Customer Ratings & Reviews

Print quality is poor on pictures and it is nearly impossible to connect the printer to WIFI. Very disappointed.

Had paper jammed already and never get to use it at all since I got it... Gave up on trouble shooting it

Horrible printer. The output tray is too small, the WiFi linking is confusing. The only saving grace is the xl ink cartridges available for it

Doesn't connect to wifi. It's a useless hunk of plastic whose wifi connection software does not work. I went through the necessary troubleshooting steps and the product still cannot connect to a wifi network. You robbed me.

I've had problems with the wireless installation since I bought that last year. I'm at my university bookstore trying to purchase a cable to connect my printer.

It didn’t work well. It stopped working in less than one month.

Bluetooth does not work bought cord after cord can’t find the right one to connect it to my computer overall waste of money

Nice Red color. Wireless setup issues seem to be a defect on this model.

Not impressed with this printer at all. I needed new wireless printer so bought this as a Christmas gift. The color looks dull. It said it had a paper jam so I opened to check and accidentally touched a strip inside and when it started printing again all the pages were messed up. I looked online and I had to delicately clean that strip with a Q-tip and windex. I wouldn’t recommend this printer at all.

Wanted to connect this printer to my iPad. It doesn’t come with the instructions to to do that!

Could not get it to pair with my phone said it was compatible but it was impossible to pare

I purchased this in June of 2022, and it is broken already. I don’t print every day, so it did not get heavy use. It has lost it’s mind and will not recognize when paper is loaded. I don’t know if these are still being made/sold, but l would advise you to avoid it. Seriously, avoid it like it has the plague.

Printer looks nice, but we spent a combined total of 4 hours trying to establish hook up, including having an IT guy come look at it, he also was stumped. Just would not work. Waste of money, wasted too much time trying to get it to work. Will be returning immediately.

Difficult to set up and still doesn’t work great bought another printer a HP no problem at all setting that up

Worst printer. takes forever and doesn’t always print

Kept losing internet connection. After a year of aggravation threw it out.

The wifi connection didn’t work and doesn’t come with a usb cable to connect to computer

bought a (second) Canon printer to supplement my original one. Unfortunately, this one had software issues. It just would not "sync" to my system. The printer did not work as advertised. Canon was no help. Geek Squad was no help - so it went right back for a refund

Never could get it to connect. Also, you have to download the canon print app and everything must go through the app. Well its very frustrating on apple devices.

I am a technically capable person and found this device to be too complicated for just a printer. The device continues to drop my network for no reason. I would recommend an Epson.