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Customer reviews

Rating 4.2 out of 5 stars with 1260 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers regard the PIXMA MegaTank G7020's print quality and ease of use very favorably, with many praising its sharp prints and straightforward setup. The wireless functionality and compact size are also frequently cited as positive aspects. However, some users find the small, unlit display and control panel challenging to use, and a few note that the printer can be somewhat noisy during operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,260 reviews
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is honestly the worst printer we have ever gotten it never wants to conect to devices to print.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Was not able to get it to work.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not able to get the printer to work even with expert assistance from the Geek Squad

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad communication, like a toxic relationship

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a year and a half, it has stopped communicating with anything. Can't get it to connect. IT department has tried several times, and it's been determined that we need a new printer. I won't be ordering this kind again!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Good value for the price! I would recommend to anyone in need of a printer. Very easy to use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t Buy This!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worse printer I have ever owned. Don’t make the same mistake I did.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not easy to use. Jams all the time. Disconnects from network inexplicably. I bought it during the peak of the pandemic and my favorite brand was sold out.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy with it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third one I’ve owned in 3 years. Not good. First replaced under warrantee. Second failed. Ink absorber full of ink. No replacement parts. Canon doesn’t repair these, told me to buy a new one. Has a lot of paper jams and is all plastic. Very flimsy. Disappointed in Canon. But it is nice not having to replace cartridges. Hope I can use my ink bottles up before this one craps out. Set up is complicated and the screen is so small and heard to read. Once this one dies, I moving to another brand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Probably prints fine but poor interface.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was unhappy with the user interface and returned the printer for one with more modern features.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    TerriblePurchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most difficult printer I have ever purchased. It's extremely slow and not user friendly. I do not recommend it to anyone. I will be looking for a different printer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Issue

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waiting and waiting for the printer to ship. Not happy the store missed the estimated time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not purchase !!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst printer that I have every purchased. It will print 2 pieces and jam every time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good word

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 11 months of using the knozzles clogged up, the cleaning process could not clean therefore making it inoperable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned. Could not get adequate help for set up. Insufficient instructions included. Best Buy wanted more money to provide phone help.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slowest printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst printer I have ever purchased & reason i returned this printer. Extremely slow printing, a caveman with a chisel would have printed faster.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Value

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality and very efficient. No more expensive cartridges

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Won't last

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer's print head failed after just a short time. At a cost of over $200 to replace the print head, just not worth it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very slow

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow to print wish I purchased a different a one

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not working after setup. Disappointed. After waiting to get it in stock and taking the time to setup, it failed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drinks the ink, has 2 black cart 1 for print and 1 for photos. If 1 cart gets low u can’t print. Refills are $74

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not working for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super slow; goes off line; not easy to use; I'm taking it back

    No, I would not recommend this to a friend