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Customer Ratings & Reviews

Canon - PIXMA MX922 Network-Ready Wireless All-In-One Printer - Black-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 5255 reviews

91%
would recommend to a friend

Customer ratings & reviews

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  • Rating: 3 out of 5 stars

    Decent Printer

    Posted
    Robo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Overall, this is a decent printer; quite good for the price I got it at (less than $100). Pros: Super fast start up- You press Power and within about 5 seconds, it's on. The 2-sided printing is very helpful- I used it for the first time today, turned a 16 page print into 8 pages. The paper catcher(?) automatically opens once printing has started. The tray capacity is good for the overall size The different options for printing (Standard, Business Document, Paper Saving, etc) are a nice touch Cons: Once you've started a print, it takes the printer a good minute(at least) before it even begins to print and in that time, it makes a good amount of noise It is a bugger trying to get the color settings right. I've had this printer for going on two weeks now and while it hasn't been a constant effort, I have yet to get a document/photo to come out the way it looks on the device-- I've already tried various printer settings and have gone through almost half of the ink in the starter cartridges that it came with and thus far, while I have achieved flyers that I'm content with(thanks to different paper), I'm far from achieving photo quality that I'm happy with. Unlike the printer I had before this that bled ink, the paper catcher(?) does not automatically go in once the printer is turned off- not a huge deal, but it was a nice feature. While I'm still debating on if I'll actually be keeping this thing or not, overall, it is a quality printer. It produces rich color, for photos and documents, even if you haven't gotten the color settings right, since I have not. It holds a solid amount of paper, was relatively inexpensive, looks sleek and doesn't take up too much space. I would be content if I had to 'settle' with this printer, given it does primarily what I need it to.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Works OK

    Posted
    Justaguy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This is actually our second one. The first started having printing problems after a few months with broken/missing lines, etc. Nothing would resolve the problem. I had made a bulk ink purchase for the printer and liked it enough to try a second one. That one has worked fine for well over a year and lots of printing, including photos (which it does very well right off of an iPhone or iPad). My only complaint is that it periodically likes to make itself disappear from our home network. We were using it wirelessly for a long time and then it started having issues so I connected it to the LAN directly. Since then, no issue. The wireless piece seems to be associated with the type of wireless protocol or something and it's trying to connect to a neighbor or something. I'm sure it's operator error, but it shouldn't be that hard for mere mortals to make work. Good print quality otherwise.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good printer for dollar and a little disappointing

    Posted
    Dmo757
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Decent option for a home office or small office printer under the right conditions. This is a very good quality and versatile 3-in-1 printer. I had a prior model pixma and bought this due to the consistency of design and functionality, as well as getting upwards of 6.5 years without any real issues on the old design. That is the upside. On the opportunity list, some of the drawbacks of older models remain in the updated version. 1) This printer takes considerable que time to process a print job. Going from sleep mode to actual printing of a basic low graphic word document over a wireless network could take up to 2 minutes, longer for higher resolution pictures, multiple pages, etc. A little faster if the printer is already awake. 2) The basic keypad is a little clunky but easy to learn and use. 3) Quiet mode is not so quiet. Do not buy this printer if you are a work from home parent sharing an office with a little one. Between the que time of initiating the print heads pre and post print job, this printer leaves quite a bit to be desired in this category. Again, this is a good quality 3-in-1 printer for the right conditions.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    These printers generally only last about 3 years

    Posted
    Santana
    • My Best Buy® Elite Member

    This is my third Canon MX printer. I choose Canon printers because they work seamlessly with Apple products, and they look good. That being said, my last two, an MX822 and MX892, only lasted about 3 years until they abruptly went dead...I'm beginning to think Canon does this on purpose. The MX922 is working just fine now, but I don't expect it to last more than 3 years, unfortunately, which is why I am giving it an average rating. Other than that, so far, I can tell the MX922 is sucking down the ridiculously priced ink fast for the amount I print. I have also noticed the color cartridge levels declining as fast as the black cartridges even though I print "black only" about 99% of the time...I mostly print out black and white shipping labels and black and white invoices these days. I liked my MX892 better because I could load paper in one of two trays, the front or the back. I could keep an 8.5x11 sheet of labels in the rear tray, and regular paper in the front tray. With the MX922, there is only one tray that accepts regular size paper. The other tray is for small size photo paper or something, utterly useless in my opinion, a terrible decision on the part of Canon.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Problems if you try connecting multiple devices at

