Customer Ratings & Reviews

Bought in ‘22 and have used it for less than 600 pages of printing over that time. We just needed something for the occasional printout or photo. Has now become inoperable due to ongoing paper jams. After clearing, cleaning, and troubleshooting, it still jams up. Main cause looks to be a piece of foam towards the front after the color cartridges that has come loose and will not stay nor will it clear the paper. Disappointing considering how little we used it. It also drained through color cartridges when printing photos or color pictures and won’t let you proceed without all cartridges having the minimum level of ink, even if black and white text. This caused us to purchase a couple of packs of ink to keep on hand which now we won’t be able to use nor return. This was our first Cannon printer coming from HP and won’t be purchasing from this brand again. Our last HP lasted over 10 years.

This printer prints clear and great quality on paper and card stock. It does great with color and black and white. Only downside is it doesn't hold a lot of paper at once so if your printing a big project you have to keep refilling the tray. Otherwise I have no complaints about this printer.

Had a difficult time setting up and needed to call Geek Squad Elk Grove to the Rescue!!! There are not enough GLOWING ADJECTIVES to describe the service and care received from Russel and Kenji!! From start to finish, an excellent experience. Printer is Perfect, but also the service from Russel and Kenji!

When I recd my printer, I took it out of the box, and noted that it was really quick to hook up. I was happy I was able to connect printer to my wireless router with ease. Love that I don't have to use a printer cable connected to my laptop. This All in One printer copies, prints, faxes, and scans effortlessly once it's set up. Would definitely recommend this printer for a small home or business office!

I had a Canon printer that lasted 12 years. This was great choice, easy to use and love that it is smaller than my old one.

Very happy with the Cannon TR8620a printer. Only issue is placing documents on the platen of the scanner. The platen edges are very thin making it difficult for proper document alignment. I would have given 5 stars if it was not for this issue.

Works great, pictures look awesome. Very easy to use and the display is excellent.

Great in home printer, print quality is nice ink storage is nice, fairly user friendly with connection from an app.

It was very difficult to keep the printer online. If it turns off or is turned off, it will not automatically be online again and thus not available for printing. I had to change the settings to never allow it to turn off or go to sleep. Even then, if not used for over a week, it loses its connection and you have to reconnect to the network. Frustrating. When it does work, however, it works great.

a very good basic printer. easy to use. and small enough to place just about anywhere

If you're just printing or scanning one page, this printer works fine. The top feeder jams all the time, so it is not great for multiple pages. I do like the fact that the company has a tech-support phone line, so you can get someone knowledgeable to work through many issues with you.

This is the printer that fit my needs. It was easy to set up and compact for the space that I have.

I love this printer! It was easy to set up and prints quickly. Plus, it looks nice in my home office. Everything I have printed is of very good quality.

It's an adequate all-in-one. My first impression was the build quality, compared to HP's I had previously owned, is a little flimsy and cheap. But the performance, so far, has been superior to those units, especially the print quality. The software is minimalistic but functional. Overall I would say it is a good unit for the money and I would recommend it.

Easy to use, smart printer. Good price for this smart and easy to use printer

easy to use and set up. Happy with quality and price

It's perfect for our needs, easy to set up and compact enough for our printer shelf

Perfect printer. Fits perfectly in my home office. easy to use, easy to travel with.

Very pleased with the functionality of the product and ease of use

This printer prints beautifully. The only cons we would note are not about print quality, but convenience due to a manual output tray. Also, when scanning, we had difficulties placing the document on the scan plate, so it would copy correctly. Facing the front, the placement is the opposite of our previous printer. Instructions not very clear.