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Customer Ratings & Reviews

Your price for this item is $179.99

Customer reviews

Rating 4.3 out of 5 stars with 554 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers appreciate the PIXMA TS8320's excellent print quality and ease of use, finding it straightforward to set up and operate. Many also highlight its compact size and sleek design. However, some users experienced issues with the paper tray and occasional reliability problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 138 reviews
  • Pros mentioned:
    Print quality, Setup
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Good Printer, But There's a Catch

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I really like this Canon printer. Right out of the box, you can tell it's well made. I felt well guided through the setup process when I followed the setup link and watched the setup video on Canon's website. However, even with the setup video, it took me about 30 minutes to set this this up from opening the box to printing page one. There is a ton of plastic protectors to remove, a Canon utility to download, ink cartridges to insert, and an alignment that needs to run. Once functional, this thing is like most modern home-office printers. It connects to your devices wirelessly, it prints, and it scans. But there are a couple things that make this unique and a little bit nicer experience, especially for photo printing. There is an SD card slot on the front of this printer that allows you to print photos straight from your camera without going to your computer first. Love that feature. The additional ink cartridges/ colors create really nice photo prints, especially on photo paper. The touch screen makes it easy to select what you want the printer to do, change settings, etc. I also really like the fact that this printer can do two-sided printing all on its own. It is a bit slow, but it's far easier than taking each sheet and flipping it manually. I'm down for easier ways to save on paper! But, what's the catch? The additional ink cartridges are a huge plus for range of colors this thing can print, but that comes with a hefty ink bill. There are six ink cartridges in this printer and if you buy them directly from Canon, you're talking $10.99 per regular cartridge, and $15.99 per large blank cartridge. For me, I don't print enough for ink costs to be a constant and pressing concern, but if you do, be mindful you're going to spend a bit for those really nice prints.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Wireless Photo Printing for the Win!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bottom Line Upfront: The Canon PIXMA TS8320 is an affordable, wireless, feature packed inkjet printer that excels at photo printing. There is room for improvement, particularly in its “plasticky” design and scanning capabilities. Be aware that you will need to purchase 6 separate ink refill cartridges as they begin to go through their life cycle. ===================================================================================== Detailed Thoughts and Observations: ===================================================================================== Design/Physical Appearance: This Canon PIXMATS8320 lends a new level of productivity to my home office and nicely compliments my Canon Multifunction Color Laser printer. The Pixma is sleek, relatively compact, and sports a decent sized color touch LCD screen for control. There is even an SD Card reader slot built into the lower front facing lower panel for added convenience. Unfortunately, some of the PIXMA TS8320's design decisions present some minor draw backs that bring it down a little in my opinion. - The scanner lid is feather light, and exhibits relatively large amounts of “flex”. It seems durable enough not to snap, however it also comes across as a little on the flimsy side. Interestingly, it does have an interesting texture on the upper surface that helps hide scratches, smudges and fingerprints very well. (more on that below) - I worry the plastic support joints that hold the scanner lid onto the body of the printer may not hold up to prolonged, heavy, or sustained use over time. - The shiny gloss plastic on the main body look great – when new – however, I tend to dust and wipe my equipment to keep it clean on a regular basis. As a result of this, the shiny gloss plastic body panels are beginning to show light swirl marks in the surface. This is purely cosmetic; however, it makes me wonder why they didn't just make the whole body out of something like the scanner lid (see above) - which would have also help to reduce the fingerprints and dust I was wiping off in the first place. - I’m not entirely sure why the paper loading tray had to be designed to “stick out” the way it does. I’m certain there is/are engineering reasons for why it is the way it now; however, I feel that the paper trays current design makes it look like it has a “buck tooth” jutting out an otherwise compact, professional looking design. - This should not come as a surprise ... but the Pixma TS8320 is comprised out of a fairly large amount of plastic - within plastic - within even more plastic panels and trays ... and of course we can't forget the plastic doors that have more plastic things inside them as well. This is not a negative observation per say, since this design seems to contribute to the overall compactness and professional design of the unit. It is still something to be aware of though, particularly if you don't want to remove a plastic tray, only to pop out another tray cover that feeds into another plastic bay… just to refill the paper for example … while simultaneously not trying to have the CD printing tray or front facing plastic panel get in your way. Functionality/Performance: Setting the printer up was very easy with the included instructions, and the Canon PRINT App works well enough to configure, monitor, and sync the Pixma TS8320 all by itself. That in itself is say A LOT. So many of the “Apps” out there work right some of the time, and usually cut out some of the features of whatever product your trying to control/access. I was pleasantly surprised to have been able to manage and install all of my desired network and local print settings through the Canon PRINT App itself – wirelessly – without having to touch the built in LCD screen. I printed a fair amount of text only, mixed media style documents over the past few weeks and the Pixma TS8320 handled them well enough. The black and white text documents did not match the accuracy and clarity of my Canon Laser Printer, but were still above average and very readable. Color mixed media came out better, and I even printed some photos on the included photo paper that canon was nice enough to include as a sample. The photos were far and away they strong suite of this printer. No, its not professional photo lab prints, but it really good for at home, and honestly should be more than enough for the majority of users printing photos for everyday use. I plan on going out and getting some more photo paper myself for that reason. One of the most disappointing things I can across while using the Pixma came after I scanned some photos to send as email attachments to friends and family. The photos I scanned were mostly dark, and had heavy amount of low light and shadows in them, so realistically that may have been more detail than the Pixma’s imaging sensor can handle at this price point. That being said, I did try a few non-photo documents with bright colors and they came out exactly as expected. I was a little concerned with having to purchase 6 individual ink cartridges, however I noted that there are actually 2 types of “black” ink – one of which is pigment based; which should help lengthen the amount of time that the colors and other cartridges last. Some may see it a pro … others a con - The LCD system control menus are responsive, easy to understand, easy to navigate, and get things done. - The Canon PRINT App works as intended ... enough said - Text only documents were not the “best” quality – but still very good - Photos printed on “photo paper” were the Pixma’s ace in the hole - The scanner performance was subpar in my scans of colored images and documents - Start saving for 6 individual ink cartridges…the time will come when you need them eventually ===================================================================================== In Summary: ===================================================================================== Honestly, the Pro's far outweigh the Con's and if you’re looking for photo-centric inkjet printer…this is THE one to get. The only criticism I can honestly say affect my rating for the Pixma TS8320 were centered around plastic heavy/shiny panels used on the body of the printer and the sub par scanner design and my dark photo performance experience. If you need top notch scanner performance, or use the scanner feature a lot - then, and only then - would I say maybe look at some other models in this price range. Otherwise, you can’t go wrong with this printer. This is a solid 4 out 5 stars in my book.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great Printer

