Customer Ratings & Reviews

Just the type of machine that I needed for my home office. Having to work from home, I needed a machine that is dependable for faxing and receiving faxes, copying, printing etc., and I have not been let down yet.

The printer has met my expectations. The store staff were very helpful in showing me the printer and explaining its functions. When it became necessary to swap out the printer for another model, they were very helpful with making that transition quick and painless.

Took some getting use to. Not enough instructions to get started for a beginner. I missed a few faxes. Once I found all settings it works great.

Love my printer with many features! We finally decided to spend more on a toner printer rather than an inkjet printer. Tired of having to replace ink cartridges or having them dry up.

This is a good printer. Its a little confusing at first figuring out how to use some of the features however it get the job done as expected.

Picture quality not good but printing of documents If you want a printer for pictures do not buy this one

I had a small issue with the USB drive scanning, but worked through it. I prefer a 500-sheet paper capacity, but 250 is sufficient.

Instructions for set up were incorrect had to call support who informed me the company sent the incorrect disk to properly install. With the help of the the support desk we were able to complete the set up after an hour long process.

We bought this to replace another brand all-in-one that kept dying. We are both teachers and this handles everything we need.

Very Nice All in one printer with multi functionality for Home office. If you are looking for hi tech printer this is the one.

Great product for office. The quality when printimg high pixel color is not the best. Overall, very happy with the printer.

One of the best machine for the money. I gave it a 5 for overall performance and functionality. The connection from the scanner to the desktop files was not easy. I still have not been able to figure it out.

Just like you all reading the reviews, I did the same. There's a mixed bag of good and bad out there when it comes to this unit. As an IT person (life and career), this has been the WORST printer I've ever purchased. Configuration is very archaic and complex, plus the ease of use is horrendous. I am a person that likes to use the "scan from printer to e-mail address" function quite a bit. I had to customize this and make a special button because the original B/W preset scan came out horrible. Speaking of horrible, the print quality was absolutely absurd. The printer does not render colors correctly at all. Also as a new realtor, I often print out listings (in color) for my clients. They looked like a kid sketched them; or that you were too cheap and purchased subpar cartridges. I reinstalled cartridges, etc. and the print quality was absolutely horrible. This was supposed to replace two inkjets that I have in my office (or lesser the burden) but I took it back after 1.5 week of trying to deal with it. After careful research, I purchased a Brother MFC-L8900CDW and although it was about $100 more, I am infinitely happier to say the least. If this thing is riding in your vehicle right now as we speak, do yourself a favor (and save gas) by turning around and taking it back.

Won’t connect automatically to computers. Have to Download software because none of our computers have a disc spot.

Great Color Laser that handles just about everything but heavy card stock. Excellent photo repos and very crisp text. A little hard to figure some things out but, it does the job and we'll see how long it lasts...

I was mislead by the photo on the website that showed the additional tray and didn't specify. we are pleased with the copier Canon. to scan it has to be plugged to a computer. I like it much better than the HP we had previously. software for MacOS not included.

Good overall printer, not good if youé looking to print color pictures. Scanning smaller documents using feeder can cause jamms.

Has everything i need in a printer. Customer service was good

prints nicely, color is great, paper tray is small and the touch pad does not work well at all

Does exactly what you need it to do assuming you need an all in one printer/copier/scanner