Customers are impressed with the easy setup, peace of mind, and convenience of the myQ Smart Garage Control. They appreciate the notifications feature that keeps them informed about the status of their garage door. However, some customers have experienced compatibility issues, connectivity problems, occasional app issues, and the lack of HomeKit and Alexa support.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,150 reviews
Rated 5 out of 5 stars
Exactly what I needed
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I'm giving 5 stsrs however during the firmware update the green flashing light never turned solid so I unpluged and light turned solid and worked fine. Make sure your garage is compatible. Mine is a 1997 Genie Pro Screw Drive. You can find the date next to the learn button on Genie products.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
Worth it
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really easy to use took some time to set up but was worth the wait
I would recommend this to a friend
Rated 5 out of 5 stars
Great Device
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's the best home device when you're away and you're unsure if you forgot to close your garbage door down.
I would recommend this to a friend
Rated 5 out of 5 stars
Chamberlain MyQ Garage Remote Control
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
1/6/24. Carlos, Derek, & Josh did an EXCEPTIONAL job installing 3 garage door remote controls. They were very efficient and knowledgeable. Great, top notch job and thank you, Carlos, Derek & Josh!
I would recommend this to a friend
Rated 5 out of 5 stars
Fast response time
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Chamberlain - myQ Smart Garage Control Works great. It reports to my cell phone that my garage doors (2) are either opened or closed very very quickly-takes 13 seconds It was easy to pair with my Genie garage door openers, really it is the best wireless product I have purchased in a long time. It has a much faster response than my ring doorbell. I have ordered the Chamberlain camera for the garage. I hope it works just as good.
I would recommend this to a friend
Rated 1 out of 5 stars
Good product ruined by anti-consumer practices
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this MyQ bridge about a year ago, and it was working great, I really enjoyed it. I had it liked to Home Assistant and I could easily monitor and control my garage door. I could have it turn on a yellow light in the house so I could see if the door was open, and I could have it automatically open the door when I entered my driveway, and automatically close it, it was fantastic.
However, around October of 2023 I started having issues with Home Assistant, so all the stuff that made my garage door smart stopped working. Turns out that Chamberlain (the company behind MyQ, who also makes Lift Master and Craftsman garage door openers) decided to cut off "unauthorized api access to provide customers with the best experience", which is corporate speak for "we want to be able to charge every customer a monthly subscription for the stuff they already paid for", and the only available services are mostly for a small selection of newer model cars, and yes you need to pay monthly.
Making matters worse, even their app has mysteriously stopped working too, even though before October it always worked flawlessly. What a coincidence. Now, about 90% of the time the garage door simply shows up as offline on the app so I can't even get in to my house through the garage. Rebooting the gateway or the wifi doesn't fix the issue either. I have perfect wifi reception in my garage (the router is in the garage) and I'm not using a VPN on my phone either. Overall this is an awful product that the company won't stand behind, but will instead use to nickel and Dime their customers. Disgusting.
No, I would not recommend this to a friend
Brand response from TheChamberlainTeam
Posted .
Hi, thank you for taking the time to leave us your honest review. The decision to limit third-party API access was made with the intent of ensuring security and quality while also offering more advanced features. Our open/close features are still free of charge, but if you are still experiencing problems with your app, feel free to reach our consumer support line at 800-528-9131
Pros mentioned:
Remote control
Rated 5 out of 5 stars
Great product.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is an awesome product. Works great with controlling your garage remotely.
I would recommend this to a friend
Pros mentioned:
App
Rated 5 out of 5 stars
Good product
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I received this and installed it today. So far it works good, and I love that I can see on my phone whether my garage door was left open.
I would recommend this to a friend
Rated 5 out of 5 stars
smart opener
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I paired it with my home link compatible garage opener. it has great wifi signal inside garage. now I can open my garage from anywhere
I would recommend this to a friend
Rated 5 out of 5 stars
Stop thinking about it and get it!
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy set up and mount, works like a charm! High recommend. The instructional videos are very clear and easy to understand. It pairs just the same as your typical garage opener.
I would recommend this to a friend
Rated 5 out of 5 stars
Did I leave the garage door open again?
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So I got this product because my wife leaves the garage door open at least one day a week on our way to work a coffee in hand, cell phone in the other, forget to close the garage door. So now I put a ring camera in the garage and now she can close the garage from my phone.
I would recommend this to a friend
Rated 5 out of 5 stars
Peace of Mind! Bugs are safe!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Peace of Mind! Never have to ask yourself, “Did I close it?” The Bugs are safe!
