Customer Ratings & Reviews

It works great. The old printer I had was 20...and starting to die.

Works great, and has all the features that I needed.

I wanted a laser jet and this multi function printer is great!

Outtstanding and perfect, just as described by associate!!

I bought this printer because I wanted to get a better quality printer. I have had it for about a month and it has quit working. It worked well until it started having problems and would go on and off.

Very good printer, dependable second one I’ve owned

Fantastic printer. So far absolutely no issues. Would buy again.

It’s really nice, working good, spending money is worthing

This printer is an expensive plastic headache! Forever in error mode. Will only print 1 page of a 4 page document. Cannot get the Scan to Computer or Scan to Email to work no matter how many YouTube videos and troubleshooting methods I do. Takes forever to print. Always have to turn it off and back on to reboot it.

Only one week in and the feeder for scanner jams ALL OF THE TIME. Other than that, great.

Great value. Order was pulled for pick up very fast.

This printer is way better than its predecessor by far

The printer is working good so far. However I do a lot of scanning and i like them in a PDF format. So far I don't see how save them right out of the scanner. My old HP did save as scans as a PDF.

I had the earlier model which i have used for several years. This model is almost the same, althought the cartridges are more expensive. It still suffers from not have a good and easy to use interface.

I bought this due to the favorable reviews. But I hate it. Every time I print, the printer asks me to verify the paper in the drawer. It is always letter paper, but it won't print until I go to the printer and double-verify the type of paper. It is so annoying. I would return it but I put my fist through it after it kept telling me to load paper in the tray which was already loaded. Total annoyance and ruins my day everytime I print.

Not as described. Said it had fax capability an it doesn't. dont' know why a $400 machine doesnt have fax when a $70 one does

DON'T BUY IT. It constantly goes offline - you have to unplug the power cord, unplug the USB -wait a few minutes and plug it all back in and turn it on and if you are lucky it will print once for you before it goes offline again (yes I replaced the USB cable in case that was the issue, yes tried wireless and wired LAN - all was the same) - its a nightmare. Worse printer decision I ever made.

The printer is some good, but something is bad which is when I try to scanning the paper is stuck it doesn’t go through perfectly .

Worked great for a few months and now barely functions. We spend most of our time fighting with this thing and turning every device trying to print to it on and off, and power cycling the printer itself to see if it will right itself. The error messages it does occasionally provide are opaque, but mostly it just refuses to print jobs sent to it and frequently acts like none were sent at all.

Within a few weeks, this "printer" will force you to subscribe to toner replacement service or will not work properly even though there is still plenty of toner in it. It will show errors every time you try to print, stall printing, force you to change settings, etc. It also stalls with messages every time to open the paper tray. Buckle up and get ready to cancel print jobs, resend them, turn your computer and printer off and on, etc. Hard pass.