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Customer Ratings & Reviews

Canon - PIXMA MX922 Network-Ready Wireless All-In-One Printer - Black-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 5255 reviews

91%
would recommend to a friend

Customer ratings & reviews

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  • Rating: 4 out of 5 stars

    A competent all-in-one with a small footprint

    Posted
    forkboy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Disclaimer: this review is made after only 3-weeks of ownership/use. Clearly future issues could arise which would influence this review if they were to be known in advance. First, began researching for new inkjet all-in-one printer about 3-months ago to replace older HP 7520 (good printer by the way - didn't have issues with it). While my subscription to CU strongly suggested another HP (same model line as my outgoing printer, but a modern one) I opted to look beyond HP. The PIXMA 922 is a recommended printer in CU's ratings. What I found when I went looking for customer reviews was I saw more issues with things like jamming and ink issues with the HP and Epson printers that were in my final round of choices. I found less of these reports amongst consumers for the 922 and its predecessor. Let's get the what's not so great issues out of the way first. I don't need a nightlight. Can anyone make an electronic device with a blue LED light that doesn't light up a whole room at night? It seems to be the nature of things these days with all sorts of consumer electronics. Second, the software installation could have been better. While I like the idea of installing the latest software right up front (the included CD directs your computer to the Canon website and doesn't install software directly from the CD, which may then need to be updated) the installation process was a bit slow and less than enlightening. There were a number of separate applications which could be installed, but very little information provided about what they were, what they did and why I might need them installed. In the end I wound up searching the web for descriptions and taking a guess at whether or not I really wanted or needed the specific software. For me personally I only need the software/drivers that make the thing work.. I don't need picture software, etc. It would be nicer if they set-up the software installation into two groups: one that just makes the all-in-one work (print, scan, copy, fax, etc.) and another group containing 'extras'. Third in the not so great section is a WTF moment... at the end of the installation it asked if I wanted to be part of a plan that would send to Canon user information to better help them understand my usage of the all-in-one. I normally don't opt into these things anyway, but I'm not opposed to them on principal. But this time they wanted to collect information for something like 10-years. Absurd. A real turn off. If they really want to get my opinion and usage information why don't they e-mail me for it on a regular basis? They have my e-mail after I register the product and that would seem to be a less intrusive route. Lastly, the main paper tray seems flimsy to me. Like it should be treated carefully. And there isn't any real backplate to it so paper installed in the tray doesn't really sit squeezed into place. It may work just fine for all I know in the long-term, but it doesn't exude confidence. However, there is plenty I find to like about this all-in-one and thus far I'm very happy with my selection. It was well packaged: safe and secure. Set-up of the physical device was easy, straight-forward and the printed guide clear and concise. Everything went together smoothly. The software, once my choices were made, has worked as it should and I really appreciate the ability to initiate a scan from my computer (one of those features my previous printer couldn't do). Regarding the actual functions I have tried everything except the faxing part as I don't have a phone line for such. The copy, scan and print functions all work as they should. The document feeder works as advertised (both sides), but I haven't yet tried two-sided printing. A paper saver to be certain, but I think there is probably where folks run into the issue of jamming more than anywhere else. Originally printing on standard copier paper (like I use with my HP laser printer) I found the quality of the text and graphics to be such as they usually are on standard copier paper: ok at best. I did run out and purchase a higher quality (HP brand - go figure) inkket-oriented paper, which I have used in the past to much better results; especially with text. This different paper helps keep the ink from bleeding into the little valleys that exist on paper. It helps keep the text more crisp looking and a 500-page ream for $8 is quite reasonable and I highly recommend purchasing such. While I have a dedicated picture printer I will make use of this 922 as well for quick prints. My text prints show generally good quality, but I find the colors (especially red) a bit muted. However, there are plenty of possible adjustments which can be made via the software to help get prints to be where you want them. This was not possible on my previous HP printer and I very much welcome this addition. With some adjustments and fiddling I have every confidence I will be able to get the prints to match my expectations. Lastly, time-to-print... via wi-fi (I have not made use of any other connectivity option at this time) the printer wakes up and receives the data quickly. However, the printer goes through all sorts of machinations before it actually prints the document. I know this is common with inkjet printers, but this 922 feels even slower than my much older HP. But after the first page is printed and the printer remains awake the time to print any subsequent pages is much, much quicker. Clearly quicker than was my older HP. The printer gods giveth and the printer gods taketh away....