Buy it!
I would recommend this to a friend
Rated 2 out of 5 stars
Keeps going offline.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Keeps losing wifi signal. I already replaced the Device once. And no it’s not my NETGEAR Orbi. I have one Orbi that is next to garage where my PC is at. you can get up to is 300+mbps internet in the garage. This is the second time I’ve lost connection with this device.
My first device that I got in February. I lost connection at least once everyone other day. It was annoying. So I replaced it with a new one in March. Second time I e lost connection so far now.
Or did I get a defective product.
I would recommend this to a friend
Brand response from TheChamberlainTeam
Posted .
Hello Juanito, we do apologize for the inconvenience of this issue and are sorry to hear of the experience with your product. We would like to get in contact with you to provide assistance in a matter that will resolve this for you. Please email us directly at [email protected] and mention your exact review, so we can get in contact with you directly and troubleshoot the issue. Thank you for your patience and for being a customer, as well as taking the time to review our product. We appreciate your feedback and will definitely be shared with our team.
Rated 5 out of 5 stars
Smart garage
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product that was on sale and works with my garage door opener perfectly
I would recommend this to a friend
Rated 1 out of 5 stars
they send me a used one. and wifi not working
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
they send me a used one
cant connect to my new wifi router. I have to use the old wifi router to make it works
No, I would not recommend this to a friend
Brand response from TheChamberlainTeam
Posted .
We do apologize for this issue, we would be happy to assist. Please contact customer service at 800-528-9131.
Pros mentioned:
Ease of use, Remote control
Cons mentioned:
Compatibility
Rated 5 out of 5 stars
Does this make my garage smarter than me? (prob.)
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I picked up the Chamberlain - myQ Smart Garage Control as an alternative to picking up another garage remote. Glad I did. Controlling with my phone is convenient and easy. The myQ app notifies me whenever the door opens or closes. I can send guest invites to family and friends.
The application and instructions in the material walk you through the process. I had trouble at first getting the chamberlain paired with my Genie garage door opener. I discovered I had to move the myQ closer to the garage door opener. When I did that, pairing went smoothly.
The myQ relies on 2.4ghz wifi. Make sure you have a strong 2.4g wifi signal wherever you decide to mount the myQ.
If I had one request going forward, Google home and Alexa integrations would be nice.
But that's it. It was a relatively cheap and easy purchase.
I would recommend this to a friend
Pros mentioned:
Remote control
Rated 5 out of 5 stars
The Garage Door Opener
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This thing is wonderful! I have the app which makes it super easy to open, close or check the status remotely from any where. I get a notification when the door is opened or closed, makes me feel safe. When using the app to close it has the strobe and alarm to notify of the door closing.
I would recommend this to a friend
Brand response from TheChamberlainTeam
Posted .
Thank you for sharing your positive review with us, Francis. We are so happy to see that you are enjoying your experience with our products, and we appreciate your kind words. Should you have any questions about our products in the future, please email [email protected]. Thank you for being a customer.
Pros mentioned:
App, Ease of use, Price
Rated 5 out of 5 stars
Love my garage door control
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This product is excellent, it has a very good price for all its functionality, it is very easy to install and works wonderfully. You can open and close your garage from anywhere using the app.
I would recommend this to a friend
Pros mentioned:
App, Ease of use, Installation
Rated 5 out of 5 stars
Smart product
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product and reasonably priced. Has a sturdy design, easy to install, and setup was a breeze. App works well and gives you quick updates on your garage door status. I would definitely recommend this to anyone who wants a simple, and useful smart home upgrade.
I would recommend this to a friend
Pros mentioned:
Ease of use
Cons mentioned:
Compatibility
Rated 5 out of 5 stars
Great Functionality, Easy to Install
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was an easy-to-install, nearly instant upgrade to make an old garage door opener new again. While the strobe and siren were initially a surprising feature, it makes sense as an alert feature if one considers a parent unknowingly closing a garage door from an alternate location while children are playing nearby.
One thing that I wish was a capability of this unit was adding it to HomeKit - right in the app it shows that it recognizes my HomeKit Home, but it is not addable. Maybe someone else figured that out.
Another head scratcher (in a good way) is that this is about $20 - a wifi enabled, smart product - while a standalone remote opener that you clip to your car's visor is usually more. I can't understand why that is, but it is another reason to just go ahead and purchase this kit