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Customer Ratings & Reviews

Canon - PIXMA MG3620 Wireless All-In-One Printer - White-Front_Standard

Customer rating

Rating 4.3 out of 5 stars with 1967 reviews

90%
would recommend to a friend

Pros

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Customer ratings & reviews

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  • Rating: 5 out of 5 stars

    Easy & quick setup

    Posted
    Canuck
    • Verified PurchaserVerified Purchase

    I'm not going to say that this is a good printer for the money because you see that so much and what does it really mean? Less than $50 for an all-in-one inkjet printer could still be a lot of money for some more than others. That being said, this small footprint AIO does it all. And pretty well, too. Speed is average for the unit to queue and start printing, and the noise level is noticeable but for the most part not enough to be annoying. Perhaps if you were printing a 30 page job and the printer was beside you.... but how many times does that happen? Print results are good, both colour and greyscale. Clean crisp output even in normal 300dpi. Keep in mind that this is a light duty printer for general home/home office type use. It won't disappoint used in this manner. Setup was a breeze. I went WiFi from the get-go and the setup utility had no issues finding the device on the network and finishing the task. No need for alignment. It was excellent out of the box. Scan works well, quick and quiet. Same for the copy feature. And it looks good on the desktop or wherever you decide to place it. A ton of other software comes with the install CD. But I only wanted a printer so opted not to install any of it except for the manual, which helped out later on. The 3620 has an wake-up setting that allows it to sleep until a print request is received. I used this setting for a few weeks after install and it worked fine. One day all computers in the house couldn't see the printer. Tried several fixes, rebooted, reset the router, powered off and on several times. Nothing worked. Last gasp, check the manual. Sure enough, it had step by step troubleshooting that resolved the issue first try. Moral - install the manual during setup. So overall, a great little printer for the price or otherwise. And like all printers today the consumables cost more than the printer. Two XL black cartridges and one ream of paper cost more than the printer

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Decent Home Printer

    Posted
    Crucial82
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My old canon printer finally gave up after years of great service. Was in need of another printer but not one that can handle a ton of work, simply because it won't be seeing a ton of usage. Started browsing Bestbuy website and noticed it was on sale. Went to the store and was pleasantly surprised by the small compact size of the unit. The old printer I had was pretty large. It was easy to install on my desktop computer because it will be hardwired to the unit. Wi-fi connection was a different story. The unit does not have a screen on it for you to enter a password if your router has one. For those that aren't technically savy, it will be a bit difficult because of this. My suggestion is you aren't totally computer savy and can maintain a home network, to install on your phone the canon app. The app can program the printer and allow you to enter the associated password of the router to the printer. As for the features, they are serviceable. It doesn't allow for faxes if that is a deal breaker, you have been warned. One of the great features that I really love is the ability of the printer to print on both sides with having to manually reinsert the paper. You just select the option for the printer to print on both sides and it will print on one side and before it releases the paper, it will automatically feed it back into the machine and then print on the other side and finally release the paper. Great for college students who have teachers that allow for you to have a single sheet of paper of notes on tests and whatnot. The unit does not come with a USB cable, so, if you are replacing a previous canon printer, keep the USB, as you will need it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Solid printer, easy install

    Posted
    Ted2
    • My Best Buy® MemberMember

    Rather than install from the disc, I took the advice of another reviewer and downloaded the latest driver from Canon. Good advice, as Canon recommends uninstalling the old driver, then re-installing the new driver - saved me from install/uninstall/reinstall. As well as the "complete" install, the Canon website also offers a "driver only" package. I chose "driver only" to avoid any bloatware. Install was a breeze (Windows 7 Pro). The only question asked was "WiFi or USB?" After choosing USB, printer and scanner were installed with no further user input - and no bloatware. Print/scan/copy all produce good quality results. I chose the MG3620 because it was the newest model I could find, at a reasonable price, that used the same cartridges as our other "house" printer, an MG3222. Though I've only had it a few days, I gave it 5 Stars because of the option to install "complete" or "driver only", the ease of install, ease of use, good quality results, and the duplex print capability. Nice feature. As is the fact that the driver is compatible with every version of Windows from XP, up to and including Windows 10.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Printer

