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Customer reviews

Rating 3.7 out of 5 stars with 65 reviews

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68%
would recommend
to a friend

Customers are saying

Customers are impressed with the Minio Pro CDC-628 Dash Cam's video quality and ease of use. Many also appreciate the inclusion of GPS and find the device to be a good value for its price. However, some users have experienced issues with the app and found the instructions inadequate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 65 reviews
  • Rated 4 out of 5 stars

    A nice looking dash cam

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice dash cam, quite handy.... even looks great in the car.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Who’s fault is it?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this dash cam because it was on sale. I drive Uber so this was a great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on the deal of the day for more than 60% off

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    App is great and clear to review it any time. I will recommend it to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement item.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a different dashcam. Unfortunately that one was s dud, so I picked this one up. So far so good. If you get it at a good price, it's worth it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two months after installation the Car and Driver MinioPro CDC628 Dash Cam began to have problems connecting to our phones (androids) and now it will not connect at all rendering it useless. Best Buy will not replace it and the manufacturer wants it returned for them to evaluate. They do not state whether they will replace, repair or do nothing. Shipping of course will be at my expense. I do not recommend this product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Dash Cam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it how it connect to WiFi and transfer everything to your phone

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Needs to be updated with firmware and app

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok getting this out of the package. No instructions, one would think slide it right or left... nope. Slide it to the back. Unfortunately like others I had to drill it out because no instructions. The app will not work on my lg v20. I got a support email in but this puppy is going back if bb will take it considering I wreck the package getting it out. To bad too, updated app and this would be perfect for $50

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dashcam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, great features and provides crystal clear footage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera works great no issues have been had in using this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dash Cam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I was looking for in a dash cam. Works great!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work and it is impossible to set up. Triple ARGGH!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 3 out of 5 stars

    Camera works, but packaging and setup not good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera seems to be working as it should and the pictures are sharp and clear. However, there were two big problems in setting it up. First - I couldn't get it out of the plastic container; so I took it to my BestBuy store and three of their strongest people including the head Geek couldn't get it out of the container. They finally just smashed the plastic container and the camera came out. Second - Back home I tried to follow the instructions to set it up, but could not find the "Bracket Socket" to insert the SD card. Finally I called the manufacturers tech support line. The support person helped me remove a "packing bracket" that was covering the "Bracket Socket". It took a large vise grip and a lot of strength to remove that bracket. Seems like Car and Driver could improve their packaging to be customer friendly and then explain that there is a "Packing Bracket" that also needs to be removed from the camera and put some lubrication on that bracket to allow it to come off without tools and a lot of effort.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    App, Instructions

    Rated 1 out of 5 stars

    Terrible instruction

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trying to get the camera out of the plastic case was a 2 hour waste of time. There were no instructions on how to get it out without breaking. I finally called the help line. Some guy named Willy said I’ll email a picture. You need a pin and a picture of how to break it free. No instructions came with this in the box. After getting it out the instructions for operating we’re very criptic. It was impossible to program it. I went to the ap and that wouldn’t work either. You can’t tell if it’s taking pics. I did one time see pics of my shoes but then couldn’t clear it. A total waste of 3 hours. I took it back and bought another product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Dash Cam

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Car and Driver dash cam is terrific. I didn't think I'd like it but I love it. It is easy to set up, easy to sync with your cell phone and its cool. Captures everything happening in front of you while driving. This will be a hit item this holiday!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Parking Mode does NOT sense motion

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When in parking mode it takes 1 frame each second and does not sense motion. . I’m still giving it 5 stars, as it is a good dash cam and perhaps some people might prefer this 1 frame each second regardless of motion when in parking mode. For me, this means when parked and there is no motion you have too many files to look through to find a file with motion. I could not get the downloaded software to work on my Android Version 5.1.1 Samsung Tablet either. I’ve owned and used several dash cameras. This one takes good pictures and you can rotate it easy in the vehicle, very nice if the action is at the side of the vehicle. I will be purchasing a camera that senses motion when in parking mode.

    No, I would not recommend this to a friend
  • Cons mentioned:
    App

    Rated 1 out of 5 stars

    Not working with iOS11.2

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this as a gift and it worked good until i updated my iPhone to iOS 11.2. Now i cant connect using the app to view video.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    So close, but a swing and a miss...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking for an affordable dashcam with GPS for a while. When this dashcam was listed as a Deal of the Day I thought I would take chance for $49. A common complaint relates to the packaging, and I will confirm this. It was not easy to get the dashcam out until I saw how it was actually attached. (Tip: The whole black piece doesn't come out...so pull from the base of the camera and it will detach from the black piece attached to the case.) I didn't have any problems with acquiring the android app or getting the camera up and running. Went for my first drive with it and then went to view the video. GPS was excellent feature. Video quality is average, similar to what you find in similar priced dashcams without GPS. Unfortunately in the upper left hand corner is a "Car and Driver" watermark. This watermark is not in the demonstration videos that Car and Driver has published, if it had been I wouldn't have ordered it. I could not figure out a way to remove the watermark. I reached out the Car and Driver customer support to see if there was a way to remove the watermark. Was curtlytold no. My impression was that the individual probably gets asked that question often because the response was short and without any compassion. End of story for me is without the watermark I would have absolutely kept the dashcam and been content. But since it cannot be removed, I will be returning the dashcam.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Cam, Bad App!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 cameras a couple month ago. The app work with iphone but not with my note 8. I call the CRS for help, but they can not do any thing. However I still keep those both Cams. Today I just find out that one of the SD card is not working, I call CRS for replacement, they told me that the SD card is warranty only 30 days after purchase ! This is bad , really unhappy and i can say that this cam is not reliable to use for my family.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Instructions

    Rated 1 out of 5 stars

    Worst Buy Ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useless Manual has not much Useful Information. Look and Feel is great but does a dodgy job. The Wifi connection to Android is so poorly designed and I believe was not tested properly. I had to link it with a few IPhones. Checked some sample videos on phone to make sure it was capturing everything and suddenly stopped doing everything. After returning from a 10 day Road Trip, I was appalled to see it captured nothing. I pulled out the SD card but no Video files were present. The IPhone app showed up some Pics that were captured with hand motion sensor. Totally useless. I wish I bought a trusted brand and not this Crap!!!!!

    No, I would not recommend this to a friend
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