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Customer reviews

Rating 4.4 out of 5 stars with 710 reviews

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91%
would recommend
to a friend

Customers are saying

Customers are delighted by the ease of use, simple installation, and helpful notifications of the MyQ Garage Door Controller. They also appreciate the remote control feature and the added security of being able to monitor their garage door from anywhere. However, some customers have experienced compatibility issues, app functionality problems, and connection difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 710 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as it's supposed to. After accidentally leaving the garage door open more than a few times, I decided to look into a remote solution. I found Chamberlain had their own MyQ solution for a remote garage door opener. I was about to purchase a numerical keypad to put on the outside of the garage door but with this, I didn't have to. It took less than 30 minutes for the installation. Very easy to use. App works great! Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Security and convenience in one box.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller because I couldn't stand that nagging little voice in my head that kept asking if I had remembered to close the garage door after I pulled away from the house, or after I went upstairs when I got back home. Now I just open the Chamberlain app on my phone and I can see its status from wherever I am, and open or close it remotely. Comes in handy when my normal opener's battery goes dead as well! Easy setup. Love this product!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is pretty cool. Instructions were pretty easy to follow -- open box, and install on the garage ceiling. Walk through a few steps to get it set on wifi and boom, its working. I had this set up in 10 or 15 minutes total and now get the peace of mind to monitor my door ups and downs.

    I would recommend this to a friend
  • Cons mentioned:
    Instructions

    Rated 5 out of 5 stars

    Good product and Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The opener works as stated. However, it wasn't until I contacted customer service that I got it to work. Jen helped me and was patient and amazingly helpful and readily acknowledged that the instructions were not accurate and lead to problems. She also was very patient in helping me reprogram the other remotes for the garage door that got nullified because of initial poor instructions. Saved me from returning yet another product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very easy to set up and works great. I have it linked to my Wink system and it communicates well. The only reason I put 4 stars instead of 5 is because rarely, the product alerts saying my garage door is open, then within a minute alerts that it is closed again when nothing has happened. Hasn't given me a problem yet, so I'm pretty happy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a product you should need much with the regular garage remotes and such, but when you do need it, it is well worth it. If you're like me and have made even one trip all the way back home because you couldn't remember if you closed your garage, this product is for you.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took forever to connect but once connected works well

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Solves 2 problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever drive away from your house with several things on your mind and as you head down the road think, "Did I close the garage door"? Well this device and smartphone app answers that question. If you have more than one home and have family in both homes at the same time, you can both remotely monitor and control the position of your garage door(s). Easy to install, works as claimed - a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, works great, once installed and the app is downloaded it works as advertised. Peace of mind to be able to use your smart phone to check status of garage door and to be able to open or close it from anywhere is great. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Notification

    Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Always sends me alerts when garage door opens & closes. Easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Product works as desired and gives good monitoring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was a little tricky but I was able to install it with no real problems. I have loaded the app to my NOTE 4 smartphone and can easily operate and monitor both garage doors (I have 2 of the remotes). Remote notifications are routinely received when I am away from home. Product works as promised.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works even on a really old opener!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried using a MyQ kit from Chamberlain as that is what I installed at home. My shop had openers that were too old to work with it. I found these and saw they would work. Easy to configure and add to Wink hub. I actually installed them by the push buttons on the wall that are for opening the doors, and wired them parallel to these switches. No need to get out a ladder.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy upgrade for any garage door opener

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been wanting to find a new garage door opener that I could control from an app. With this device I used my current garage door opener and now can see the status of my garage door, including how long it has been opened or closed. It was relatively easy to install and the android app works well on my blackberry 10 device and the ios app works well on my ipad air.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best thing since sliced bread

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After leaving the house several times and being asked the question "is the garage door closed?" I decided to read up on this product. After purchasing the MyQ and installing I can say it is the best electronic device we have in the house. And, we have many. Easy installation, good Quick start instructions and great customer suipport. Recommend without reservation!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to install monitor garage door remotely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and get setup. Works perfectly to open and close my garage door via my iPhone. Only issue I have is a few false alerts. I suspect the door is being bumped when my lawn service is doing the yard and that causes a message to my phone saying the door is opened when it is not.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Works at advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the most part works well and I like the fact that I can control my garage doors remotely. Main downside is there's been 2-3 false alarms in the 3months I've had it, telling me garage door is open when it's not. I have a camera in garage to confirm that it's still closed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and install. Pairing with my older garage door took a bit of internet research, but once I found the correct color for my programming button it worked like a charm. My only gripe, thus 4 stars, is the lack of a public API to read status of the door and open/close.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Garage Door Controller works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my doubts about this garage door controller but boy was I pleased after setting it up. It's very easy to install and get working with minimal effort. It works great. The app on my phone and tablet let's me see the status of the door and tells you how long it's been open or closed. I can open or close the door anywhere. I have a camera also in my garage so I can see what it's doing. It's great to have available for use even if I don't use it all the time. I use it to let my neighbor into my garage to drop off packages when I'm out of town. When you close the door remotely it blinks a bright light on the ceiling to let anyone around know that the door is closing. Not much for a manual but you don't need it. Very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    So Good So Far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a hard time setting up controller with my Android phone. Once I switched to my ipod it was easy to install. Unfortunately my car garage door opener stopped working so had reestablish that connection. I'm considering purchasing a second sensor for my other door.

    I would recommend this to a friend
  • Cons mentioned:
    Instructions

    Rated 3 out of 5 stars

    i wanted to love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning it after spending 2+ hours on the phone with support trying to get it connected. They told ME to go buy a new battery?? They also told me repeatedly that it's very finicky. Plus the instructions that come with it are not very detailed. The rep was telling me to do things that weren't in the instructions. In the end they wanted to escalate my issue as my unit needed something replaced. I wanted it yo work and will probably buy another one and try it again. The concept is great and it would work in conjunction with my Hue and Nest. Good luck and i hope you have better luck than me!

    I would recommend this to a friend
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