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Customer Ratings & Reviews

Canary - Indoor Wireless Full HD All-In-One Home Security System - Black-Front_Standard

Customer rating

Rating 4.2 out of 5 stars with 1105 reviews

83%
would recommend to a friend

Expert rating

Rating 3.8 out of 5 stars with 14 reviews

Pros

Cons

Customer ratings & reviews

Page 6, showing101-120 of 130 Reviews mentioning:
ease of use
  • Rating: 5 out of 5 stars

    Great Little System

    Posted
    ebay

    Awesome device! Easy to set up and reliable - it's stayed on the network and functioning since I set it up. I set it up to watch the backdoor of my 12 person house on a college campus, which people often forget to lock. Now, if something happens in our house, I can go back to the video to see if someone we don't know wandered in the back door. It's a dead simple device, and it just works. Looking forward to the feature set building out!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    150% Satisfied!

    Posted
    JulieD

    Canary has been such a great addition to our home. It fits in beautifully with our decor and provides a great wide angle view of both the living room, kitchen and bedroom. We've been using it as a way to keep tabs on our elderly dog as well as to have peace of mind allowing dog walkers to enter the home, etc. Canary allows us to "be at home" without physically having to be there. The camera quality is great, app UI is simplistic and intuitive... we found the set up to be a no-brainer. 150% satisfied!

    I would recommend this to a friend

    • Brand response

      Canary CustomerExperience

      Thanks Julie, glad you're having a good experience with your Canary! CanaryCo

  • Rating: 5 out of 5 stars

    Easy to use.. very effective home security system

    Posted
    DrAl
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I have used this as an add on to home security system. Effective and sensitive unit. Reasonable cost with good add ons as well. . Locate in the right position I see and record entrances and the slighted motion is picked up, recorders and I am notified .

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Canary does the Job Very Well

    Posted
    Adern
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    After much research I decided on the Canary CAN100USBK. The setup was simple, and the quality of the video is very good, including in the dark. The interface with the iphone app is very good, allowing me to watch live, receive notifications of activity allowing me to react, notify authorities or activate the loud alarm. I can set the mode to Away, Home, Night, or Private. Subscribing to cloud storage of video is optional, and I have opted not to subscribe. I am very satisfied with this unit, and I have supplemented my security system with 2 Canary Flex units which are also very good. I would definitely recommend

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good product, but lacking a web interface.

    Posted
    TraceL
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This product and service has many features and is simple to use and setup. It looks nice and is well built. My only complaint is the lack of a web interface for live viewing and timeline review. There is a product website where adjustments can be made to features like when the camera records and alarms; however, live footage can not be viewed online. To view the camera live or view recorded clips triggered by alarm parameters, the iPhone or Android app must be used. I also own a Nest (Drop Cam) wireless security camera, and prefer to use their website to view the camera rather than the phone app. Otherwise, it's a solid purchase.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice piece of mind

    Posted
    Scott
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I did lots and lots of research and reading reviews before I bought the Canary. The main reasons for buying over others was the 12hr free cloud storage and if you want to get a week, it is only 5 bucks a month. The air quality, temp, humidity is kind of a waste since I have a Nest thermostat that gives me the same info. The geo-fencing option is really cool meaning when the last person leaves the house, it auto-arms. Unfortunately my wife and I had to disable this function because it was draining our cell phone batteries. Overall, the picture is good, the notifications are accurate (after I tweaked it) and the app is really easy to use. I'm glad I bought this over a Piper or other system.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Slick new security system

    Posted
    Alon

    I just got my Canary a few weeks ago, and I have been really pleased with it so far. I have found the Canary to be very easy to use and a pleasure to interact with. Firstly, I really enjoy the design of the product itself. The slick color scheme, product design and attention to detail remind me Apple products. These design elements make the product great to use. Secondly, the app, which allows you to communicate with the Canary, is very well designed, intuitive and user-friendly. Thirdly, the functionality of the product is great. I enjoy being able to keep a look out of what is going on in my house while I am away. The picture quality is very high. The alarm is loud and effective. The product also recognizes when I am home, which I really like. Finally, my favorite feature is that the Canary stores graphs of the temperature, humidity and air quality. I really like looking at these to see the cycle of my days. One other thing that I like is that the product has the potential to improve as the AI features improve. This means that while it is a cool product now, it could be really great in a few years from now. And since the potential improvements are software improvements, this will mean the the security my version offers will improve in the coming years!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    No Regrets

    Posted
    SuzyJ

    I'm not one to write a lot of reviews, but I really like the Canary. I'm not in a position to buy a big security so I thought I'd try this. It's simple to use, great quality. My husband travels from time to time and it makes me feel safer knowing I will get notified if there's movement in the house. The app also makes it easy to call the police or sound the siren if I need to. After using this for several weeks I don't see a need to get a big security system after all. Can't wait to get another one

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good monitoring for smaller space like a foyer...