    Posted
    PoppaCarbs
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I purchased this printer for a couple of reasons. It was on sale and I'd had good luck with my prior Canon Pixma printer. I've not yet used it to print photos, so I can't address the quality of that part of the machine, nor will I ever use it as a fax machine. It scans documents well and stores them on my computer in a spot that is reasonably easy to find (this was not the case with the prior Canon). The quality of the documents I've printed have been good, ONCE I'm able to print them. It seems there's a flaw in the program or something. I have connected both a laptop and a desktop to the printer. If both are on... just on, don't need to be actually doing anything on both, the printer will not print. Instead, you receive a message stating the printer is being used by another machine. That is a MAJOR problem for those people who have multiple computers connected. And according to one on-line forum group, this issue has existed for a few years with no significant attempt by Canon to fix it.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Disappointing

    Posted
    cipher469
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I have had great success with Canon products and used the MX882 for printing/scanning/etc. It is quite easy to operate and does an exceptional job on any task. Because I received an email sale notice regarding the MX992, I looked it up and saw that it had a couple of new features - like printing disk labels. So, trusting the brand and liking the price, I purchased. Setup seemed easy enough. Printing was fine. The scanning process was a nightmare! Scanning on the MX882 was an easy set up and provided a consistently easy process for scanning and saving documents, which is further enhanced by its remembering where you are saving multiple docs. You don't have to go through a decision tree every time you scan/file. Apparently, no similar process is readily available on the MX922, and I did search the Canon website. Scanning is just too labor intensive, so I returned the 922 and am again happily using my 882, which has been a 5 star product from day one. I did score the 922 3 stars to be fair, because it does print and copy well.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Good to Adequate

    Posted
    zorobawa
    • My Best Buy® Elite Member

    The Canon printer replaced my Epson 800 which lasted for about 4 years and then died (printer head). The reason I purchased the Canon is because it was CHEAP and the refill ink cartridges were readily available on eBay for a low price. For about $75, this printer is a good deal. Now about performance. The print quality is very good. No complaints. The only problem I have is that it is slow. If the printer is idle for a day or two, it will make clank-whirr-clunk-chunk noises for about 30 seconds or more before the first printed page is produced. After that, the speed is acceptable. By the way, this sort of delay on first print did not happen with the Epson printer. Another key point was the initial set up. The documentation supplied is pitiful. I had the scour the web to find answers on how to set it up. The Canon website was helpful but still, the entire process was painful. By contrast, EPSON was a breeze. Once the Canon was set up, it works just fine.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Some annoying features but fairly dependable

    Posted
    RobA
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    My biggest kvetch is if you leave it on all the time say to answer faxes, etc. sometimes when you go to print a page it just sits there and does nothing. When that happens, you have to power it off and back on and then it will print. The manual (which you don't get a printed copy of) reads like an encyclopedia set. I really hate that the KISS principle seems to be a thing of the past. I bet less than 1% of the buyers use all the features that have been put into this thing. I would much prefer a simpler and more reliable machine. I had two Lexmarks, but they seem to have gone by the wayside for home units. I had an Epson that I got rid of after only a year and a half because it was always down for something.The Epson had a lot of fax incompatablity with other people's machines. This Canon unit is not as bulky, which is a plus. I have to use HP's at work, and not impressed with those either. Also, the cartridge set is overpriced, but most are. I miss my old Lexmark.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Absolutely Maddening

    Posted
    DesertRat

    I've had this printer for a little over a year now, after two Epsons died after two years of light use. The Canon MX922 is well priced and does an excellent job of printing -- particularly photos. However, it drives me mad because it seems to be constantly "cleaning" the print mechanism and wasting ink. This morning, I printed one envelop. Before it would print, it spent at least 60 seconds "cleaning." Then it "cleaned" again before I could print the letter accompanying the envelop. Then, it "cleaned" again after the single page letter. I do very little printing and not on a daily basis, yet I go through a lot of ink. If you are frugal or need to print items quickly, this may not be the printer for you. If you are looking for a high quality photo printer and in no hurry with your printing, this could be a good choice. NOTE: Be sure to download the latest printer drivers as I was unable to print photos from the lower tray without it.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Good printer, but...

