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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5351 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the PIXMA MX922's print quality, ease of use, and wireless functionality. Many appreciate its convenient fax capabilities and straightforward setup process. However, some users noted that the printer can be noisy and that the paper tray could be improved. A few also mentioned occasional issues with reliability and slow warm-up times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 257 Showing 5,121-5,140 of 5,351 reviews
  • Rated 1 out of 5 stars

    Slow at start up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am ready to return this printer. If you want quick output...forget about it!!!!!! It takes forever to initialize and then when you send a document to it, it goes through a minute or more of additional initialization.... SUCKS BIG TIME!!!!!!!!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst printer I have ever experienced. Constantly goes offline, balks when connects. Have to repeatedly install drivers. More of a "non-printer.". We hate it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slower than Molasses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank goodness I use this sparingly. It is the slowest printer I've ever owned. I could take a week vacation, come back, and my print is just finishing. Loses wifi connection frequently. Ugh.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super Easy Setup and Work Great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this when my HP broke. Swore I would never get another HP, and am so please with this Canon that I wished I had upgraded much sooner. Easy to set up and start printing. Very easy to set up the networking connections also. All setup was performed on the screen on the front of the printer. Was never able to get my wireless HP to connect to all the devices on my network, but this one has, and everyone is much happier now. Another big bonus was that I can now scan remotely. Used to have to plug in directly with my old HP, but now everything just works so much better and easier. Printing works well with the following devices, Windows 7, Windows Vista, Mac, Apple I-Phone, and Windows Phone. Very happy with this purchase!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    very hard to set up and very problamatic,would not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hard to set up had to get geek squad to help,and after several days of use the scan docs to computer stopped working,i am thinking of returning the printer to best buy,very disappointed in the product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this printer after having a Canon PIXMA printer for years and was very happy with it. This is the worst printer I have ever had. It's slow, freezes, the paper drawer is very flimsy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    slow print speed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Print speed is painfully slow. Returned within days of purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    worse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this printer has got to be the worse I changed it for a new one already. the ink is change is very messy and barely lasts a few weeks if you do a lot of printing as I do for school. stick with brother

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. Wish I had never gotten it. It is extremely slow and uses ink like water

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unfriendly hookup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesperson at Best Buy recommend this printer. She said it was easy to install. It was not. We called Canon support twice, they could not figure it out. We returned it for an HP . Much better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not download complete information to print

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been trying to make this printer work properly but it will not download complete information to print. It starts and then stalls. Then it completes it's cycle without printing the full page.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy this junk. The worst printer you can get. Does not stay online. Goes offline all the time. Its past the 15 days return period at Best Buy, I might have to throw it into thrash.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Could not even begin to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed in this printer. I removed from box and followed instructions and the moment I turned on the unit it shows an error message. Not a good printer to purchase!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product purchased was defective. Worked with 1-800# In an unsuccessful attempt to resolve. After an hour, gave up and returned to Best Buy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Value Printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having always had HP Printers I was leery to change to Canon. Researched and this one had good reviews overall. I did not want to spend a lot and I wanted the ink to be reasonable. This printer was much larger than I expected, closer to the sizeof my old HP Photosmart. I did not need one this large or with all the functions, but for the price at Best Buy this was the better choice. Very easy set up including the wireless. Had the hardest time understanding the paper tray for some reason. But overall, I am happy with the ease.The ink cartridges all leaked a bit when I put them in which I did not like. I followed the instructions carefully on how to insert but still leaked. Time will tell how long they last.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped printing in less than a month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer was working fine for some time but started printing only blank pages. Also USB printing didn't work. Disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Forget WIFI, forget scanning. It does not work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no manual included with the printer. Online manual is clear as mud. WPS is not explained and entry of the password is not explained. I still cannot use the scanner. Very disappointed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Initial Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just hooked up this printer and after and hour or so of playing around, here are my initial thoughts. Hook up went very easy, setting up wireless a cinch. My only issue was which printer to install on my Mac, the computer found it printer with no problems, but I had to choose between AirPrint and that bonjour. AirPrint is for your basic printing, the bonjour gives you more control and selections. for paper selections, color management....etc. I did however have a hard time finding the scanner software. You have to install the correct version as I could not initially find it because I selected the more advanced printer style. I purchased this printer for photo printing as my epson workforce didn't do a great job, but is a great office/home printer, just not the greatest for photos. I still have to play with settings and stuff to get my photo prints to look like what I have on screen, but the photo quality is far better and I am using matching canon photo plus glossy paper. so far after about an hour I am very pleased. The cartridges are pretty small so it will be interesting to see how long they last. It mite be wise to look at getting a continuous ink system for any printer, after the initial purchase of the system, you just need to buy the ink with is far cheaper than the cartridges.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wireless NOT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not connect with other computer or iPad in the house. Also color printing runs out after printing 10 sheets of paper.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hardly used - error code B200 makes it unusable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a challenge to use it in wireless mode. Google for PIXMA MX922 with error code B200 now makes it completely unusable including the scanner too.

    No, I would not recommend this to a friend