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Canon - VIXIA HF R800 HD Flash Memory Camcorder - Black-Angle_Standard

Customer rating

Rating 4.5 out of 5 stars with 680 reviews

94%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 680 Reviews
  • Rating: 2 out of 5 stars

    Serious problems I had using the VIXIA HF R800

    Posted
    kokoallball
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought my VIXIA HF R800 camera to use on a vacation trip to Arizona. I had two serious problems with the VIXIA. I was mostly outdoor using the VIXIA on bright sunny days and I was frustrated because in bright sun about the only thing I could see on the touch-screen was glare or a reflection of myself and what was behind me. When the sun was low in the sky and behind me or to the side, it was often impossible to see what I was recording. I found myself filming blind and having to guess or estimate what I was shooting. This problem made it very difficult or impossible to zoom in close to something or someone for a close-up or when I was trying to follow something that was moving. If I cupped my hand over the touch screen or held my hat above it to block out the sun it would sometimes help. But more often than not it would not help much. This glare and reflection was a problem not only when recording but also during playback. I had to get out of the sun into my car to view the takes I had made. When I hiked away from my car, which was often, I had no way of reviewing my takes. The only remedy I found for this problem was to get under the shade of a tree or structure. This allowed me to see what was on the screen. If I wanted to take a shoot from a specific point and there was no shade I had to shoot blind or find a spot close by where I could be under a shadow. Another problem I had with the VIXIA was the record/stop button. It must be pushed once to start the recording and again to stop recording. Because of the location of this button I found it awkward to hold the camera while recording and keeping my fingers near the button ready to stop the camera. Moving my fingers and pressing the button caused jigging and movement at the end of each recording. I tried pressing the record/stop button slowly and gently to reduce the jigging and movement at the end of each take. This led to failing to turn of the recording and the VIXIA kept on shooting. When this happened and I started to take what I thought was another separate shot by pressing the record/stop button to start recording I was in fact shutting down the camera. This made me miss shots and caused the camera to use up its battery unnecessarily between attempted shots. This was not a problem when I was shooting indoors or outdoors out of the bright sun. I could see a small red dot when the VIXIA was filming. But outdoors because of reflection and glare (the problem I described above) it was sometimes difficult to see the red dot and realize that the camera was still filming. I would have preferred a button you pushed to start and a released to shut of the filming. When continuous hands off takes were needed a lock button could have been provided. VIXIA’s effort to combine these functions in the record/stop button was not to my liking. The VIXIA comes with a small abbreviated manual in three languages that gives you little info on how it works. It is more of a startup guide. You can get additional information by using the touch screen (if you can see it) and moving through menus which gives you additional bits of information. If you want a comprehensive manual you must access it on line. I found myself wanting information about settings and how they would have affected an image (and of course if there was a way that I could reduce the touch screen glare.) This information was not in the manual that came with the VIXIA or on the menus I could find. Frustratingly I was in an area of Arizona where I could not access the internet. If you do not have a smart phone, or need to go to areas in the US (or outside) where there is no access to the Internet or links for smart phones you should consider downloading and printing a copy of the full manual.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Exceeded My Expectations

    Posted
    MaddMaxx
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This was the first camcorder I have purchased in over 20 years, and my how the technology has advanced. I wanted to be able to take videos of my sons lacrosse games and I must say the quality of the footage at 60p is amazing, even at indoor facilities with dimmer lighting. Initial setup was fairly easy. (battery does take about 7 hours for the initial charge) I went with the R800 over the other 2 models with internal storage and just got a 64gb memory card instead. I like to transfer my videos the same day I shoot them so I can keep them organized on my external storage drive. I also read a lot of reviews on the wifi features of the more expensive versions and decided it wasn't worth spending the extra dollars on. I keep a JOBY - GorillaPod™ 325 Tripod attached to it if I need to set it down, and also to help keep it steady in my shaky hand. Overall I am very pleased with this camcorder features, ease of use, and quality of videos. When I found it on sale for $169 at Best Buy, I was even happier :)

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great camera for genera use

    Posted
    Dick
    • Verified PurchaserVerified Purchase

    This is an improvement to the earlier version of the same camera. It has a much, much larger battery - almost 3 hours of available use. The various settings, though different, are well suited for typical uses. Most importantly to me is that it has an external microphone input which I often use. Saying that, the internal microphone does an amazing job as I found out when recording a vocal recital. I use the camera on a weekly basis to record a church service which is then posted on-line. The microphone input is used to connect the camera to the sound mixer and it works well. The other functions are equally as good and the still picture capability is also very useful. There is no doubt that to really take advantage of the camera's features one needs to spend time with the instructions, various menus and other available supports. One negative is that when using the camera connected to the charger, a hum exists. This was also the case with the previous version. However, since the newer battery is so large, I simply record with it. I have recommended it to others.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good, but not great