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    A full-featured multi-function printer/scanner

    Posted
    Nick
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The Canon PIXMA MX922 was a good replacement for separate printer, scanner, FAX machines. I also have an MX870, to compare the MX922 to, and the MX922 seems to have a slightly larger footprint, but is just as well-made. Setting up for a Mac running OS X 10.6.9 (Snow Leopard) was a little tedious. The installer CD's software went out to the Internet to pull down a 450MB file which then error'ed-out several times, with exceedingly cryptic messages. Had to hunt and peck on Canon's site for the right drivers, and discern which were the proper ones. Ultimately, the software from the web site was successful, and installed fine, and was easy-enough to understand, after a little poking around. The good thing about Canon printers is the separate ink tanks; if one color runs out, you just need to replace that cartridge, not throw out remainder unused ink. The borderless photo printing is a very nice touch, works well with their supplied Photo Glossy paper. The other nice thing about Canon is that they give full-sized ink cartridges, not smaller "starter cartridges" like some other manufacturers. The ink is probably middle-of-the-road in terms of cost, and is a commonly-found size. The MX870 seems to be in the middle in terms of ink-usage with maybe average printing (roughly a couple pages a day…), but wish it'd last longer, even in Fast-Draft/Low-Ink modes. But, that's the game. A quirk about the MX922 are the two stacked paper feed trays. The top tray is intended for photo and specialty paper, the bottom is meant for plain paper. Buuuut, the printer doesn't look to the upper tray first, to see if there's something in there—such as small paper or envelopes—it'll always default to the lower tray. To print on smaller sized paper, you have to essentially tell the printer that through the software's Printer Setup driver from whichever application you're printing from. The upper tray only gets pulled from if the Print Setup software settings indicate either small size (4x5 or 5x7, etc.) or Photo-grade paper intent. Basically, any software settings that'd be for photo, not typical document paper sizes. Which, can be fine, you just have to understand how the MX922 thinks. This is in contrast to the MX870 with a rear paper feed tray which you can quickly slip and envelope in, and the printer will check there first and print a one-off thing quickly. You'll need two or three feet clearance in front of the MX922 to handle the paper trays. So, putting it on a desk with things in front of it would be a problematic arrangement. The other thing about the paper trays is their flimsiness and fussiness. You usually have to pull the upper or lower tray out untruly to load specialty papers, but getting them in their rails can be hit-or-miss. For young folks, maybe not an issue, but for older folks this can be tedious. The multi-document feed is a nice feature, as is the two-sided printing/scanning ability. The context-senistive keypad is a nice feature; it obscures to unnecessary choices from view, and the user is just shown only the buttons available depending which mode they're in, and not be overwhelmed by too many choices. The ability to print from iOS devices is handy. And the ability for the printer to connect over WiFi is nice, though I just use hard-wired USB 2.0 for simplicity-sake. The MX922 was a good buy, and seems to be a fairly good unit, hope it'll last many, many years. It just took a few hours to set-up the hardware/software, and familiarize with the software utility's features. But, using it once set-up is simple.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Not bad printer, If on sale

