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Canon - VIXIA HF R800 HD Flash Memory Camcorder - Black-Angle_Standard

Customer rating

Rating 4.5 out of 5 stars with 681 reviews

94%
would recommend to a friend

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Cons

Customer ratings & reviews

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Page 1, showing1-9 of 9 Reviews
  • Rating: 2 out of 5 stars

    Serious problems I had using the VIXIA HF R800

    Posted
    kokoallball
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought my VIXIA HF R800 camera to use on a vacation trip to Arizona. I had two serious problems with the VIXIA. I was mostly outdoor using the VIXIA on bright sunny days and I was frustrated because in bright sun about the only thing I could see on the touch-screen was glare or a reflection of myself and what was behind me. When the sun was low in the sky and behind me or to the side, it was often impossible to see what I was recording. I found myself filming blind and having to guess or estimate what I was shooting. This problem made it very difficult or impossible to zoom in close to something or someone for a close-up or when I was trying to follow something that was moving. If I cupped my hand over the touch screen or held my hat above it to block out the sun it would sometimes help. But more often than not it would not help much. This glare and reflection was a problem not only when recording but also during playback. I had to get out of the sun into my car to view the takes I had made. When I hiked away from my car, which was often, I had no way of reviewing my takes. The only remedy I found for this problem was to get under the shade of a tree or structure. This allowed me to see what was on the screen. If I wanted to take a shoot from a specific point and there was no shade I had to shoot blind or find a spot close by where I could be under a shadow. Another problem I had with the VIXIA was the record/stop button. It must be pushed once to start the recording and again to stop recording. Because of the location of this button I found it awkward to hold the camera while recording and keeping my fingers near the button ready to stop the camera. Moving my fingers and pressing the button caused jigging and movement at the end of each recording. I tried pressing the record/stop button slowly and gently to reduce the jigging and movement at the end of each take. This led to failing to turn of the recording and the VIXIA kept on shooting. When this happened and I started to take what I thought was another separate shot by pressing the record/stop button to start recording I was in fact shutting down the camera. This made me miss shots and caused the camera to use up its battery unnecessarily between attempted shots. This was not a problem when I was shooting indoors or outdoors out of the bright sun. I could see a small red dot when the VIXIA was filming. But outdoors because of reflection and glare (the problem I described above) it was sometimes difficult to see the red dot and realize that the camera was still filming. I would have preferred a button you pushed to start and a released to shut of the filming. When continuous hands off takes were needed a lock button could have been provided. VIXIA’s effort to combine these functions in the record/stop button was not to my liking. The VIXIA comes with a small abbreviated manual in three languages that gives you little info on how it works. It is more of a startup guide. You can get additional information by using the touch screen (if you can see it) and moving through menus which gives you additional bits of information. If you want a comprehensive manual you must access it on line. I found myself wanting information about settings and how they would have affected an image (and of course if there was a way that I could reduce the touch screen glare.) This information was not in the manual that came with the VIXIA or on the menus I could find. Frustratingly I was in an area of Arizona where I could not access the internet. If you do not have a smart phone, or need to go to areas in the US (or outside) where there is no access to the Internet or links for smart phones you should consider downloading and printing a copy of the full manual.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Good quality but buyer beware

    Posted
    ikev1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I bought this camera to record my grandfathers funeral so i can put it up on the internet for those that couldnt make it. So the camera was recording non-stop in high quality HD at 60fps for about and 1 hour and 30 minutes, and when i went home to up load the video it was divided into 30 different clips. You can watch the whole video with no skips through the camera but if you upload it, it would be divided into different clips. I was very upset with that because even combining them back together made the video skip. Good thing i knew how to work around it and have the equipment to just connect the camera to my pc and screen record it. But still it was a hassle, so i returned the unit back and got something better that does not divide the video.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Camera is just OK, software is a nightmare

    Posted
    msh305
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this camera to replace a HD Panasonic that had a faulty auto-focus. The camera is very lightweght and works like any other video camera. I didn't like the manual lens cover, I prefer the automatic kind but of course that costs more $$$. The camera operates fine, but I found the video screen lacking in brightness and color. My biggest complaint is when I went to download my videos to my computer, the software seemed to download my videos just fine but I couldn't get them to playback. After spending about an hour with the software download instructions, I finally gave up. Mind you, this is my third video camera (Sony, Panasonic) so I'm used to working with the software. I found this software totally unworkable. If you just want to playback on the video screen or maybe with an HDMI hookup to your TV, you may be OK buying this camera. But if you want to download and edit, forget it.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Not as good as our previous Sony

    Posted
    PTCPilot
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased this to replace an old Sony HDR-CX130 that had broken. I returned it when I was able to see the zoom and picture quality. Neither were as good as the Sony so I returned it. Also, the battery sticks way out the back of the camera compared to the Sony and is very unwieldy. I have no complaints on the functioning of the camcorder, it just does not have as good of a picture or zoom as my old Sony camcorder.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Ok product

    Posted
    Alanesco
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Ended up taking it back camcorders like this just feel like they really have no use. Bought it for my daughter but she said it was ok because her phone does what this thing does.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    poor viewing

    Posted
    bartath
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    When the sun hits with screen you cant see anything. I had to buy a hood guard. Poor so poor to view. I will work with it but never again buy one;

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Just use your cell phone

    Posted
    Anonymous
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Not impressed. Yes it’s cheap, but my iPhone shoots better videos.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Convenient

    Posted
    Ernie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Took getting used to. Definitely aint worth the money i paid

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Hard to stabilize

    Posted
    Mario
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Overall fair. The stabilization takes time to focus.

    No, I would not recommend this to a friend