Customer Ratings & Reviews

Purchase only if you have an hour a week to spend with tech support because out of nowhere your MacBook won't be able to communicate with printer from one day to the next.

Sleep mode stays on. Unable to print unless you walk over and disengage the sleep mode each and every time you try to use the printer. Very disappointed. Returning this printer.

The printer doen’t connect to the Mac. The experience was terrible.

It left a yellow trail on the paper. They would not give me a new cartridge, only want me to return a printer I can’t lift.

Don’t recommend this the ink ran out less then one month it’s more then the printer

There are many things I enjoy about this printer! The design is simple and fits my home office aesthetic pretty well. However, If you're looking for a statement piece, I would definitely look at other options. The display is clear and easy to read. And the user interface is good and easy to navigate through. Setup was fast and I was able to get it connected to Wi-Fi and fully setup within 20 minutes. It prints within seconds so it handles big batches of paper work really well. My last printer took a full two minutes to print out a double sided document so this was a much welcomed upgrade. It also scan files relatively fast. This would be a great fit for a home office or a small business! However, there are some downsides. This thing is big! Not a space saver in the slightest and it is pretty heavy so if you want to move it around, you're probably going to need some help. Also, while its amazing at printing documents it is a little lackluster on the photo side of things. It can print pretty decent images, but I wouldn't make this the sole photo printer. Overall, I'd say it is a pretty good printer, however, do your own research and make sure it fits all of your needs.

Terrible, slow, cumbersome printer. Avoid this at all costs. Stick with HP

a really bad printer, with no 2-sided scanning option from the ADF

Dislike everything so far. I need help from a human. Not a robot.

I have only used it a few times but it was easy setup and the print quality is really great! My only complaint so far is that it is a pretty loud machine.

It is very difficult to determine that this printer did not have a fax capability

This is a great medium sized Canon device for home use. It is fast and quiet and prints great color graphs and pie charts. Super easy to setup and configure. Canon has always made things easy when it comes to setup. This Canon Color imageCLASS device Will Copy, Scan, Media Print from a flash drive, Secure print has double side printing, different language settings and so many more options that makes it the best in the market. The scanner lid opens very easily and stays open on its own so you don't have to manually hold it up. It can be hardwired or wireless so we have integrated our tablets with this printer and can print from anywhere in our home.the nice looking display panel let’s you choose what option you need and makes life easy to work with the device. The picture quality is amazing, looks like we took a photo ourselves. The remote function is great. We have the printer set up in one room and can send the items we need printed from anywhere in the home. This printer is needed now more then ever. With all the children remotely learning and the parents needing to print out daily worksheets, this is a must have. We are able to print out as many assignments as we need. The wireless hook up has some options that a home /small office network might not use, such as a code to prevent unauthorized access. Apparently you cannot leave this step out, but you can just use the default codes settings in the manual (which are not preset). Once your printer has internet access, it can go to the Canon website and upgrade its software, or you can also run the included CD disk and upgrade the drivers. Pastel shades print just great. Non-photographic images i.e. charts print well. Photos in a set of online pdf instructions with mixed print and photo images printed well. If you have never used a laser printer I highly recommend this Canon printer. If you need to replace one for home, small business, nonprofit or volunteer work this is the one to buy.

I returned this because it didn't work properly...too many glitches in it.