    Posted
    JD1970
    • My Best Buy® Elite Plus Member

    This is a nice printer, IF you get it on sale. I bought this printer to upgrade from my Epson 600 workforce. I figured newer model might have new features and possibly use less ink. I have other canon products, Trust name ext, ext, ext...... Cons First off WIFI setup was a PITA ( Compared to my Epson). Seems to use more ink Then the Epson ( Not by much) Ink Cartridges cost more then the epsons ( not by much) Not a big fan of the tray that holds the printed documents. Papers easily fall off Instructions are average at best Pros Looks nicer then the Epson lol Printing speeds are just a tad slower the then Epson WIFI works great (Once you get it to work) Has a paper cartridge holder at the bottom. Has a few more features ( Software) This a decent printer, but not for 199.99 . I prefer my old Epson to this printer. I guess I could have taken this back to try the newer epsons, but this still works ok and still meets my needs. In the software this has a few more cleaning programs that are really nice. Don't get me wrong this this is a nice printer, but folks if your heart is set on getting this ONLY BUY IT, IF IT IS ON SALE. I have seen BB list this on sale for as low as 99.99. WIFI setup- spent a hour trying to get this printer to connect to my computer. Followed the instructions over and over and over again. I was about to package it up and take it back, then I tried it one more time and it connected. I didn't do any thing different........ I recommend before you hook this printer up , let it sit on your lap, pet it, talk really nice to it, again BEFORE you connect it ;-)

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Didn't want an all-in-one, but am gald I got it.

    Posted
    Molly
    • Verified PurchaserVerified Purchase

    I already have a scanner so did not think I wanted an all-in-one, but the price was right on this one so I bought it. Now I am glad that I did since it is SO MUCH more handy to pop in whatever I need to email someone - even multiple sheets - and I don't have to go over to where I keep my regular scanner and change out pages as it scans. The print quality so far has been good, but I have not done any photos yet. The reviews that mention the long warm-up are pretty much on track, but unlike what I thought at first, it is not doing a long cleaning each time - - at least not according to what I read online. I delayed the wireless setup and then had a little trouble getting my wireless set up until I read I would have to put the disc back in to do it. Now my biggest problem with wireless are the apps on my phone. I can't get the print option to come up on pdf or doc files, but that has to do with the apps I use. Photos and emails print just fine from my phone using the wireless option. Also nice when someone emails info that I need to print right away and am not on the computer that has my personal email. Since I do a lot of "test" or draft printing on scratch paper in gray-scale, fast, I really do miss the option on my ip4000 to have two different letter size paper sources, since for me it means frequent opening the bottom tray and putting the paper I want to use before I print. Also since a #10 evenlope will not fit theupper tray, printing an envelope means taking the paper out of the bottom try, putting in the envelope, printing then putting your paper back in if you wish to print a letter for that envelope. Now if you do a lot of smaller items and photos, you might not mind the restrictions on the upper tray, but that is the reason it gets a 4 not a 5. I don't have a land line, so can't comment on the fax. I've also not used the disc print, but with European drivers and a homemade carrier was able to get that on my old printer, so I expect this to do as well - but will seldom use it. In general, I think I am going to like the printer, but will I get 13 years out it like my old iP4000? Let's say I hope the Canon reputation holds.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice Printer

    Posted
    LontTimeBestBuyCustomer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Good print quality. Like the Quick Menu, which I added to my desktop for easy access to things like the print queue among other things. The Quick Menu can be easily customized with desired feature icons and moved in a personalized order. Setup is easy but recommend manual setup with wireless wifi password, rather than automatic connection. Ink price is comparable. A plus is that the ink cartridge setup allows the printer to continue printing if one color is out. There is an option for two black ink cartridges to help conserve colors when not needed. Draft print quality is pretty good, which helps conserve ink when better quality is not needed. I keep the preferences set to draft quality and change to better quality as needed, which is easy enough to do quickly. Scanning is easy, and you can set up the folder you want the scan docs to be saved in (and rename and move them to other folders later if desired). Only negative I can think of is that it takes too long to "warm up" or reset, kind of annoying. But, I turn my printers off each day. This might not be an issue if the printer is left on to allow it go into "sleep" mode, which might not require warm up or reset. All in all, a decent printer, and it got many good reviews. There were a number of negative reviews, but I determined that the good reviews outweighed the negative. Overall, I am satisfied with this printer in the few months I have owned it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Another winner from Canon

