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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 79 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

71%would recommend to a friend

Customers are saying

Customers value the Calming Heat Neck Wrap for its effective heat therapy that provides relief from neck pain and tension. They appreciate its portability, making it convenient for travel. While some customers find the massage feature less impressive, describing it more as vibrations, others find the combination of heat and vibrations soothing and effective.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 79 reviews
  • Pros mentioned:
    Heat

    Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife since she has bad neck pain. Its decent but she doesnt use it like i thought she would.

    I would recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 3 out of 5 stars

    Relaxing, but not deep massage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The heat from the pad is definitely relaxing, but the massage itself is not very deep

    I would recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 5 out of 5 stars

    Relax!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, with the ability to get wet and stay warm. I love this!

    I would recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it every morning on my neck and then on my back works great and feels good

    I would recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 3 out of 5 stars

    Half good half bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The massager is quite noisy and ineffective. The heat feels good though.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 2 out of 5 stars

    Calming-Massaging Neck Wrap-Grey

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it 10 months ago and it works great. Now the heating part is good, but the vibrating part is broken. This product has no warranty, so it cannot be returned or repaired.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Massage

    Rated 5 out of 5 stars

    Great for relaxing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this uses it when she wants to relax.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderfully warm!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is excellent t for my chronic neck pain! I start every day with it & helps me avoid medication & that is always best. I would definitely buy it again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is a great massage and heat pad, just wish it was battery powered to be more portable.

    I would recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 5 out of 5 stars

    Neck Massager

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, heat works well, I like it. Relaxing.

    I would recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 5 out of 5 stars

    Papa

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for tight and stiff neck muscles. Enjoy the comfort

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Soothing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good on neck. I wish it was cordless. I would recommend to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch Product for heat therapy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one for both my husband and me. Really like this product a lot. You don't have to put it in the Microwave where it either gets too hot or not hot enough.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Minimal heat and massage is a light vibration. I had high hopes for this, but it fell very short.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Heat Neck Wrap

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect product for neck pain. Highly recommended.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad design

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to keep in place and use whole casually sitting or working.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Heated pad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work very nice as needed. Great product for the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Neck pain

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for shoulder and neck pain small holds a good charge. Small and easy to use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    What

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this up for my mom 93 yrs she did not like the noise

    I would recommend this to a friend
  • Pros mentioned:
    Heat, Massage

    Rated 5 out of 5 stars

    Neck relief

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heat and massage on my neck Feeling Great loosen those throbbing muscles

    I would recommend this to a friend
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