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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1154 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are impressed with the easy setup, peace of mind, and convenience of the myQ Smart Garage Control. They appreciate the notifications feature that keeps them informed about the status of their garage door. However, some customers have experienced compatibility issues, connectivity problems, occasional app issues, and the lack of HomeKit and Alexa support.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,150 reviews
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Really Good to make a garage door smarter

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really is a great device if you don't have a smart garage door opener this makes it smart. Seamless setup process, though keep in mind that based on garage door opener you might need to try multiple times. I use it with my Tesla and have a myq subscription which opens and closed automatically when you leave or come back and also integrated with Mercedes Benz and works like a charm!!! Taking away a star is because I had to try try multiple times to get it working, yes right I bought this device multiple times and returned as it didn't work with my garage door opener initially. But got lucky recently and seems like myQ keeps working on updating the every possible garage door opener to make it compatible.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Remote control

    Rated 4 out of 5 stars

    Works pretty well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because we only had one working remote for our garage door opener. The installation was fairly easy. I love that i can open it close the door from anywhere. I often wondered if i left the door open after leaving. Now i just open the app and can see. My only complaint is that it does not integrate with Amazon Alexa. It does work with Ring but that fits not do much for me. Anyway, i do like the product.

    I would recommend this to a friend
  • Pros mentioned:
    App, Installation

    Rated 5 out of 5 stars

    Must Buy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome!!!! App! It notifies when garage was open or closed. It has Amazon Key Delivery. That's a game changer! It was easy to set up. If you're a person forgets closed garage door and you get Amazon packages this is a must!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Great product, needs to add alexa

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up, and a really nice product for the money. 4 stars instead of 5 only because it doesn't work with alexa. Seems like that should be something this should be able to do.

    I would recommend this to a friend
  • Pros mentioned:
    App

    Rated 5 out of 5 stars

    Review for myQ bridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very great I was always wondering if I can open my garage from my phone or if that brand had an app but i never really found anything. I called myQ they said I could buy this product and then I bought it super great I can now open my garage from super far and can finally get my Amazon order inside my garage when I’m not home this a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Is my garage open?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and program. Works flawlessly!

    I would recommend this to a friend
    • Brand response from TheChamberlainTeam
      Posted .

      Hello Don, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. Thank you for taking the time to review our product. Should you need technical support or have questions, please email [email protected]. We are happy to help. Chamberlain-DIY

  • Rated 5 out of 5 stars

    Excellent Ootion for your yes Garage Door

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product thats priced right, easy to use and easy to install. If you have a garage opener this is an extra that you should consider adding . The installation process is is easy to follow and took just minutes to install. Highly recommend! Before you purchase just make sure it’s compatible to your garage door opener.

    I would recommend this to a friend
    • Brand response from TheChamberlainTeam
      Posted .

      Hello, Jim. Thank you for sharing your review with us. We are so glad to see that you are enjoying your experience with us, and our team will be glad to see your positive comments. Should you have any questions about our products in the future, please email [email protected]. Thank you for choosing Chamberlain. Chamberlain-DIY

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Setup, Loud Noises

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. The app works great to determine whether your garage door opener is compatible with this product (prior to purchase). Going through the setup process after purchase, it is very easy and give detail step by step instructions. I don't like the loud BEEP BEEP sound for safety purposes but that can easily be disabled by looking online.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Best Buy Employee

    Rated 5 out of 5 stars

    Use it constantly!

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing. Works with Amazon key for secure garage deliveries. It also allows for guest keys so that my family could easily cat sit for us while we were on vacation without needing a key to the house. Tons of uses!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MyQ works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. Can operate 2 doors with the same base unit. Just need to get a second door sensor. Nice to be able to verify the door is closed. Used to check with a camera, but now I can close the door is it is open! Absolutely recommend!

    I would recommend this to a friend
    • Brand response from TheChamberlainTeam
      Posted .

      Thank you for sharing your positive review with us. We are so happy to see that you are enjoying your experience with our products, and we appreciate your kind words. Should you have any questions about our products in the future, please email [email protected]. Thank you for being a customer. Chamberlain-DIY

  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Too affordable NOT to buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought a couple of these now, both for my house and as gifts to give others. It's too affordable NOT to get one and put it to use. Makes it easy to open and close your garage and, most importantly for some, get rid of that fear you have of whether or not you closed your garage after you leave the house!

    I would recommend this to a friend
  • Pros mentioned:
    Installation
    Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    One flaw

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great with my Overhead Door Python 2 garage door opener. The setup was easy and adding a second sensor was just as easy. The only complaint that I have is that it can't be added to Google Home. What good is a smart home if they don't all work together?

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Listen to me, MyQ!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If only there was a way to get this device to work with Google Assistant or Alexa via my voice, it would be five stars. But as it stands, I have to pull out my phone, which typically has worked its way to the bottom of my purse, open the app, hit open twice, see if the door opens, which it does about 90% of the time. It probably takes less time to just get out and punch in my code. It is good for confirming the door is closed when I am away and for getting notified when it is opened (like when the painters left it open for 27 minutes). The older model I purchased years ago seemed more reliable. It was easy to install both times (Craftsman and Genie openers).

    I would recommend this to a friend
    • Brand response from TheChamberlainTeam
      Posted .

      We apologize for the inconvenience. Thank you for being a customer and for taking the time to share this suggestion with us. We appreciate the time that you took to input on product improvement, your feedback is valued and will be shared with our myQ team. Should you need technical support in the future, please contact customer support at 800-528-9131. We are available M-F, 5am-6pm, MST. We are happy to help. Chamberlain-DIY

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Quick Simple Automatic Garage Door controls.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was recommended by Technology Associates to solve my garage door keypad issues. They set the unit up in under 15 minutes. It works great. It has been in use for a few months. My Garage door keypad also works, so there is no conflict. The keypad had become unreliable every winter.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Never wonder if you forgot to close the garagedoor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was originally looking for a keypad for one of my garage doors when I came across this. If you always carry your smart phone you will never be locked out. Easy install and setup. You do need WIFI coverage outside your door. Looking forward to adding more myQ devices.

    I would recommend this to a friend
    • Brand response from TheChamberlainTeam
      Posted .

      Hello, thank you for sharing your review with us. We are so glad to see that you are enjoying your brand new GDO, and our team will be glad to hear your comments. Should you have any questions about our products in the future, please email [email protected]. Thank you for choosing Chamberlain. Chamberlain-DIY

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product! Easy solution to making a current garage door a smart device. Had a few issues with the wifi cutting off, however after moving the unit away from the door everything was fixed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Reliable and Easy To Install Smart Garage Control!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Chamberlain-myQ Smart Garage Control to access my garage door with my phone and Tesla. Easy to install and has worked perfectly. Great Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to set up and works great. You must have a 1993 or newer garage door opener to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Works as expected!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a very easy set up and it works as described. The biggest reason I wanted it was to set a close schedule for at night in case we leave the garage open. It has come in handy to open it if a friend or family member needs to borrow a tool I can open it and then close it remotely but the main reason was the auto close. It works flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Definitely worth it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and works great! No more worrying we left the garage open all day or overnight, the app even lets you set an automatic schedule to close if it’s left open.

    I would recommend this to a friend
    • Brand response from TheChamberlainTeam
      Posted .

      Hello Jeff, thank you for choosing Chamberlain and for taking the time to experience and review our products. We are excited to be able to meet your standards, and we're happy that we can provide a great experience. Should you have any questions about our products in the future, please email [email protected]. Thank you. Chamberlain-DIY

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