    Posted
    answerman

    This is my second Canon printer and I could not be more pleased with it, Especially since it was essentially free. The cost of the printer (on sale) was about the same as cost as a full set of replacement ink tanks for my older model. So a no brainer to get this one. It is a lot bigger (taller, not width or depth) but has some added and desireable features, most notably a sheet feeder, that makes scanning or copying multi page documents a breeze. Also does double sided printing, which saves a lot of paper. Setup is a bit complicated but if you follow the instructions, you should be good go. The most unusual step was putting in the special sheet of notched paper to align the heads. Wi-fi works fine. Drivers and software can be an issue. Make sure you uninstall any existing printer software or drivers, even Canon stuff, before you install this one. I did not and ran into some scanning software issues. Tip. Make sure to uncheck the "Let windows manage my printers" checkbox on the printer device setup menu before running installation disc. . Color photos look great (comes with a small sample pack of 4x6 paper. The biggest downside it does eat ink like there is no tomorrow and it is expensive to replace. Save money by ignoring the printer when it tells you it is out of ink. It probably is not. Note it says "estimated ink levels." Just keep printing until its clear the ink has run out. Depending on usage, there are probably weeks or months more of ink left once you get the "out of ink" warnings. Canon obviously makes money on the ink, not the printers so they want you to buy more as soon as possible.. .

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great quality multifunction printer at good price

    Posted
    ad2013
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This was purchased for my mom as a replacement for her HP printer. After her HP Photosmart printer of almost 2 years stopped printing black (even after replacing the black cartridge and cleaning the ink jet), we decided to go with another HP (the HP - Photosmart 5520 Wireless All-In-One Printer) but experienced repeated paper jams after a day or two of owning the new HP printer. After going on online and reading reviews about the 5520 printer and other HP printers, we decided to try the Canon MX 922 printer which didn't seem to have significant negative reviews (which for a printer product was an encouraging sign to buy this printer). Although my mom hasn't owned the printer very long, and she still has to get used to the differences between it and her old HP printer, my opinion from having set up this printer for her is that it's a great printer so far... and is definitely the one I'll buy for myself when my HP printer dies. I give it 5 stars because we haven't owned it long enough to rank it 5 stars, but my hunch is that it is worth the 5 stars when compared to other unreliable printers sold today. Oh, and it has a real fax line and not the PC fax that other multifunction printers have sold for years as "fax" capability. Also, the printer's display is not touch screen, but the buttons around the screen probably work more reliably than touch screen buttons would anyway...and in my opinion is not a big deal breaker. The device also comes with an automatic document feeder to support automatic 2-sided copying if you need it, and the device also supports automatic 2-sided printing which is nice too. I haven't commented on the wireless connection, because we connected up this device using a physical cable to the computer.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Value

    Posted
    Hank497

    After many years of using HP products without any company support I decided to switch to Canon since I use their cameras I just got this but I'm impressed with the operation. Installing on a Mac was a snap, including the wireless feature. Entering the wireless password was a bit cumbersome but this should be a one time thing. One installation and it's available on all our computers and mobiles. The instructions on the installation disc could have been clearer on the functions of the front panel buttons. The document feeder works nicely but output requires a bit of tweaking in the control panel for quality PDF files. The document feeder never worked properly on the HP. Double sided scanning is a very nice feature. This was a reason I purchased this printer. Double sided printing was faster than the HP the Pixma replaced. Text quality is very good. I have not assessed the noise yet but there is a quiet setting I haven't investigated. Footprint is not that big, same as the multifunction printer it replaced. It is lower too but cartridge replacements are easy. There is a larger black ink cartridge for text. It's overall design is sleek. Two paper cassettes, one for different size papers. Canon claims it holds 250 sheets. A small cassette is for photo printing and envelopes.I don't like the paper output door flipping open when you print; it makes a startling noise. I'll probably keep it open or open it manually. Only time will tell how sturdy it is but I'm not terribly worried about that considering the cost. Overall I'm pleased. It might make it to five stars if it continues working as nicely over time.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    No problems yet