    Posted
    timpaul
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Mixed feelings about this printer, my second purchase of the same model. It's large, very slow, sucks down the ink, and doesn't seem to scan multiple pages into one document--making each page its own file. On the good side, the print is good, the scan is accurate, paper and ink loading is easy, adjusting sizes is easy on prints and pictures. Eventually you can get the wifi to work so no cable is needed, and you can get the printer including ink for $100 so it's affordable to start. I had the Pixma MX 892 prior to this and it lasted 1 year with only light use, then error B200 appeared on screen and it quit working, even after I cleaned the printhead. It refuses to tell you what's wrong, just says go to service center. Since repairs are as costly as a new printer, gave up and bought a second MX 922 so I can at least use the same ink cartridges in them. Only time will tell if this one performs very long?

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Excellent print quality but poorly constructed

    Posted
    Tech1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The overall print quality is excellent. The printer has many features, I have not tried all of them. We used this printer for printing a double sided holiday newsletter. It contained both text and color pictures. The quality of print was excellent. The reason for giving it an average rating is it is made of thin plastic. The front door on the printer will fly open when something is being printed and the paper guide for holding the printed material will also fly open. I have had to fix this guide many times as it tends to stay in the open position and not allow the front door to close until I fix the guide. The guide is made to automatically swivel out when the door opens and swivel closed when the door is closed. As I have to fix this frequently, I think it may break soon. It also tends to use a lot of ink and the ink is costly.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Good Color But Slow And With Error Messages

    Posted
    JimC

    I had to replace my MX882 printer and this was the closest one available. It looks similar. Once it starts printing it's faster than the MX882, but until it starts printing the print head keeps going back and forth for about 45 seconds, making it overall as slow or slower than the MX882. In addition after using it for a day I kept getting an error message that another computer was using the printer. I don't have another active computer. That error message has apparently plagued this printer at least for several years. Canon has to come up with a fix for this. So, it prints great, if you're patient, and if an error message like I mentioned doesn't totally aggravate you as it has me,with with no fix from Canon after this has been an active complaint for several years.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Loving it

    Posted
    Moni
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Having not had a printer at home for a long time, I was excited to make this purchase. Focus was on getting a wireless printer that allowed to print from all devises. Unfortunately, with little time to put into figuring out how to set it up, I have had difficulty in that area. Still not completely happy with the set-up as much as I am with just having a printer again. Had to get help from a friend to point me in the right direction for being able to get my laptop to print. It was frustrating figuring out how to get it set-up to print from my phone and tablet. Still haven't figured out how/if I can get my hubby's phone to print to it as well. (I am Android, he is iPhone.) I also still have not figured out how to get it to print out of the top tray with the 4x6 photo paper in it. This aspect of it has seemed a little less than user friendly, but again, time-wise, I really needed something that was plug in and go.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Replacing a died MX922

    Posted
    CinnamonD
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    My old MX922 died (lower paper feeder failed, after 2? years) and I needed a replacement immediately because we used it quite often for office and kid's school works. Originally I intended to buy a newer generation PIXMA or other brand printer. When I found that the new PIXMA printers use new type of ink cartridges which are very expensive, I decided to stay with MX922 at this time. MX922 has all the functionalities I want (LAN, FAX, paper feeder etc.) and its price (especially ink's cost) is reasonable. In the minus side, it is loud and frequently gets busy by itself (self cleaning?). We found sometimes have to wait several minutes for prints. Ink clogs occurred many times in the past years and it took a lot of ink to unclog. Maybe it is a consequence of using cheap ink cartridges...