    Posted
    Speedster
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The video quality is good as long as there's enough lighting, but isn't as good in dim/low lighting. It would be nice if this camcorder had a light that you could turn on in low lighting situations. The battery lasts much longer than my digital camera's batteries, which is a big plus (I recorded for over 90 minutes and still had power left in the battery). For me, the biggest con is that when recording for long periods of time, the video is broken up into separate files roughly every 16 minutes, causing you to have to use video editing software to splice the separate files together to form one video file. I have good video editing software and can easily do that, but for others that might be a big inconvenience. But because it was on sale for an insanely low price, I decided to put up with the inconvenience and didn't bother returning it or exchanging it for something better.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Good quality but buyer beware

    Posted
    ikev1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I bought this camera to record my grandfathers funeral so i can put it up on the internet for those that couldnt make it. So the camera was recording non-stop in high quality HD at 60fps for about and 1 hour and 30 minutes, and when i went home to up load the video it was divided into 30 different clips. You can watch the whole video with no skips through the camera but if you upload it, it would be divided into different clips. I was very upset with that because even combining them back together made the video skip. Good thing i knew how to work around it and have the equipment to just connect the camera to my pc and screen record it. But still it was a hassle, so i returned the unit back and got something better that does not divide the video.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Camcorder worked, battery pack was defective

    Posted
    SusieCute
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The camcorder recorded excellently. Pretty easy to use and figure out the buttons and such. I need it to film family gatherings, especially over the holidays, so I bought it on sale over Black Friday. It was supposed to just stand on my tri-pod and film. When I charged the battery pack, it would not charge. Left it for an hour, then two and so on. Left it for days to charge, and the battery pack would not charge. The camcorder did film, so the item itself was not defective and when I looked at the hours footage, it all came out beautifully. But, the camcorder filmed plugged into the wall outlet. I had to really find spots where I could find a wall outlet to get my shots and I could not film all over the house as I wanted to. So, I had to exchange for a different one. I am sure that the battery pack was defective, but I decided to try another brand anyway.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome and great video cam

    Posted
    SouthernProud
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This video camera is awesome and I absolutely love this item!! It has very clear video and the zoom on this camera is unbelievable. I have used it several times and have had no issues. It is very wonderful and I would highly recommend it to anyone. I also purchased the additional service plan for 3 years which is always a good suggestion on electronic items as you never know what might happen in the future. It does come with the 1 year manufacturers warranty but it never hurts to have extra protection Overall it is an excellent camera and I have been wanting this one for over a year now but finally decided to get it and can say I am truly satisfied with its functions. I also purchased SanDisk - Extreme PLUS 64GB SDXC UHS-I Memory Card for recordings. Be sure to check out the great deals on the memory cards while there.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Camera is just OK, software is a nightmare

    Posted
    msh305
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this camera to replace a HD Panasonic that had a faulty auto-focus. The camera is very lightweght and works like any other video camera. I didn't like the manual lens cover, I prefer the automatic kind but of course that costs more $$$. The camera operates fine, but I found the video screen lacking in brightness and color. My biggest complaint is when I went to download my videos to my computer, the software seemed to download my videos just fine but I couldn't get them to playback. After spending about an hour with the software download instructions, I finally gave up. Mind you, this is my third video camera (Sony, Panasonic) so I'm used to working with the software. I found this software totally unworkable. If you just want to playback on the video screen or maybe with an HDMI hookup to your TV, you may be OK buying this camera. But if you want to download and edit, forget it.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    nice video camera

    Posted
    qwertydirty
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this video camera because I have a Sony mirrorless camera that takes amazing photos - but overheats and cuts off after about 8 minutes of video. So I figured I needed a dedicated video camera for longer videos. I really like it, but have deducted a star because I wish the video quality was better. It isn't bad - it's just not as good as I wish it could be. I love that I could leave it plugged in and be able to record until I ran out of space. Otherwise, there is about 2 hours of video time on a full charge. It's very lightweight but sometimes if I try zooming in/out I will accidentally hit the start/stop record button, so be aware of that.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great camera for beginners/ children

    Posted
    Imnotaregularmom
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this camera for my 9 yr old son who wanted a video camera to make videos of him and his friends to load to his YouTube channel. He only has 17 followers (all family), and he thinks he is hot stuff. He has quickly developed a passion for videography and I wanted to buy him his own personal video camera that he can get creative with, and this camera is perfect for him! It is a great price for the quality and performance you receive with any Canon product. This camera would be great for anyone who is looking for an affordable, “simple”, yet quality, video camera.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great camera for the price