    Posted
    OKSoFar
    • Verified PurchaserVerified Purchase

    MX922 had some disappointed users which made me leery about buying it, perhaps due to lemons, machine age, or fraud. So I checked reviews of other brands, and encountered similar problems. Finally took the risk on MX922 and got the geek squad service plan to protect against a lemon and premature breakdown. My previous Canon was MP830. I was very happy with it – until the print head failed after 2 years $70, then the new head partly clogged, then the main board failed after 4 years – no parts available. But nothing lasts forever. MX922 also makes awesome photo prints (9600dpi). For those who complain about the high cost of ink, consider this: compare your $150 printer with a $400 digital camera. The printer is 10 times more complex and costly to design, build, ship, stock, etc. These things should cost $1,000 or more. Think of the ink as a delayed cost purchase plan, and investigate refilling it yourself. The long noisy boot/preparation time some complained about only occurred on the first few prints (for me). If my wishes could come true, I wish it had a rear feed like the MP830 (less rolling/bending of the paper (90 degrees, compared to 180 degrees), more sheets, easier to switch), clear ink tanks like MP830, I also liked more manual controls the MP830 had on print quality options and display. Why change a good design?) Also, improve the reliability so I am not worrying about the ink head clogging up again. Perhaps this could be done by parking the print head on a wet sealed tray, instead of relying on a wiper.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great photo printer

    Posted
    TGWOH
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I bought this to replace a recently failed 9 year old Canon IP4300. Prints are excellent. As good or better than the defunct IP4300 and almost as good as my Canon Pro100. Getting it up and working properly was a pain. I have not enough use yet to comment on ink consumption. I have it about a month and have replaced the cyan, magenta and yellow tanks. The 2 black tanks are less than half full. The unit is big, heavy, slow and noisier than I expected. These are not detractors for me. The scanner is a joy. It is my first auto duplex scanner and I like it. My main complaint is the paper trays. There are two cassettes, the upper one for small photo paper and the lower one for larger paper. There is no sheet tray feeder. I print a lot of 8x10 photos and text documents. The upper cassette will not take 8X10. Thus the paper in the bottom cassette must be swapped out when the task changes. This will be a continuing pain in the butt. If you are looking for an impressive photo printer that does not bust the budget up front, this is a good choice. My 4 star rating is because it does not have a way to load letter and letter size photo paper at the same time, switching between feeders a needed. The other printers I've had/have allow any paper size in either source.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good quality printer

    Posted
    Wildman01
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I am very satisfied with the Canon MX922 all in one printer.. I previously owned a Canon MX860, my experience with that model led me to look at this one when the 860 stopped working after regular and sometimes heavy use during 4 years. The MX922 is a high quality printer and the price is very reasonable. The ink is way too expensive but that is the case for most printers. The print quality on gloss photo paper is excellent. The printer is noisy when beginning to operate but this can be minimized in "Menu" by choosing "quiet setting", doesn't silence it but helps. I never loaded the driver on the supplied disk, but went to Canon.com to be sure I downloaded and installed the most recent driver. I did have some issues in getting the printer to communicate with my network, contacted Canon support and they ended up advising me to contact my cable/internet provider help, I did not contact them. I was able to complete the set up on my own while in standard setup searching for access point scrolling to DIRECTLY ENTER THE ACCESS POINT NAME and typing in my network name and password. it wasn't as automated as should have been but was successful. Overall I am very satisfied with all functions of this product.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Excellent printer with difficult setup

    Posted
    JCChiefsfan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This is a fantastic printer despite so many bad reviews which I believe are do to lack of technical knowledge. It took me a couple hours to setup everything in the printer to use all of it's features which is not necessary for everyone but we are one of the few that still use the fax feature along with a few other things. I was pretty shocked when I first seen this printer in person as it is huge compared to what I was expecting after researching it on several different sites. So I would have to say the biggest cons of the printer is the size followed by the extensive setup which canon could make a little easier and less time consuming for the average person but if your a tech guy like myself and think I need to setup every single thing then plan on spending a couple hour's on it. Once you have it setup in your network and download the apps for all your phone's, tablets, and laptop's this printer really shines when it comes to printing from any device and my wife even uses it without any problems which makes my life so much easier! Lol We haven't printed any pictures but just normal prints come out very nice and all in all it's a very good printer that you can currently buy very cheap which is one of the reasons I chose the canon when we had to upgrade from our old Lexmark that we loved so this printer has a lot to live up to but so far has been up to the challenge and if you have the room I recommend you give this one a try.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good replacement for an old PIXMA 860