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Error B200 1 month after warranty expired

    Posted
    jjhillery

    I actually bought this printer at the end of October 2015 when I rep from the company at Best Buy shared with me how awesome this printer was. I actually love this printer. The cartridges are much more affordable and I love the options that come with the printer including the 2 trays for printing paper/photo paper. Unfortunately I received a B200 error message which basically, after several hours of research, is telling me I need to get a new printer. I have had several HPs that lasted for a very long time, but I was ready for a switch and ended up with the MX922. But if this printer will only last 1 year, not sure it is worth it, even if you do get it on sale! Not sure what I will purchase again, I would consider buying this printer again because it really is a great printer, but would get the extended warranty (if it covers such error messages!)

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Guzzles ink

    Posted
    SoftwarePioneer
    • My Best Buy® Member

    I bought this printer because my Canon PIXMA MX-850 was getting old. I have been pleased with Canon's photo printing quality, and the MX-922 is no exception. However, this thing uses a lot of ink. I recently did a large print job in grayscale, which shouldn't use any color ink. I ended up putting in several color cartridges. This printer continually cleans its print head in order to assure high quality results. Even though it shouldn't be using any colored ink for the black-and-white job, it empties the colored cartridges along with the black. (It seems to be using the pigmented black ink for grayscale printing; I haven't had to replace my dye black cartridge.) I am using the XL (high-capacity) color cartridges and am experiencing excessive usage anyway. I recommend this otherwise fine printer only for photo and incidental multi-purpose use.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Acceptable Printer

    Posted
    fwed
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Compared to my previous Canon PIXMA MX892, this model also produces good quality B&W documents and color photos. The construction of this model seems to be less sturdy , however. The MX 922 is noisier and seems to guzzle ink faster than the MX892. My general experience with Canon printers is that they last for 2 - 3 years after which time there are problems with color printing, i.e. fading color to no color from one of the color choices. In general, I do like the color quality when the printer is working optimally. The cost of OEM printer cartridges remains outrageous, in general, for any make of printers. The original cost of the printer is acceptable. The profit for the manufacturers is made in the recurring sale of ink cartridges post-sale! What a racket. The only remedy for that is to buy quality after-market ink cartridges.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Unusual that the printer has 2 areas for black car

    Posted
    DEPMED1977
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    After running out of magenta ink, I ordered a complete set of all 3 xl ink refills. I also ordered the black 251 xl believing if I ever lose the ability to print, I will have a back up. I did lose the ability to print due to my black cartridge running out. I felt this would not be a problem since I had a replacement. However my replacement was for the black 251 xl. Up to my surprise, I found that the 250 black was the empty cartridge. Didn't think this was a problem, because, I felt the printer would then switch over to the black 251 which was over half full. Why did this not happen? I then had to order the 250 black. This is very inconvenient and left me unable to print from Wednesday evening the 8th of March till Monday afternoon approx. 2:30 pm. Unsatisfactory, since I still had black but not in the specified slot.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Acceptable Printer, smudging issues

    Posted
    Endy25
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I purchased this to replace an older HP All-In-One which had discontinued ink. The printer was on sale for $100, and the ink is cheaper than my previous printer. The black and white prints were fine. The photo prints were decent quality, but not as good as my previous hp printer. The biggest issue is when I printed on some envelopes, the ink would tend to smudge and get on the rollers. This required frequent cleanings of the rollers or the smudged ink would transfer to other prints. This only seemed to happen with a specific type of paper that was fairly slick, so I can almost forgive it. I would recommend this printer solely because I have yet to ever own a printer that doesn't have at least one annoying issue, and I only needed to print on that type of paper for one specific case, not constantly.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Does what I wanted it to do

    Posted
    Nancy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I still prefer a laser printer. This takes a long time to print something out, hems and haws and jerks and shudders , I wanted to print some of my iPad material as well as pictures from android phone and iPad pictures.pictures are not as clear as from my older Selphy which I love. Starter cartridges are lasting longer than I thought they would. I had hoped I could print larger format pictures than 5 x 7 but the paper holder doesn't seem to hold larger paper, maybe I missed something. I consider myself lucky to figure out that I needed an easily acquired app to print out my cell phone photos . My phone was set up for HP. Set up of the printer was done by a guy I hired, he fixed several other problems I had. The secret seemed to be to hard wire the printer rather than rely on wireless aspect.

    I would recommend this to a friend