    Posted
    SyFyAddict
    • My Best Buy® Elite Member

    We are 3 weeks into using this. This is a great gadget for simple home monitoring. It will not replace a more sophisticated system that does traditional home security monitoring. Your Wi-Fi connection must be secure and robust in order to get the most out of it. Yes, the app is buggy, however, if you do not rely on it as your primary or singular source for protection it's the perfect addition to an existing camera system. That said it "learns" your entry and exit patterns just fine and even has tags for you to tell it when the dog walks by or shadows fall, causing it to react. Neat to see how hot it gets in the house, not sure about how reliable the air-quality check is yet.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A+ quality

    Posted
    Scott

    Great for your home or work. Set up couldn't be easier. The app is 100% straight forward and very well designed. I've not been disappointed yet. It's simply works as advertised. I've reconended Canary to friends and I've yet to hear a bad word about their experience. You can tell a great deal of thought and design went into this product.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Home Security Device

    Posted
    HotChocolate
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I purchased my Canary after much research. I was torn between the Canary and the Nest. In the end I liked that the Canary stops recording when I'm home and that I could set up a night time schedule so that it can record when it detects motion when I'm sleeping! I love how seamless it is. It automatically arms when I leave and automatically disarms when I arrive home. It doesn't add an additional "to do" to my day! Also it is extremely well made. Needless to say, I'm more then satisfied.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Canary Love

    Posted
    Kiwi

    I love my Canary! Not only is it hilarious to finally watch my cat's shenanigans while I'm not at home, but I love being able to check out my apartment remotely when the building manager or utility person stops by while my husband and I are at work. I feel much more in control of my home's security. We live in SF with no central HVAC so it's also awesome to now track the temperature in our apartment. The product is small and sleek and I love how easily it connects to my iPhone. I'll admit I had a bit of a glitch setting the product up but realized it's because I just got the new iPhone 6s and there was some issue connecting. We used my husband's iPhone 5s instead and the setup worked just fine. I'm also a geek about design details so I especially loved the simplicity and design of the packaging and overall setup.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Simple and effective home security system

    Posted
    JCC1

    I got my Canary several months ago. My wife and I moved from a house with an integrated security system to a new home with no security system. I wanted something that was simple and with no long term monitoring contract, which was the case with the integrated security system at the old house. I looked at multiple systems, each with its own advantages and disadvantages. As is the case with most reviews, each system had its mix of good and bad reviews, so it was difficult to decide which way to go. I liked the simplistic, non-obtrusive look of the Canary. Setup was simple and easy. It connected to my wireless network without difficulty. The iOS app also worked flawlessly. Initially, I did have some issues with false alarms associated with the transition from infrared night vision to camera day vision, but with the firmware updates, this has resolved. I had to position the device so that it did not alarm due to the motion of my ceiling fan, but this hasn't been a big issue and I hope this will be fixed soon. My wife and I like the automatic arming and disarming feature when we leave or return home. I've been impressed with the quality of the camera on the device, especially the infrared images. We can be gone from the house for up to a couple weeks at a time and I enjoy being able to check on the house periodically while I'm away. I like the ability to monitor the temperature and air quality in the house as well. The Canary is perfect for this. Given the other options for a simple and effective home security system at a reasonable cost and no mandatory long term monitoring contracts, the Canary is one of the best ones that I've found. I'm pleased with it and would highly recommend it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Worth the price and more...

    Posted
    emaurer

    This product is fantastic. We got a Canary in our home a few months ago, and I'm so glad we did. The app is well designed and easy to use, and it's so comforting to know my home is being monitored when I'm not there. We recently bought a bed for our dog, and it's nice to know she's actually using it! We also have a "pet-sitter" come over and walk her once a day, and it's great to be able to make sure the actually come at the time they're supposed to. The auto-arming feature is key, so I never have to remember to arm the system when I leave the house. For $249, Canary is a bargain. I constantly find myself recommending it to friends and family, and I can't wait to see what this company comes up with next.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Highly recommended home security device

    Posted
    Idan

    I bought the Canary to replace a Dropcam I had setup in my house, I was intrigued by the added features on top of regular video. Right out of the box you can see that the Canary is a different class of product. It has a build quality and packaging that I'ven't seen anywhere except for Apple products and the device itself is gorgeous but blends well with a home surrounding. The setup was real simple as everything was included in the box (including really nice thin cables! @@@@@@@ and the app walked me through it with real ease - I've setup many connected devices in the past which had many issues, this one was a breeze. Once setup it's easy to use and functions very well as a home security camera. The added features of monitoring your home environment are a nice to have but still lack a real use for me, I'm looking forward for Canary to add more logic behind them and extract real value from them. All in all a highly recommended second generation home security device.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Peace of mind with simple set up.