    Posted
    Rickman12
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    After about 6 years the ol' PIXMA 860 gave up. It was flawless, now what to chose. So many on the market but I found what I like so let's narrow it down. Wireless - yes, Good color basic pics - yes, Good color and text printing from various programs - yes, Individual ink cartridges - Mandatory! So far printing has been good, scanning is good also. The not so good. Took forever to setup the wireless. Could be the router but I still had to cable it first to make the hand shake then it worked ok. States in manual you can do it straight wireless, I couldn't get there. Adding additional computers on network took some more time ... hour-ish?? When you hit print and it has been sleeping for a while it has to yawn and wake up slowly but it gets there. Once awake it transfers there fairly quick. I think my 860 was faster wake up. Read as energy compliant. It has 2 trays for paper the bottom one is for your standard print paper. I had to fold over a piece of tape to get a hold of it. Not large hands but easier to pull it out with. No real issues. Scans fairly fast and crisp. More settings you can change. Don't load all the software just what you need to scan and print, unless you need photo type software then load away. Again overall good machine for around $100 on sale, good printing and scanning and the ink seems to last failry well.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Does what I need it to do

    Posted
    tlc7
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I had a Canon Pixma photo printer that I LOVED which recently died. Unfortunately Best Buy dropped to ball about notifying me that the Black Tie Protection was expiring. Bought an HP to replace it but it was REALLY noisy and the display screen was in the way for scanning. I do a LOT of scanning. Had to call Canon about helping me figure out how to scan in the way I was used to doing. They were VERY helpful and so far everything is good. It is a little slower for scanning. And if you haven't printed anything in a while it takes a little longer but I love Canon. This is my 3rd Canon printer. In the meantime I had a Dell printer that came with computer that was okay (Ink was expensive and hard to get) and an Epson that also came with computer that did NOT do what I needed in regards to scanning. And the HP that I returned to Best Buy after spending over an hour on the phone with HP to set it up (because it didn't come with ANY instructions) only to find out that it would NOT scan the way I needed it to do. And this was after I spent an hour with the HP customer service BEFORE purchasing and they assured me that it would do what I needed it to do. It is still a learning experience with the new technology. One cool thing with scanning is that I don't have to tell it to rotate - it does it automatically! Boy was I surprised when this happened. Paper tray is enclosed - keeps paper flat and keeps dust out of printer. Haven't used fax yet.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Decent enough for me to be on my third one

    Posted
    EdHsv

    As a printer, it is pretty good. Setup was easy, lots of configuration options, ink usage no worse than any other printer (plus you can find cheap replacement cartridges). Two side printing works well. As a scanner, it is excellent - reasonable fast and the software is very, very good. I share it on my local network with another computer, without significant problems. Sometimes I have to go into Windows Service manager to restart the Spooler, but that isn't the printer's problem. Can be noisy, but there is a Quiet mode which you can set and works for my purposes without any perceptible negative effect. Main quirk and complaint is that, too often, it will go into a "Please wait ..." phase where it does some sort of internal maintenance, and thus is unusable for several minutes. Very inconvenient, but it eventually comes back and is okay. As mentioned, I am on my third one. The first two failed with Error B200, basically means the printer is dead. I buy these things expecting them to last about a year, and use the Geek Squad replacement to get a new one. If/when this one goes, I will get another if they are still available. So, let your conscience be your guide

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    A sturdy little machine

    Posted
    Puzzled
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I am in the process of relocating to another state and as we began processing a home purchase we found we needed printing capability. Our larger printer is in a POD in our shipment so we selected this one by price (it's inexpensive). This unit has been used for printing, copying and scanning documents to forward as email attachments. It has performed well but does tend to use ink cartridges fairly quickly which is why I deducted one star on my rating of the printer. The print, copy and scan quality have been fine and I have no complaints. I have used nearly a ream of paper and have used two sets (one black & one multi-color cartridge) of cartridges and have a third set on hand for when the second set runs dry (nearly there). I may be able to just finish the current ream with the two sets. Should I end up in a similar situation in the future, I would buy the same unit again.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Very good Printer

