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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 334 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.5 out of 5 stars

  • Mobile App

    Rating 4.3 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are positive about the MyQ Smart Garage Video Keypad's camera quality and ease of use, with many finding the installation process quick and simple. The keypad also provides added security and convenience with its motion detection and night vision capabilities. However, customers express concerns regarding battery life and connectivity issues, with some reporting that the app's performance can be unreliable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 334 reviews
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great addition to my home security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Setup a more of a hassle. Once completed its great addition to my Chamberlain opener with camera. My only gripe is that the battery doesn’t last long. I’ll be ordering a second battery.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great value, great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use, great value compared to similar products.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great camera and garage opener

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy and its great for deliverys. The camera is of great quality and im able to be notified for any alerts

    I would recommend this to a friend
    • Brand response from TheChamberlainTeam
      Posted .

      HI Steve, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience. Thank you for your kind words. Should you have any comments, concerns or questions feel free to email us at [email protected]. Thank you! Chamberlain-DIY

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great smart home device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use app. Good quality camera. Battery lasts a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Garage door video doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the keyless entery video quality is great

    I would recommend this to a friend
    • Brand response from TheChamberlainTeam
      Posted .

      Thank you for sharing your positive review with us, Brandon. We are so happy to see that you are enjoying your experience with our products, and we appreciate your kind words. Should you have any questions about our products in the future, please email [email protected]. Thank you for being a customer. Chamberlain-DIY

  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery life is short

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked for about 7 months and MyQ customer service agreed to send me a new one because it just stopped working. During the time it did work my biggest complaint was the short battery life. I am hoping the new unit will last longer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Works well, cover LED with tape

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Works well, and camera quality is good. Annoying LED though, that alerts others. Only option was to cover it with electrical tape

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    MyQ garage camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was a breeze - took only few minutes and has been working great so far - happy with the camera.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Perfect for the price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera and app work great. I purchased this to make sure I don’t accidentally leave the garage door open. I get messages when I do. Battery doesn’t last long.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Connectivity

    Rated 1 out of 5 stars

    Did not work for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not connect it to my Wi-Fi extender. Had to return it. In addition, the battery charge lasted less than 24 hours.

    No, I would not recommend this to a friend
    • Brand response from TheChamberlainTeam
      Posted .

      Hello, thank you for choosing Chamberlain and for taking the time to experience and review our products. We are sorry to hear we couldn't meet your expectations. Our intent is to be able to provide outstanding service to our customers, and we're sorry to hear we missed the mark. Should you have any questions about our products or need further assistance, please email [email protected]. Thank you for your patience. Chamberlain-DIY

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great picture...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A+++ easy to install, great picture quality, works great. So far battery life seems good...

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good Device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great device but I suggest when installing have a very strong WiFi signal or you battery will drain very quickly.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Good value...but make sure it's compatible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good value for this smart garage door keypad. I haven't had the same battery draining issues that some others have had bases on other reviews (I have my motion detection set on "low"). It was a little finicky getting it to connect to my brand of garage (Guardian) but it does work. Have had to reset it a few times to reconnect, but it looks like it's going to keep. If not for that, would have rated higher.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Hreat product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Images are very clear, easy installation and user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Great product

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Seamlessly connected to my opener. Camera quality is enough to recognize faces.

    I would recommend this to a friend
    • Brand response from TheChamberlainTeam
      Posted .

      Hello Kevin, thank you for your review on the myQ Video Keypad, we appreciate the time it took to setup and experience. Should you have any comments, concerns or questions feel free to email us at [email protected]. Thank you! Chamberlain-DIY

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    MyQ Garage Door Opener

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly as expected, only thing which I feel better battery life can give more peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth the money, great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation from mounting/connecting to completion. I already had the app from my garage door opener so adding this device was a piece of cake. My family thought it was a waste of money but after a couple of days they realized the convenience and I've made "guest codes" so I always know who's entering.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility, Connectivity

    Rated 1 out of 5 stars

    Does not wirk

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work with my lift master garage door opener. Un able to pair it.

    No, I would not recommend this to a friend
    • Brand response from TheChamberlainTeam
      Posted .

      Hello Dennis! Thank you for your review, we're sorry to hear your having trouble pairing your myQ video keypad to your Lift master opener. The myQ Video Keypad is compatible with LiftMaster, Chamberlain, Craftsman, Raynor, and AccessMaster garage door openers manufactured after 1993. Should you need assistance programming your keypad please email us at [email protected] so we can help. Thank you! Chamberlain-DIY

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great garage door opener

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera clarity and easy to install and setup

    I would recommend this to a friend
    • Brand response from TheChamberlainTeam
      Posted .

      Hello FightinIRich, thank you for being a customer and for taking the time to review and share your feedback on the myQ Video Keypad! We appreciate the time it took to setup and experience this product as well. We appreciate your feedback and will be shared with our team. Should you have any comments, concerns or questions feel free to email us at [email protected]. Thank you! Chamberlain-DIY

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great door switch

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for new keypad with sdded bonus of camera.

    I would recommend this to a friend
    • Brand response from TheChamberlainTeam
      Posted .

      Thank you for sharing your positive review with us. We are so happy to see that you are enjoying your experience with our products, and we appreciate your kind words. Should you have any questions about our products in the future, please email [email protected]. Thank you for being a customer. Chamberlain-DIY

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