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Customer Ratings & Reviews

Your price for this item is $39.99
The comparable value price is $79.99

Customer reviews

Rating 4.1 out of 5 stars with 296 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.5 out of 5 stars

  • Mobile App

    Rating 4.3 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are enthusiastic about the MyQ Smart Garage Video Keypad, particularly praising its camera quality and ease of use. The installation process is also considered straightforward. However, some customers have expressed concerns regarding battery life and connectivity issues. There were also some mentions of compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 296 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Easy install and integration to MyQ hub, no wires

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice features and handy access without having to use other means to open the garage door. Video is a plus but if you want to look later who set off your motion detection (even without using the keypad) you will need a subscription. Also not hard to remove from mount to recharge periodically, but don't lose that tiny screw! That could be improved to not lose it. Must have MyQ hub for it to work though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice upgrade to the garage door legacy keypad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice upgrade to the legacy keypad. One concern is around the battery usage. However, if you have the battery save option ON, it significantly improves battery consumption. It used only 2% for a week for me.

    I would recommend this to a friend
    • Brand response from TheChamberlainTeam
      Posted .

      Hello, thank you for choosing Chamberlain and for taking the time to experience and review our products. We are excited to be able to meet your standards, and we're happy that we can provide a great experience. Should you have any questions about our products in the future, please email [email protected]. Thank you. Chamberlain-DIY

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Access Option

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great addition to garage access when multiple contractors or service people are coming and going. It allows you to see who is there and they can call you from the device if it doesn't work. Everyone gets their code, too. That way you can cancel that code instead of resetting it for everyone.

    I would recommend this to a friend
    • Brand response from TheChamberlainTeam
      Posted .

      Thank you for sharing your review with us Barbara. We love to see that our customers get to have a great experience with our products, and we appreciate the time you took to setup and experience our technology. Should you have any questions in the future, please email [email protected]. Thank you. Chamberlain-DIY

  • Pros mentioned:
    Installation
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Seamless install and set-up, but…

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device seems to be solid and well built. Installation and set-up was faily simple. I have two issues. 1, the battery took too long to charge out of the box. It would be nice if it had a partial charge to cut down on the installation time. 2, while installing, the small set screw that secures the unit to the mouting plate is TOO EASY to cross thread and potentially round out the philips head. It would perhaps be better if it were a torx or hex head screw. Otherwise, we’ll see how it performs.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Multiple code options.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems amazing. I love that you can set a code for friends so you can turn it off when not expecting. The only downfall is my stipid garage opener. A Genie, doesn't take any garage openers except genie product. However. I can still use the camera. So it can trick ppl into thinking we have one and record them. For security. One day Ill get a new garage door opener.

    I would recommend this to a friend
    • Brand response from TheChamberlainTeam
      Posted .

      Hello, Jessica. Thank you for choosing Chamberlain and for taking the time to experience and review our products. Our team will be very happy to see your positive review, and we're happy that we are able to provide a great experience. Should you have any questions about our products in the future, please email [email protected]. Thank you. Chamberlain-DIY

  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very easy to install with clear instructions. The camera quality is decent and it works well. The only downside is the battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and setup. Camera is clear. Batteries are so so. I would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My Q

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Product. You can control your garage and camera from anywhere. Who ever is at the door can also call you from the phone icon. Makes your life so easy with Amazon delivery. Worry free deliveries and you don’t have to be home, package left inside your garage safe and sound.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good, but not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good camera, but it does not have local memory storage and the subscription can be kind of expensive. 

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    myQ

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great love this products works well and easy to install .

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 4 out of 5 stars

    Great addition to home security

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to install. Loved that I’m able to create separate codes for each user. The camera is very clear

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My Q garage door outside wall mounted device.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great garage door wall opener control device. Very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great video

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open and close garage door from anywhere! See video of people walking onto property! Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good but for me is to big

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good image and quality but for me is to big. Night vision is good and you receive notification fast

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great garage cam

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and good coverage. Photo and video are clear. you have to charge the battery which is inconvenient

    I would recommend this to a friend
    • Brand response from TheChamberlainTeam
      Posted .

      Hi Carm22, thank you for your feedback on the myQ Video Keypad! We apologize you encountered errors after installation. I will be sure to share your feedback with our product team for future enhancements. We put customer experience and satisfaction as our priority, and we appreciate the time it took to setup and experience this product as well. We appreciate your feedback and will be shared with our team. Thank you for your kind words. Should you have any comments, concerns or questions feel free to contact customer support. https://support.chamberlaingroup.com/s/contact-us Chamberlain-DIY

  • Rated 5 out of 5 stars

    Great product at a fantastic price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An item that I have been waiting to go on sale so I could replace my standard key pad. I purchased a new HP computer and got reward certificates because I used my BB Visa card. Was able to get this $39.95 item for $15.00.

    I would recommend this to a friend
  • Pros mentioned:
    Installation
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great touch pad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to install. Easy to program to your opener. The only issue I have is you have to take it down to remove the battery. I had it for several weeks now and have yet to charge it. It is great to see who opens the garage and you can give everyone their own code.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    MyQ Garage Camera and access is awesome.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install and set up. Video coverage and quality is very good. App is easy to use.

    I would recommend this to a friend
    • Brand response from TheChamberlainTeam
      Posted .

      Hello Carl, thank you for choosing Chamberlain and for taking the time to experience and review our products. Our team will be very happy to see your positive review, and we're happy that we are able to provide a great experience. Should you have any questions about our products in the future, please email [email protected]. Thank you. Chamberlain-DIY

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Garage door video doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the keyless entery video quality is great

    I would recommend this to a friend
    • Brand response from TheChamberlainTeam
      Posted .

      Thank you for sharing your positive review with us, Brandon. We are so happy to see that you are enjoying your experience with our products, and we appreciate your kind words. Should you have any questions about our products in the future, please email [email protected]. Thank you for being a customer. Chamberlain-DIY

  • Rated 5 out of 5 stars

    Liftmaster Gate Compatibility

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this product for just over a week so I cannot comment on battery life. My connection has been solid with no issues. They Keypad is about 20 feet from my router on the other side of a brick wall. I have connected this device for us a gate keypad with a Liftmaster LA400 gate. I had to pair it manually through the app, Just treat the keypad as a new remote and press the yellow learn button on the gate to pair it with the keypad. So far so good

    I would recommend this to a friend
    • Brand response from TheChamberlainTeam
      Posted .

      Thank you for sharing your review with us, Steve. We love to see that our customers get to have a great experience with our products, and we appreciate the time you took to setup and experience our technology. Should you have any questions in the future, please email [email protected]. Thank you. Chamberlain-DIY

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