    Posted
    5Souls
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I wanted an inexpensive, yet multi-functional printer to use on my boys' computer and I settled on this one. I already own a different but similar Canon printer model and have been very pleased with it. This one has been a charm to use, with no issues or complaints to date. Easy to set up. There were a couple of complaints on reviews about it spitting the paper out onto the floor because there isn't a tray. There is actually a small arm that you can extend out from the paper feed and it will catch the paper as it is printed. So just remember to pull the arm out when printing (or leave it out). The only thing that I don't care for is the auto shut-off. I always forget to have to turn it on each time I return to the computer to print. There may be a way to turn this off but I haven't yet taken the time to look through the manual. If you are looking for an easy and functional printer that is inexpensive, this one is it. The other Canon printer we have is the Pixma MG6320 and I LOVE it. It is only a little bit more expensive, but for printing pictures it is awesome. Also, both have been very easy to use with wi-fi wireless printing from my smart phone. I would highly recommend both!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Functional, but poorly designed.

    Posted
    Chawkins
    • Verified PurchaserVerified Purchase

    The printing function works well enough, but it eats way more ink than it seems like it should. The prints look good, but not the best option for you if you want ink-use efficiency. It comes with no software for the scanner feature so as far as I can tell, you can't use the scanner without a third-party software to access it. Setting it up is difficult because of the poorly labeled buttons. For example, instructions refer to a 'Black" button. They're all black (the color of the plastic), and there is no button labeled 'Black". There is one button with no label at all, making it effectively 'a black button', and another button labeled 'Start' with the word 'Black' beside it, and a label "BK" (an abbriviated form of Black), but with no button related to it. It was a pain to figure out. So, it's a very half-baked designed. It is a printer/scanner combo unit. The printing seems t work fine, though with wasteful use of the ink. The scanner... well I won't even be able to find out until I get some kind of scanning software for it. And the interface is not user-friendly. I'm happy with it just because it was cheap and I'm sure I got exactly what I paid for, but I also wish I would have grabbed that other printer I was looking at instead. I wouldn't recommend this product for anyone else.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    great printer for the price

    Posted
    Melissa
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this printer for my mother because I hoped it would be as easy to use as the MG3100 series printer that I have owned and enjoyed for years. So far, she has only printed and copied a couple documents, but I haven't heard any complaints yet :) What I can attest to is the ease of setup. I went to the website listed in the paper setup instructions that came with the printer in order to download and install the printer drivers on her laptop. The step-by-step on-screen instructions were very easy to follow, but I was especially pleased that I did not have to physically connect the printer to a computer or a router (this printer did not come with those cables in the box anyway) in order for it to connect to the wireless network. During the setup process, the printer automatically detected and connected to her secure wireless network. Usually this is the most challenging part of setting up a device, so that was a pleasant surprise. So far the printer is working great. I am only giving 4 (out of 5) stars because I cannot yet speak to the longevity of the ink or the durability of the product over time.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Not so good printer with many flaws

    Posted
    Mommybird
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The printer shuts down after a period of time. The only way to make it print wirelessly or corded to a computer is to manually turn it on. I use it wirelessly. That is frustrating as my computer in not near the printer. That means I must get up, walk across room and turn on the computer so that it will print for me. The tray to catch the printed papers is very short causing copies to often fall in the floor. That is another frustrating thing as many times the papers should be in a collated order. Picking them up and putting back in correct order is added time to getting something accomplished! The ink is a little on the expensive side. I was hoping a less expensive printer would mean less expensive ink. The ink is the same price as an expensive printer. Lastly, it took several tries to change the default mode of printing to the set up I had desired. I prefer to print most things in Econo speed and ink for a savings of ink and money! It doesn't give you the option to make the change in the Windows menu for the specific printer. You must do it in Word mode. I think I prefer an HP model.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great little printer

    Posted
    EllEB
    • My Best Buy® MemberMember

    I purchased the Canon Pixma 3620 from BB two years ago to quickly and inexpensively print out masses of loan papers and it's been churning out documents and beautiful photos ever since. I am not particularly tech savvy, I downloaded the corresponding driver from the Canon website, installed it and connected to my macbook wirelessly without any issues. I love that the paper feed and output are both on the front, which saves some space. This is my first Canon printer, I have always bought Epson previously and those usually last about one year. Canon printers have a self cleaning mechanism that Epson does not, it seems to make the ink and the overall unit last much longer, so I've switched brands. This printer automatically turns itself off after a few hours, so you'll need to hit the power button before printing in the morning, and the bottom tray has the hidden extension arm that holds up the pages you've printed. *My only issue was when we switched to a new wifi router; the driver had to be un-installed, newly downloaded and installed and voila, works great!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Some reviews Can Be Misleading - Easy Setup

