Customer Ratings & Reviews

I bought this on accident it was on the wrong shelf, I thought it was only 99$ (i was purchasing many items xmas shopping) so i didnt realize till the next day it was the 399$ one in the wrong spot lol. it looks awesome but havnt tried it, going to return to expinsive for my liking

The setup for fairly easy and a great Christmas present for my son that likes astronomy.

Telescope mirrors came misaligned and loose. It took us a little while to even figure out why we couldn't see the sky in it. No idea how good of a product this is, but honestly for something this expensive you would think they would value quality control. We will try to reach out to the company for advise, but those mirrors should be good for life and come aligned.

I was so excited to see Jupiter and Saturn a little better than I can in the backyard. Basically, I saw the same thing in the telescope that I see with my naked eye. Obviously, I understand I am not going to see the Jupiter in textbooks, but...........I am returning this. Disappointed. Jenny

the telescope was a big hit for Christmas. It was easy to put together

Terrible, came to me broken, taped up in the original box with some kind of clear tape with writing on it missing the original shipping box from Celestron. I know it was a return because I purchased it from a different and the way it's shipped from the manufacturer was definitely not, by any means how I received it from best buy.

The product was fine. The service was terrible, but some lucky person got a free one in another state

I mean it's a telescope that is too heavy to stay dialed into a specific location. Pretty annoyed but my daughter likes it, will have to jerryrig it somehow.

Setup easy enough, but the app never once calibrated correctly. App would constantly shake and never lock onto any object. Telescope was pointing at the moon and it told me to start moving around to find it.

Came with zero paperwork in the box. No setup instructions. No cards with unlock codes. Nothing. Pretty worthless piece of equipment. Seems I'm not the only one with the issue either.

It works as well as or less than my cell phone zoom. I missed the return timeframe by 5 hours and they wouldn’t even let me exchange for store credit!!!

Arrived damaged and was taken back to store in hyannis

is not a good telescope, my son was very excited when I ordered for him, but ended up not finding the telescope position, and not be able to see anything. Very disappointed

Ordered this telescope as a Christmas present for our up-and-coming astronomer. The alignment process was quick and easy, allowing us to try it out on the first clear night. We were impressed with the reach of the telescope, being able to see the craters of the moon up close. I will say, take it seriously when the instructions tell you that even the smallest misalignment when initially aligning the telescope with the included app will impact the accuracy when using the app to help point out the wonders of the night sky - ours was a bit off initially. The moon was still easy to find, but things further away from earth, i.e. Jupiter, Venus, were harder to track down with the slight misalignment. *The misalignment was a user error, and had nothing to do with the telescope itself.* We realigned it the next morning - which takes less than 5 minutes after you’ve been through that process before - and we were back to viewing with better app accuracy the next night. All in all a great telescope, with great quality of viewing. Easy to assemble, and compact enough to leave fully assembled. 100% would recommend.

Box looked like it was opened up; completely tore and looked bad. Not sure if I received a good product or not due to this. Would love to have a brand new one in excellent condition so experience the telescopes potentials. Pretty disappointed...

This telescope was not very user friendly but not bad for the price.

Was great until I got a newer phone, then not supported. The Samsung Galaxy S23 Ultra is not currently supported. The smartphone support was the only reason I spent what I did on this particular telescope, and now it doesn't work.

You can't see much, the only thing you can see is just the Moon, other then that is just a waist of money.

There were multiple parts missing from the box. I didnt check before I left the stire.

Missing pieces. And awful tech support (Celestrons' Tech Support). No problems with Best Buy. Celestron provides no support. Go with a Meade product.