    Posted
    Shawn

    My security needs are pretty simple: I live in New York City, and I want to be able to check on my apartment, especially when traveling, more for the peace of mind than out of true concern for safety. I want simple setup, easy access, and reliable service. After two weeks of using a Canary, I am more than satisfied. Out of the box, setup took about 10 minutes, including download time for the app to my iPhone. In fact, if you've ever set up an iPhone for the first time, you already have more than enough skill to set up a Canary; the app walks you through the steps clearly. Once set up, access was near instantaneous; I used the video feed sent to my phone to find the best position to place the Canary device (I have a railroad apartment, so I can get a clear line of sight of all three rooms from the kitchen). Ever since, I have had little if any challenge accessing the device when away from the apartment, whether using 4G or WIFI; naturally, the signal strength determines just how quickly Canary's video feed will load on my phone, but that's up to AT&T. I had solid WIFI signal at a friend's place in Montreal, and the feed loaded as quickly as if I was in my own apartment (it was a relief to see that I had, indeed, turned the stove burner off before I left! @@@@@@@ .

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great for limited indoor security.

    Posted
    AlmostThere
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Great for limited indoor security and monitoring. I just purchased it about 3 weeks ago. I'm still working out the kinks. The unit itself is great! Easy to setup. Easy to use. My problems are around interfacing with Wink. The Wink interface is very limited and doesn't seem to work consistently. Slow to respond and sometimes doesn't respond at all. Some of it's me, I'm sure. Bottom line... it's a pretty good solution for someone who want to actively monitor a home, business and etc.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent security camera. Setup up is a breeze.

    Posted
    Nuno

    I bought my Canary to replace my security cameras run by a Savant system. Setup was simple, fast and required no training. The app is great and makes setup a breeze. I setup my canary over the fireplace facing the front door. I must say I was really impressed with the video quality and the ability to zoom 3x. The live feed video and audio is great. A very cool thing, and unexpected, was after I input my address the correct Police and Fire Departments and Emergency Medical Services phone numbers were auto populated. very cool. So far I'm really happy with my purchase and I will be buying one more Canary to cover my house's back door.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Canary has been useful for keeping tabs on house

    Posted
    Drew

    My Canary has been great so far. It's been really helpful to be able to have live video of what's happening inside my apartment while I'm at work or traveling, especially since I have a number of maintenance issues and have workers coming in and out of my apartment frequently when I'm not home. Pros: - The design is small, sleek and modern and blends in next to my router. Unless I pointed it out most people wouldn't realize what it's. - Like I said, the live video has been great for keeping tabs on the people working on my apartment. - Setup was simple and only took a few minutes. - I have joint access to the account with my girlfriend and we both have the ability to check on what's happening in the apartment. - The camera's resolution is a much higher quality than I expected, and the night vision is very clear as well. Cons: - The device seems like it's still struggling to recognize my girlfriend and I, and I often get a notification when I come home or leave. - If a truck or car causes a reflection to travel across our apartment when there isn't a lot of light in the living room, like in the morning or evening, it sometimes sets off the device and sends us an alert.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Looks Good, Works Great, Saving me $$

    Posted
    evaneus

    The device is small, modern and sleek looking. Set up for me was easy and the app works great on my Android phone. When I bought my apartment it came with an alarm system, but there were expensive monthly fees to keep up the response/monitoring service. I have cancelled that service now. This device is so much simpler, there are no monthly fees, and it feels more secure to know that if there is an alert / intrusion I'll be able to see it myself, and that the intrusion would be caught on video. Also, the device comes with stickers for your front door to alert any would-be intruders that active video monitoring is being done by Canary. So all in all, it feels like a cheaper and more effective home security solution for me. In addition to the security, it is also a fun gadget. It has some interesting features for monitoring air temperature, humidity and quality. It will be interesting to see how these vary once summer starts and I'm running AC.

    I would recommend this to a friend