    Posted
    trimysmalls
    • My Best Buy® MemberMember

    There are so many options for cameras, so I was kinda worried about what I was gonna get. This camera is nice! Has a mic port, and works great with my tripod. Takes incredible pics and video in natural light. Very easy to use. Took me a LONG time to figure out how to get to the pics and vids on my computer. Need to connect by cable, then open the camera screen, then go into the pic or vid files, and then they show up on the computer. Easy to do now that I know how to do it. Only negative I've encountered so far would be really poor quality when it comes to lower light pics and video.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    A great, cheap camcorder, but not without flaws.

    Posted
    DCW1999
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is a great camcorder for anyone pursuing a hobby in filming and the like on a small scale. The video can be taken in a variety of qualities, and its durable and portable (I would know, it held up during a two week trip in Iceland). There are some problems with it, though. The camera function is poor in that the photo quality is bad, the video quality plummets with a negligible change in light, and the camera shutter (in mine at least) can get stuck, as it is manual, though this does not happen often. I would definitely recommend getting this camcorder to any beginners in filming, though.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    good but need work

    Posted
    videomAN
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I was seeking a camcorder that we could use to record and live stream our videos. while it can do many of the things, it can only do them one at a time. You will need to download the manual to use it. First you can not use the wifi and record at the same time. I wanted a camcorder which I could clean output hdmi, mic in , and record which it did. But the remote function is not available while doing this. Other camcorders have the mic in and HDMI out on the back. This has it on the side which blocks the lcd display. If you are looking for a camcorder with a lot of features this will meet your needs, but it is NOT user friendly, and the wifi is useless

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Light weight and easy to use

    Posted
    Danny
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased this camera to record parts of a competition my son was on. The camcorder is light weight and easy to use and takes great videos. However......when taking a videa you CAN'T pause and continue, like you can with your everyday smart phone. So I have an hour long video when it should be only like 10 minutes. I don't understand why you can't pause. And I was never told about this or I wouldn't have purchased it.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Specifications are wrong no night vision

    Posted
    Marie
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased this camera because it claims that it has night vision. The camera does not and in the Canon website it does not list night vision but the Best Buy site says it does. There is no infared light or application on the camera for night vision. I have returned the camera. It was a waste of my time. Best Buy needs to make sure their information is correct

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    good when it works

    Posted
    Kevlarzero
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    When comparing video to my z2 force camera it's less blurry and less choppy. It's capable of taking good long videos but preferably in good daylight. Unfortunately, I used it during a wedding and it occasionally malfunctioned. It stopped recording right when the vows were done and missed the pronouncement of marriage. Also some videos I made just didn't exist when I went to copy movies from the SD card. Some videos were also marked "?" So I had to restore those files. I had to return the camcorder because of the unreliability. However, I'm not sure if it is due to the camcorder or the micro SD card.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good, lightweight camcorder

    Posted
    GoofyRalph
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this camcorder because I needed one quickly and had lent my normal one to my brother-in-law. We used it to record our Christmas program at church and on a trip to Disney World. Loved it! The camera performed well and the resulting pictures were good. 2 drawbacks...neither of which prevent me from using the camera: 1. It took a very long time to charge initially. Once charged, not problems. 2. It will break up long recordings into separate recordings on the SD card. Just be prepared for it. Otherwise, a nice camcorder that I look forward to using for many years to come.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good camera

    Posted
    JimC
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The camera itself is easy to use and the quality of the recorded image is quite good. You record to an SD card (sold separately) and then you can burn the video to a DVD-R; however, you will need to buy some DVD editing software in order to burn a DVD that is viewable on a stand-alone DVD player. Without using that software your DVDs are only viewable on your PC. I paid about $70 for the software.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great camera for the beginner.

    Posted
    Janet
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This camera was bought for personal and to use at my job. the camera is a nice size and the battery appears to have a long life. The zoom lens is very functional, but could be quicker to use. While zooming it takes several seconds for the object being filmed to come into focus. The switch to turn on the recording mode is located at the right rear of the camera, It would be more user friendly if it was located on the middle left side of the camera so you could turn it on while viewing through the lens.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great beginner camera

    Posted
    Missy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased this camcorder to record my son and daughters sports activities and it is light and small to carry around. Down side is that when I removed the SDS card and tried to download to my computer I can't get them to upload. And then when I went back to the camera with the SDS card the videos were gone. It was probably my error but lost about 8 good matches of my sons wrestling tournament.

    I would recommend this to a friend