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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 537 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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82%would recommend to a friend

Customers are saying

Customers value the Pixma TS6420's high-quality prints and ease of use, frequently praising its compact size and wireless capabilities. Many appreciate its affordability and quiet operation, along with the straightforward setup process. However, some users express concerns about the sturdiness of the paper tray and find the instructions less than helpful. Overall, the printer receives positive feedback for its performance and convenience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 537 reviews
  • Pros mentioned:
    Ease of use, Print quality, Wireless

    Rated 5 out of 5 stars

    Great upgrade….

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost didn’t purchase this item based upon all the negative reviews. I’m glad I bought it. Easy set up. Found my wifi connection right away. All devices located the printer and printed. Clear prints and copies. Works with Alexa. A great upgrade that allows me to print wirelessly and with AirPrint. Printer does not come with a printer cable but I was able to use my old canons cord to connect to the computer via usb. I got it on sale. If it’s on sale it’s worth the price!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Sleek, easy to set up, quick printing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a professional digital media creator (photography, video, graphic design, etc.) and run my own business out of my home. I have to print and scan a lot… contracts, invoices and whatnot. I also enjoy having a printer that I can make decent home prints with for around the house. My wife also uses my home office and needs a reliable printer. I had a Canon MG5420 and it worked wonderfully through8 long years of very usage. While I was sad to see old faithful finally kicking the bucket I am very happy to have moved onto the TS6420. I have a late 2014 Mac Mini with a 1tb Samsung Evo SSD desktop and a Netgear Nighthawk AC1900 router… the Canon fits right into the network with the blink cameras, the PS4 and our wireless devices. I love the size of TS6 vs. MG5 as well as the huge increase is printing speed. Wireless and physical set up were very easy and quick. Even if you’re not a Canon printer owner now I would suggest you try one! They seem to hold well to abuse, are very low maintenance and make beautiful prints.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My printer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer really helps me with all the documents that I need to print..I don’t need to go out and look for a place where I can print..highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Excellent printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Great quality product. Love the wireless capabilities

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice printer seems very well-made super easy set up an operation and lightning quick printing

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 3 out of 5 stars

    Canon1

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't get the Printer to work with my phone that's why I bought it ..I could get some prints off of working with it.. sorry I had to return it..I took a picture of a print from the Canon printer..

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Sent me an open box item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it was an “open box” because the cord was unwound, some styrofoam missing, re-taped, and box was opened and re-taped. Also box with cord and ink was opened, not closed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Basic printer for starters!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not user friendly. Most of the time the printer cannot be seen by the computer or iPhone. So I have to do mostly manual. I guess you can’t expect too much on this printer as it’s mostly basic printing only. You get what you pay for.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Uses an unbelievable amount of ink. BUYER BEWARE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant believe how much ink this printer uses. And the cartridges are very expensive. I will use up my existing supply of cartridges and find a different printer. Even with a modest amount of printing, I figure I will have to spend well over $100 per month on ink with this printer. Wish I had done more homework. Attached picture shows supply levels after maybe 25 black and white pages printed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Smudging

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everytime i print it keeps smudging even on a inkjet paper or regular paper.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Letha

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible i had to take back ink wws broke bad customer service

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great Home Printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer! It’s so easy to use for air printing from iPhones, iPads ect. It prints very fast and the quality is excellent. Scanning is excellent quality as well. Easy to make copies. One of the best quality for the price out there and I used to have an HP that recently stopped working and purchased this. I’m completely happy and would say this works just as well as the HP I used to have.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 5 out of 5 stars

    Effortless Connectivity and Impressive Performance

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Canon Wireless Printer is a game-changer for my home office. It offers seamless connectivity and effortless printing from my devices. The print speed is impressive, and the wireless setup makes it incredibly convenient to use. It’s a reliable and efficient printer that meets all my printing needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Solid printer for the price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple printer, it was hard to connect to my wifi since it couldn't locate it. Opted to just connect it directly to my PC, prints and scans well.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 4 out of 5 stars

    Unbeatable Deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it a four. I wish there was a 4.5 option. The printer is great. It's sleek and the size is compact and convenient. I ran into some difficulty setting up the wireless component and I'm still figuring it out. However, on the bright side I can attach the USB cable and use that option. The price is incredible. It was out of stock and I was notified when available. Overall, I'm satisfied with my purchase and highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Size

    Rated 5 out of 5 stars

    My Canon TS6420 Printer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a little research and purchased the Canon Pixma TS6420 to replace my failing HP. It's size worked great in not taking away any work space. It was easy to setup and the instructions were very clear. I am extremely happy with the performance and the price was great. It was a very good choice compared to other printers in this price range or even more. Quality and speed are great. Had it shipped to my doorstep and it arrived on time and undamaged.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality, Wireless

    Rated 4 out of 5 stars

    Reliable and easy to set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaces an earlier Canon printer model that was used constantly in a home office. The ink is not easy to find yet, but should be readily available as more of this printer model is sold. It was easy to set up, works well on the wireless network, and produces quick and crisp prints

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Paper tray

    Rated 4 out of 5 stars

    Good personal printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Canon is a good printer, just wish it would print 3 x 5 cardstock. Only 4 x 6 and larger. I'll make it work. It seems like a well made printer. Easy to instal paper and ink. It was not easy to instal and had to contact Geek Squad to assist. Then it would not connect to my Chromebook and had to contact Canon. Now both are connected and working well.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Paper tray

    Rated 4 out of 5 stars

    Flimsy tray

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer, but the paper try seems flimsy. One has to be very careful and delicate not to jam it. The printer also is very slow.... This is not for someone in a hurry. I do like the size.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Canon series

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Gives quality printing and easy to follow in using and replacing inks.

    I would recommend this to a friend
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