    Posted
    PickyPhotographer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This is a good printer. It is fast and quiet. I have had several other printers and they were very noisy and paper feeder did not work and paper would get clogged. The only reason I did not give this a 5 is because it sometimes takes a while to get started. After it does it little song and dance to startup it works flawlessly. I usually end up printing late, late at night and having a silent printer is a big plus. My old one went clackety clack waking everyone up. My old one had a cable, so to print I had to open our cabinet and run the cable to my hub and then print. This one is wireless, so I just turn it on and print. Nice. It is fast too! It has a huge paper tray so I do not have to keep stopping to refill it. I have to make copies of various documents every now and then and with this sheet feeder it makes it a snap. The price was very good too. Did I mention that it was quiet, and fast? The other negative for this printer is that it has no flash memory card slots. You can print straight from your smart phone wirelessly and from your computer so that should be OK tradeoff. If you can live without the flash memory slots then this will be OK for you.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice AIO Unit for Home Office

    Posted
    Shiprat
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    After replacing an older Canon AIO unit with the MX922, we are mostly pleased with this new addition to our home office. The set-up was a snap and getting this unit configured on our home network couldn't have been easier. Printing wirelessly from our iPad, iphones, and laptops has been a really nice upgrade over our older method of emailing ourselves so that we could print from the one desktop that was wired to the old printer. The print quality of photos and documents is fine for any home applications. Scanning documents is quick and simple either from the unit or from the computer-based software. The fax utility is simple to use and works quickly. We're still on the initial ink tanks that came with the unit so I cannot really comment on the cost of prints yet. My only complaint is that the unit does take what seems to be a long time to generate a print or copy after it has been sitting idly for a period of time. I had to wait nearly two minutes for it to make a copy of an invoice the other day. However, in a session during which I am working and printing a few pages with only minutes in between prints, it is plenty fast. Overall, I'm happy with the purchase and with the fact the the unit has a slightly smaller footprint than our older unit.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Initial Review

    Posted
    camdude
    • My Best Buy® Elite Member

    I just hooked up this printer and after and hour or so of playing around, here are my initial thoughts. Hook up went very easy, setting up wireless a cinch. My only issue was which printer to install on my Mac, the computer found it printer with no problems, but I had to choose between AirPrint and that bonjour. AirPrint is for your basic printing, the bonjour gives you more control and selections. for paper selections, color management....etc. I did however have a hard time finding the scanner software. You have to install the correct version as I could not initially find it because I selected the more advanced printer style. I purchased this printer for photo printing as my epson workforce didn't do a great job, but is a great office/home printer, just not the greatest for photos. I still have to play with settings and stuff to get my photo prints to look like what I have on screen, but the photo quality is far better and I am using matching canon photo plus glossy paper. so far after about an hour I am very pleased. The cartridges are pretty small so it will be interesting to see how long they last. It mite be wise to look at getting a continuous ink system for any printer, after the initial purchase of the system, you just need to buy the ink with is far cheaper than the cartridges.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Extremely good value, feature rich

    Posted
    slimjim
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This is my second wireless MFP from Canon. My previous one was an MP830 that died after a few years. I bought another canon because, apart from the functions that I need and like (ADF, Duplex scanning), the software was very easy and intuitive to use for scanning, unlike HP software. However, the software that ships with the MX922 is very bare bones on the face of it and you need to pre-configure what are essentially shortcuts to do ADF or duplex, or platter scanning. You assign these configs to each icon in what looks like a rectangular dock of icons and you have to remember which defaults you assigned to each icon. Unless you want to go into the set up screen of each to remind yourself. for this reason I', docking one star. One you do select the correct icon, scanning is relativity fast and painless so it does work well. Print quality is pretty much the same as any inkjet out there. Photo paper will get you the best results obviously. So, because scanning is so important to me, I differentiate based on the scanning software included with the MFP. I did try an Epson but returned it after a day because the wireless set up did not work.

    I would recommend this to a friend