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Customer Ratings & Reviews

$79.99

Customer reviews

Rating 4.1 out of 5 stars with 334 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.5 out of 5 stars

  • Mobile App

    Rating 4.3 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are positive about the MyQ Smart Garage Video Keypad's camera quality and ease of use, with many finding the installation process quick and simple. The keypad also provides added security and convenience with its motion detection and night vision capabilities. However, customers express concerns regarding battery life and connectivity issues, with some reporting that the app's performance can be unreliable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 334 reviews
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and setup. Camera is clear. Batteries are so so. I would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good, but not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good camera, but it does not have local memory storage and the subscription can be kind of expensive. 

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 4 out of 5 stars

    Great addition to home security

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to install. Loved that I’m able to create separate codes for each user. The camera is very clear

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Video camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well easy to install I really enjoy the product.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good but for me is to big

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good image and quality but for me is to big. Night vision is good and you receive notification fast

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size the battery seems to die fast but very nice to have the extra view.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great garage cam

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and good coverage. Photo and video are clear. you have to charge the battery which is inconvenient

    I would recommend this to a friend
    • Brand response from TheChamberlainTeam
      Posted .

      Hi Carm22, thank you for your feedback on the myQ Video Keypad! We apologize you encountered errors after installation. I will be sure to share your feedback with our product team for future enhancements. We put customer experience and satisfaction as our priority, and we appreciate the time it took to setup and experience this product as well. We appreciate your feedback and will be shared with our team. Thank you for your kind words. Should you have any comments, concerns or questions feel free to contact customer support. https://support.chamberlaingroup.com/s/contact-us Chamberlain-DIY

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The best garage opener

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and fast use. Love it!! If you are looking for simple garage opener and don't want everyone with your code this is great!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Multiple code options.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems amazing. I love that you can set a code for friends so you can turn it off when not expecting. The only downfall is my stipid garage opener. A Genie, doesn't take any garage openers except genie product. However. I can still use the camera. So it can trick ppl into thinking we have one and record them. For security. One day Ill get a new garage door opener.

    I would recommend this to a friend
    • Brand response from TheChamberlainTeam
      Posted .

      Hello, Jessica. Thank you for choosing Chamberlain and for taking the time to experience and review our products. Our team will be very happy to see your positive review, and we're happy that we are able to provide a great experience. Should you have any questions about our products in the future, please email [email protected]. Thank you. Chamberlain-DIY

  • Pros mentioned:
    Camera quality
    Best Buy Employee

    Rated 4 out of 5 stars

    Nice lookibg keypad

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a hige upgrade from my old garage keypad and looks much better. From a functionality standpiint it has some nice features, like the camera which is a nice touch. The only reason I wouldn’t give this a 5 is that My Q has integration with RING and it gives me a punch through to the garage door in my Ring app but in dont get the camera view which gives me another app to have to use to see that camera.

    I would recommend this to a friend
  • Pros mentioned:
    Installation
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great touch pad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to install. Easy to program to your opener. The only issue I have is you have to take it down to remove the battery. I had it for several weeks now and have yet to charge it. It is great to see who opens the garage and you can give everyone their own code.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My Q

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Product. You can control your garage and camera from anywhere. Who ever is at the door can also call you from the phone icon. Makes your life so easy with Amazon delivery. Worry free deliveries and you don’t have to be home, package left inside your garage safe and sound.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice upgrade to the garage door legacy keypad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice upgrade to the legacy keypad. One concern is around the battery usage. However, if you have the battery save option ON, it significantly improves battery consumption. It used only 2% for a week for me.

    I would recommend this to a friend
    • Brand response from TheChamberlainTeam
      Posted .

      Hello, thank you for choosing Chamberlain and for taking the time to experience and review our products. We are excited to be able to meet your standards, and we're happy that we can provide a great experience. Should you have any questions about our products in the future, please email [email protected]. Thank you. Chamberlain-DIY

  • Rated 5 out of 5 stars

    Works as expected!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keypad works as expected and the battery lasts a decent amount of time, but I would recommend purchasing the additional battery to alternate while charging the original.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    Good Smart Garage Keypad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product and camera is good too. Easy to install and setup

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gargage Videoo keypad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like I wanted it to. Easy to set up and would recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Chamberlain keypad, camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install, seems to be made well, only had it a week and no issues. Waiting to see if how it does in Chicago winter. Camera is why i bought it to watch blind side of garage and video appears to be good.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    MyQ Garage Camera and access is awesome.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install and set up. Video coverage and quality is very good. App is easy to use.

    I would recommend this to a friend
    • Brand response from TheChamberlainTeam
      Posted .

      Hello Carl, thank you for choosing Chamberlain and for taking the time to experience and review our products. Our team will be very happy to see your positive review, and we're happy that we are able to provide a great experience. Should you have any questions about our products in the future, please email [email protected]. Thank you. Chamberlain-DIY

  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Charging

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The garage opener needs to be removed from its base by removing a small screw to charge the battery. The battery will need to be charged approximately once a month. This is a lot of hassle, instead device should had an exposed charging port so as to charge battery without dismantling the complete unit. Secondly charging port is USC micro and not USB-C, which is commonly used.

    No, I would not recommend this to a friend
    • Brand response from TheChamberlainTeam
      Posted .

      Hello Jana, thank you for choosing Chamberlain and for taking the time to experience and review our products. We are sorry to hear we weren't able to meet your expectations, and we're happy to further assist you. Should you have any questions about our products in the future, please email [email protected]. Thank you. Chamberlain-DIY

  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    My q keypad camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good camera quality just battery dies quickly.

    I would recommend this to a friend
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