The printer comes print ready and is easy to set up. Unpacking instructions are printed on the box and Canon obviously put some thought into how to make unpacking easy (and operation easy, for that matter). The outer box slides up off the carton and the inner box sides fold down, so you only have to remove the protective Styrofoam to pick up the printer to place it in its operating location. From there just plug it in, turn it on, and follow the user guide and on-screen instructions. Toner cartridges are already loaded, all you need to do is load paper. It came packed with one plastic attachment which I have been unable to determine its purpose. There is no mention of it in the user guide or the online manual. (Maybe it's for the model that has fax and 2-sided copy and scan. This model has 2-sided printing but not 2-sided copying or scanning, which is somewhat of a disappointment that I will get into more later.) The whole setup process from opening the box to printing a test page took about 45 minutes. Connecting to my Wi-Fi internet was no problem, and locating and adding the printer to both my desktop and laptop computers was likewise no problem, no glitches. (If you're going to connect to a computer by USB, you need a USB cable as none is included.) If you continue to the automatic toner cartridge replenishment option, that takes another 45 minutes to an hour, depending on your internet speed. It requires an update of the printer's firmware, downloading software on your computer, and completing registering online. The printer has an LED color touchscreen that's bright and easily readable. All of the functions to control the printer are accessible from the touchscreen Home Page. This printer is well designed. Everything is on the front of the printer. Paper loads from the front, toner cartridges are accessed from the front, power button is on the front, LED screen is prominent and large enough to be easily readable up front near the top, and the scanner opens in front. The operation of the printer itself has so far been flawless. It connects and responds immediately to print commands. No paper jams or problems with 2-sided printing. Likewise, I've had no problems with the auto feeder for copying and scanning. My one complaint is that since this printer does 2-sided printing, it seems to me Canon should have included the capability to do 2-sided copying and scanning - that only comes with the model that does faxing. This model will do 1-sided to 2-sided, meaning put 2 documents in the feeder and you can print or scan a 2-sided copy. But you can't put side 1 of a document in the feeder and copy/scan, then flip to side 2 and get a 2-sided copy/scan. You'll get 2 separate pages. Overall, except as noted, I'm very happy with this printer. It was quick and easy to set up, it's user friendly, works flawlessly, and the black and white and color print quality is excellent, much better than my inkjets for sure. An excellent printer for the price and a big and welcome step up from my inkjet printers.

This printer is actually really heavy/sturdy but it didn't take up any more space than my old brother printer, which was shorter. It was also easy to set up if you are good with computers. If you are even remotely good with computers, you can set it up so that your scans show up in a folder in your computer. printing and copy were like office quality. I got the computer for those days when I am working at home.

Great printer, great price, easy to set up and easy to use. It is louder then I expected but that is my only complaint.

Canon - imageCLASS MF654Cdw Wireless Color All-In-One Laser Printer is an all-in-one laser printer designed for small businesses or home offices. The CLASS Multifunction Wireless Laser Printer combines swift performance with low maintenance requirements, offering printing, scanning, and copying capabilities from a single device for added convenience. This duplex printer features a customizable 5-inch touchscreen and delivers efficient color output at up to 22 pages per minute. The printer was effortless to set up and use. Printing is not as noisy. Phone connectivity is a breeze. Canon - imageCLASS MF654Cdw Wireless Color All-In-One Laser Printer connectivity options encompass high-speed USB 2.0, Ethernet, Wi-Fi, and Wi-Fi Direct Connection, ensuring versatile and reliable connections to various devices. Wi-Fi Direct facilitates effortless connections to mobile devices without a router, allowing for on-the-go printing using Canon Print Business, Apple AirPrint, and Mopria Print Service. In addition, scanned documents can be quickly sent to an email or a file server. The printer delivers a comprehensive and efficient printing solution for small offices or home environments. Canon - imageCLASS MF654Cdw Wireless Color All-In-One Laser printer and copier memory can store up to 1 GB, while the vivid and vibrant color technology produces high-quality prints with enhanced sharpness and color vibrancy at resolutions of up to 600 x 600 dpi. Additionally, the printer is equipped with a 250-sheet input tray and a 50-sheet automatic document feeder (ADF).