    Posted
    littleragdoll
    • My Best Buy® MemberMember

    Just bought this printer at Bestbuy.com. I did some research before hand and some of these reviews here are misleading. It does have an extendable arm to catch the paper so there is not paper all over the floor. Set up to WIFI was easy. Do not try to use the online manual for this. Manual is setup screwy and hard to understand. Go to www.usa.canon.com - Put in the name of the printer - Click on Support - Wireless Help - WIFI Printing - Wireless Setup on Windows Computers (or whatever you have) and it will show you PDF set up instructions that you can print out which I would suggest. Just follow the directions. It was simple. Also you can turn off the shut down option. There's probably more I haven't come across yet. Print quality is really nice. All in all, I'm very happy with my purchase.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I love this printer

    Posted
    OscarAG2018
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is a good product it does exactly what you need to do print print great and beautiful documents you could use it at your home office at work as an auxiliary printer or you could use it in your office at home and that's what I do I use it a lot at home and I print a lot of coupons from the internet documents for work and also lots of PDF files or Word files or PowerPoint to paper you know so if you have a PowerPoint presentation and you want to print it out and there's a lovely job that if you did some photo editing Prince on photo quality paper as well and has an excellent Wireless feature with your wife I see connect with your tablet and your cell phone Apple OS or whether it's Android. So if you're looking for a printer that works saves on ink and has a great connectivity to almost any wireless device or you just want to use it traditionally with a regular wire and connect direct to your computer it works there just as good it saves on ink and beautiful documents I like it it works buy one

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Don't buy

    Posted
    LochHart

    This printer must be okay if you don't get a defective one. I read plenty of reviews before buying it and I wish I had settled on something else. We couldn't get it to connect to wifi...ever. My hubby works with software and does some light coding for his job and I'm not completely unfamiliar with computers. I've set up plenty of software on my computer as well as hardware and I don't usually have many problems. I thought we would eventually get it going but my biggest complaint is that after using it twice paper started jamming up the printer everytime i tried to print anything. Now I'm getting an error message that reads "your computer needs to be repaired". I've had it about 4 months and used it around 6 times.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Easy to install, not bad for price

    Posted
    Callmemochelle
    • My Best Buy® MemberMember

    My original HP printer stopped working. Rather then to troubleshoot the problem, it was cheaper to just buy a new printer. I went online, and order the printer to be picked up at the store. I received my notification it was ready for pick up within 15 minutes. I originally was going to buy an HP and stumbled on this Canon. The price was excellent, and it had all the bells and whistles I was looking for. I did not look at any reviews before buying, and when I brought it home and followed the booklets that was enclosed. I was up and running within 15 minutes. I was amazed that people thought it was difficult to install. I literally just follow the instructions, downloaded the software, and I didn't even have to reconfigure my Wi-Fi. I even figured out how to print from my iPhone! I have not read how to scan, but I quickly figured out how to make copies. Overall a very simple machine that wasn't that difficult to understand. Just follow the pictures in the instructions and you should be fine.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Worst Printer EVER!

    Posted
    DChez
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Seriously the worst printer ever. This printer worked for a couple times when we first purchased it. Right when I needed the printer the most it began printing weird. It does a jerking motion when printing which shows in the document that prints so its all moved, doubled, blurred, nothing is aligned. Ive tried trouble shooting from the canon website, all the cleaning settings, changing cartridges, even going on youtube, they are either ineffective or a quick fix and it gets messed up within a print job. I've been able to use it for my wedding invite envelope addresses, and thats about it. Trying to print out a whole page is a nightmare, it never works. It's been a huge inconvenience and it was past the time allotted to return the printer which is why we got stuck with it. So now I'm stuck needing to replace a new printer. I got an HP printer that lasted forever! So I'm really disappointed in the canon model. DON'T BUY THIS PRINTER!