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Canon Pixma TS8320 is a nice printer with many features! The setup could have been easier but I found excitement in the setup because this is where you'll understand the printer. The printer has many different jobs it can do but the coolest is the printable nail stickers, however I was really disappointed when I found that no sample paper was given to print these nails in which I probably won't buy any just on the simple fact I don't know how they work and would have liked to try them first. This printer can accommodate almost every paper size and it includes a cassette tray that hides your paper. The other cool thing is the rear tray is for photo paper so you know your not mixing up your paper types. Quality of prints are amazing! I printed off reports, powerpoints, and photos! Every job ran smooth and the colors pop more with Canon than what most other printers can do. I fully recommend this printer!!

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Size
    Cons mentioned:
    Paper tray

    Rated 4 out of 5 stars

    Simple to setup and compact

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup instructions were easy to follow. This all-in-one was about a 1/3rd the size of the old HP. Printing directly from a smart phone is very easy. The only complaint is the plastic parts keep getting thinner and therefore more flimsy so you need to be gentle with opening the paper trays. Photo printing was very fast compared to the 5 yr old HP this replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Canon Printer better than any HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Canon years back and loved it. I had then gotten an HP printer which was junk from the beginning. The HP finally paper jammed beyond the point of being able to use it. I desperately needed a printer that day to help my grandson with his homework...no school here in Illinois. I knew I wanted a Canon again. I actually would have upgraded over this model, but this was in stock and I needed it that day. No time to get a better one shipped in. It does perform well and certainly worth the price. Clear printing, scans well and certainly easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 4 out of 5 stars

    Canon pixma

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely like the quality of glossy photo prints i have made so far... easy access to and use of pull up digital control screen. Wireless only. Was used to being able to plug into ethernet with other canon pixma printers, but so far no issues. Easy to set up. Lid for scanner is kinda of flimsy. Disconnects from body easily. Can feed paper from front or rear, but seems 4x6 photo paper only prints from rear.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Paper tray

    Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit feels a little flimsy. Set up was easy and easy to use until you run out of paper and no one explains the difference in the paper trays. Found out through watching a YouTube the small top tray is the paper tray and the bottom tray holding the paper is the paper feed. Once got that figured out everything has been good. It was a good price for what it is.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Print quality