The Canon imageCLASS MF654Cdw Wireless Color All-In-One Laser Printer feels like a legit business printer at more of a home printer price. For the size it is quite powerful and it actually stays connected to my PC and Laptop even during periods of unstable internet! Installation was super quick and easy following the quick start guide. The packaging box was well designed in that provided excellent support and was quick and easy to open and unpack. As far as being a printer, as hoped, it’s fantastic. After a quick warm-up for each print session it produces beautiful prints at a very quick rate. There are other major brands of printers that seem to be doing everything they can to get you to sign up for some sort of ink subscription plan, often to the detriment of the overall printing experience. Not this one! There is an available plan, but it doesn’t feel forced in any way. The black and white text prints look incredibly sharp and professional. I tried a few full 4k full color pictures and well, color me impressed! Copies and scans are easy and intuitive to produce as well. This is where the little LCD screen shines. Again, many if not most printers have these nowadays, but this one is by far the most responsive I have used. Overall I absolutely love this printer! Over the last decade it has felt that printers are getting worse and worse. I mean they can print great when they work, but had other issues. Everything is trying to force you to apps and trying to get you on an ink plan. This feels like such a huge step forward by taking a step back and just focusing on a GREAT product. It is my favorite printer I have ever owned. I would recommend it to anyone who has the budget for it. If you think it’s a bit pricey or a little more than you need, just keep in mind a LaserJet is much cheaper per print. It is on the heavy side, so a potential negative for some. However if you are even a moderate home use printer I think this one is a great option. I would absolutely recommend this to a friend!

WOW what a printer. It is a little larger than I was expecting when i got it home and set it up. So i fyou want a printer that tucks out of the way and blends in with your decor, this may not be the one for you. If you have a home office or a place to keep it with your work space than you will be very pleased with all this can do for you. Set up was easy. Once you get all the packing tape removed (the blue tape to keep all the doors and openings in their right place during transport, then you are ready to start your set up. The ink is already installed. Which I found to be a nice feature. Although I am sure I will have some questions when it comes to replacing the ink to be sure I do it correctly, it is nice knowing it is already in place the first time I try to print. You will plug it in, turn it on and follow the prompts on the screen to get connected to your wifi. Like most devices these days you will need to download and let it install updated drivers. Do not skip this step. It is worth the extra few minutes to be sure everything is up to date before using it to print the first time. We have had a few issues in the past with some printers not always working via wifi at home but so far this one has been flawless. We print from our kids school issued chromebooks, and our own personal laptops and mobile devices. Everything is turning out great. The touchscreen on this one is large enough for anyone to use. The last few I have had are fairly small touchscreens and trying to type on them or select certain settings can be tricky if you have larger fingers. This screen is a very nice size. You have a feature on this where you can scan directly to your computer. I like that and find I use it quite often. I am a huge fan of laser printers. SO MUCH BETTER than ink jets. Prints quickly and the quality of prints is amazing. From printing, color or B/W, to scanning to making copies. This does it all. S seamless connection to all my devices and I am very happy with this product.

This really is a nice color laser printer. It has all the modern functions you can ask for so it can be used in a home office environment, small business, or large enterprise. But all those features don't prevent you from quickly getting it setup and working. To use the more advanced features, you will have to use the Remote UI (web interface) to configure all the features. But this is fairly typical for most multi-function printers that have a lean towards business use. It has a document feeder on the very top (hidden under a door if not being used) that you can use for document scanning or copying. You can also always use the flatbed scanner underneath. Part of the setup process offers you to calibrate the color, which involves the machine printing out a document with color bars on it that you then place on the flatbed scanner for it to measure. This also is a nice test to ensure the basics are working. Once it's setup, anyone that's used a copier or printer in the last 10 years can probably figure this out. Windows 11 detected it no problem, and I was able to initiate scans from Windows without any proprietary software, and was also able to print to it no problem. Similarly, MacOS was able to find and print to it no problem. Image quality is very good, particularly black and white. Text is very sharp and clear, including with smaller fonts. Color is also superb, but it is a document printer, so don't expect magical color photo prints, but they still look very good as well. Speed is average, it's able to process jobs in a reasonable amount of time and crank out multiple pages without delay. The most obvious negative with this is that it is not very quiet. Not really an issue if this is in a copy or print room, but if you're putting it in a smaller office where you might be taking conference calls while this is working, you might find it to be distracting.