Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$432.99

Customer reviews

Rating 4.5 out of 5 stars with 1795 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the imageCLASS MF654Cdw Wireless Color All-In-One Laser Printer for its impressive print quality and ease of use. Many find the overall performance, setup, and speed to be great, especially considering the price. However, some customers have noted that the noise level is a little high, and the size and weight can be a bit awkward, while others feel the software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,795 of 1,795 reviews
  • Pros mentioned:
    Print quality

    Rated 2 out of 5 stars

    Slow

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No the bes machine it has quality prints down side is very slow when printing

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 1 out of 5 stars

    Buyer beware

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good text print quality but pictures aren’t as sharp as I would expect. Scanning is acceptable for pictures and text. But the ton-or is depleted with every ream of paper printed and the replacement toner is more expensive than the machine

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good basic product that has both pros and cons

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the basic tasks well, control panel is not intuitive, scanning is complicated. Could have been better in terms of ease of use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very bad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for a combination of printing envelopes and documents in moderately large amounts. The printer allegedly has the capability of doing this but in reality, it can't. You absolutely cannot print more than a single envelope without physically returning to the printer and pressing a button for every envelope. Settings cannot be changed in the printer, they do not respond. The only way to change this is by changing settings on the computer in the printer drivers. If you are able to navigate through this, you can have envelopes print uninterrupted, however, you will never be able to print a normal document again without going back and changing multiple setting every time that you have to print. Canon "Service" does NOTHING at all to help. There are no instructions included with the printer or online that help or explain any of this. You either figure it out through trial and error or you scour through some of the online forums for help from other users. I have to keep it due to the large amount of envelopes that I print but I now have to have a second printer to print documents. Crazy...

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    PRINTER

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AS OF YESTERDAY WILL NOT 0RINT SAVING NEEDS PAPER BOTH PAPER TRAYS ARE FULL

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Issues with printer cable to computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a mac. I downloaded the drivers and software. I have a brother printer too. I have both printers plugged into my USB computer ports. I have no issues with my brother printer. For the cannon printer, I just receive "Printing-Connected to printer." The cannon printer doesn't print with the printer cable. It printed twice with the printer cable, but now it just states "Printing-Connected to printer." No issues with my brother printer, but the cannon printer doesn't print with the printer cable. If you plan to print using a printer cable, get a brother printer

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Low laser printing quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printing quality same as a regular printer, I bought it thinking I could get a good quality laser printer but didn’t meet our expectations.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Christine N

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steer clear. This is the noisiest machine ever. It moans and groans and screeches so much it makes me cringe and I honestly wonder if it’s going to break down. I think I’m returning it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Size

    Rated 1 out of 5 stars

    Bad product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad product. Too bulky as well. Envelope printing section not user friendly

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Miserable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm Miserable. It eats toner for breakfast, lunch and dinner. It is not user friendly for dementia people like me who are use to plugging it in and moving along. If I could let future buyers know this by a nationwide throwing these laser printers into the pit of fire, I would. The waste of resources having to replace these toner cartridges. The waste of my mind trying to figure out that I can't go wireless if I'm physically plugged in to the router.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer just complicated for average user!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of Junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to set to work with Apple products. When printing, it constantly jams. Canon CS reps said to buy new ink cartridges. Bought extended warranty but Best Buy won’t stand behind it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible printer. Ease of use is hard. Keeps breaking. Toner leaking.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy for photos

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer will not peint 4x6 photos and is extremely convoluted to use with photo paper.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    difficult connectivity

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    difficult to connect, no bluetooth, wifi is very tricky.

    No, I would not recommend this to a friend