    Rated 4 out of 5 stars

    Good Printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent printer, good clear type, color prints look close to original colors though depth of colors seems to depend on the type of paper used. Output tray extends and retracts which adds another mechanism that might cause problems in the future and is really an unnecessary complication. Nice design using solid materials.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Good inkjet printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is very nice so far (after a few weeks). Set up was easy with three different PCs and print quality is great so far. I have not printed any photos nor used any other features. Closing the front after turned off feels a little weird but other than that is very good. I won't print enough to have issues with the cost of ink.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Quick and easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Printer is quiet. Good quality printing.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    tonTV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in the market for an affordable all-in-one (print, copy, scan) machine equipped with built-in wireless connectivity, and smart home device compatibility. This printer has a sleek, compact, and modern design with clean lines that fits in with any decor. The color touch-screen control panel is user-friendly and easy to read. One awesome and convenient feature I really like is the built-in SD Memory Card Reader (the slot is conveniently located on the front of the machine). It enables you to insert the SD card from your camera and direct print your pictures without having to be connected to a PC. Some of the other features I like and find useful are the dedicated disc slot for CD/DVD disc printing, Smart Assistant voice command printing compatible (Alexa, Google Assistant), duplexer for double-sided printing, and how multiple devices can be connected at the same time (up to 5). It does not have an automatic document feeder (which was a bit of a disappointment by the way). But, all in all, I still find it to be a great all-in-one machine for family and home use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Great inexpensive printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set/up. Prints quickly and good quality. Haven’t tried photos yet, but expect Canon to excel. Only thing I don’t like is the printer shuts off automatically. Our last one stayed on, which is nice if trying to print over the network from a distance. Apple Iprint works.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 4 out of 5 stars

    reliable ,fairly easy to use., nice design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    reliable ,fairly easy to use., nice design. if you wish to retract tray the grabs your paper once it is printed, so that for example you can add paper to the tray below, it can take time. But all in all, this is a very nice printer to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    So far, so good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is easy to use, produces high quality output, and is a pretty good value. The only problem I've had is that duplex printing is a bit slow. The real question is: would I buy it again. The answer is yes.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Really Good Printer with mediocre manual.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually this is a very nice printer. I got it to print photographs, which it does great. Very nice colors, works well with Apple Photo, Photoshop, and Lightroom for printing photos. Great colors, rich deep blacks, and good detail. Just hope you don't have to use the manual. Canon would be smart to work with some graphic design folks to better mark trays, lids, and paper adjusters. Then please have at least a mediocre native English major write the manual. Lets just say, its the anti-Apple intuitive at times. That being said, linking to my home wireless network was so much better than a previous generation Canon - both reliability and instruction walk-through to connect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    third time with a Pixma printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a printer for my vacation home, and I have had 2 other Pixma printers and they are always great, easy to use, quality prints. I have only used it maybe 3 times so far (LOL) but so far so good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic home printer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer works well as advertised and delivers the basic functions for home printing. It is relatively easy to set up and can be connected with multiple computers, tablets and cell phones via home wireless network or bluetooth. The one star that I deducted is for the occasional drop of devices - in other words, sometimes the connected computers or other devices will report that the printer cannot be found even though all proper procedures have been followed. In those cases, one has to restart the printer and resend the printer work to the printer again. While not a deal breaker, this can get annoying as it happens once in a while.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Might be a good machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My biggest issue with this all in one printer is getting all the the features connected and working. The features I have gotten to work seem to work very well. My main problem is getting it to print from my computer as I'm having trouble finding a driver that will download for it. I think if and when I get everything working it will good but I might have to pay someone to come and connect it for me. When it finally works I'll be able to print from my smartphone also. Ink seems to go pretty fast but you can get extended ink cartridges for it. To print pictures you must pay for an extra service so check this before buying a all in one printer with this feature.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good photos, expensive ink.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good color photo printing. I didn't have any issues connecting to it my computers or phones. It's a little quirky in that the operating panel has to be open (up position) to operate. It has a motor to drive the paper output tray to the open position but won't open the operating panel. If the panel isn't open you get an error message telling you to open it. Come one Canon, if you can open the output tray you might as well open the operating panel too. The ink is expensive so I use another laser printer for text and everyday printing and this for photos or color output if I need it.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Size

    Rated 4 out of 5 stars

    Nice printer for home office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact printer that have the functions of printing, scanning and copying. A bit loud at times but very nice home printer. Wish the red printer was in stock.

    I would recommend this to a friend