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Frugal option for the tech savvy

    Posted
    chroyatch

    Unable to connect via wifi through my computer or any device. Unrecognized through wifi, bluetooth or NFC. Good thing I'm old school and fine with using a USB cable. So I was able to get it working using that method. I purchased this as a low cost option for the scanner. And It should be noted the drivers included with the installation software, do not contain the correct drivers to achieve advanced scanning features, such as 1200 dpi resolution. You'll need to register it on the Canon website, then download the drivers containing the Canon IJ Scan Utility in order for advanced scanning options to work. You get what you pay for. The quality is outstanding once you get it to work.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great No Frills Printer - Canon Dependability

    Posted
    catzmeeeow
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I had a Canon Pixma 2200 for almost 5 years. The rollers finally wore out. I have a small home business & print a lot of labels, packing slips, etc. For now, I don't need laser. Didn't want ADF or fax. No bells or whistles, just reliable. I also didn't want big. This printer sits neatly on my desk & doesn't take up a lot of space. It's very familiar, easy to use, & is the exact same printer but is Wi-Fi now which 2200 was not. It even takes the same ink cartridges & came w/1 color & 1 black. Did not come with USB but they are easy to find (I had one). Best Buy shipping was fast - arrived within 2 days to my doorstep. Unpack, install software, hook up, turn on, align cartridges, & away we go. I really like Canon printers & am very happy with this purchase. So glad that Best Buy had it in stock at an affordable price with free ship. Thanks!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Every thing I need and more

    Posted
    Dogwalker118
    • Verified PurchaserVerified Purchase

    Now I don’t purchase a printer every day. The former Cannon printer I bought as an refurbished machine. It worked well for its lifetime but finally needed replacement. Having had good luck with Cannon I decided to purchase another one. They offer printers that just about make you breakfast. I don’t need all the bells and whistles that some offered. This Cannon printer is perfect, it is small enough that it sits on the desktop, copies, scans and of course prints. It has wireless capabilities and shuts down after a period of time. I also can now print from my iPhone and tablet. The greats thing is that it automatically prints two sided. No more twisting and turning the paper for the second side. In short -one heck of a printer at a Fock bottom price.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    better than expected

    Posted
    sara
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    this printer was on sale, so it was more of an impulse buy than anything else. turned out to be a great purchase. it took longer than i thought to get it set up but that was because i kept hitting the wrong button. otherwise, it was about a 15 min setup. it's very quiet and doesn't jerk around like other printers do. the scan feature gives you the option to chose which format to use when scanning. for example, you can scan a picture as a pdf, and vice versa. it's also nice not to have to get up and turn it on. once i click print on my laptop, the printer will turn itself on and print. it says it has an auto shut off, but i don't know how long it takes. about 2 hours after the last print job i sent, it was still on when i walked passed, so i just turned it off. not a big deal. all in all, i am happy with this purchase and will recommend it others.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Printer, Simple Printer

    Posted
    Humdog
    • My Best Buy® MemberMember

    I bought this printer because of its simplicity to replace a very old Canon printer at my in-laws. It is not connected to internet or a computer there. It makes nice clean copies. Using it I'm very impressed with its color accuracy, other times... not as much. My only complaint is that when using as a standalone printer there is no option to make multiple copies other than simply pressing the print button again. I'm sure if connected to a computer the option for multiple copies will come up onscreen. Overall, I am very happy. It works well for my in laws, and the learning curve for them was minimal!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good home printer....

    Posted
    wrongwaymagoo

    With that said, make sure to do the following, download the manual first! The start up paperwork that comes with it will NOT tell you how to connect the printers WiFi to your tablet or phone, you have to also push the blue WiFi button as to get the printers pass code which you have to have to connect your wireless devices. Also if your using a Samsung device, make sure the Samsung print service is on and up to date. It took me a bit to get this tech figured out, all in all its a good printer. Side note, this unit does come with one black and one color cartridge. You do not need to purchase a printer ink pack when you buy this unit. Why 4 out of 5 stars.... the actual manual should ship with the printer instead of fumbling about to figure out how to set it up properly.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great printer for the price

    Posted
    LSUAmy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This printer is almost exactly what I needed for my office. I didn't want to go through the hassle of using the big printer downstairs in our office building so I got this printer to put in my office. It prints great and it's not too slow. I can scan things to make copies and it has made my life a little easier. It's a bit loud, but that's ok. The only thing I haven't figured out (because I haven't even tried) is scanning a document to save to my computer. I don't know if it will do it, but again, I haven't really tried. I would recommend this printer, based on price and what it's capable of doing, for anyone not needing huge printing jobs done. Also, I haven't purchased ink for this yet, so I'm not sure if that would change my rating.

    I would recommend this to a friend