Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 112 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-112 of 112 reviews
  • Rated 4 out of 5 stars

    Cartridge works supply subscription doesn't

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ran out four weeks before it was in stock. Still waiting for the other two colors to arrive.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It is what it says it is, but has little stamina

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, no complaints there. It does run dry pretty quickly though. I don't do a lot of printing and it still has has to be replaced frequently. It won't be much longer before I've paid as much for replacement ink as I paid for the printer itself (which has itself caused me no end of frustrations).

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Ink replacement

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like this service. When our ink cartridge gets low Best Buy sends us another one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality ink

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The XL size is much more convenient for normal usage and I have had no problem with ink drying out.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works fine. It’s ink.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cartridge does what it should. We don’t print that much but seem to regularly need ink cartridges...not just this printer but all that we’ve had over the last 10 years.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cannot get ink replenished

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink is fine but the replenishment system is awful. We have discontinued the system because either the ink is sent after I have run out or we are directed to the retail store because your warehouse is out of stock.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Accurate as described.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item came as ordered and described. Shipping was quick and convenient to the door.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beware the difference 251/281

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I searched the BB catalogue for the 251Y and did not notice that the 281Y cartridge was instead substituted. When I inserted the 281Y cartridge it fit but did not register with the printer. Therefore it is useless. Unfortunately when I discovered this it was past the return by date. I went back to the catalogue to order a replacement 251Y and the same thing happened. The 281Y was offered. Ultimately I had to purchase the cartridge from another supplier.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    printer called for auto-refill when not needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced the yellow ink with a brand new product previously ordered through auto-replenish, then within 1 hour received a notice of another order of yellow ink. Also another order for the black ink I had just replaced. I could not cancel either order online. I called and they said they couldn't cancel it either, so I will have to find a store and return them. Auto-replenish is not very smart. Looks like I'll be cancelling my enrollment.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not need refills

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never agreed to automatic refills. I will buy when needed

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice for ink!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this ink cartridge. Lasts for a long time and doesn’t dry out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy was top notch. It’s an ink cartridge, what can I say…

    I would recommend this to a friend
Sponsored