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Customer Ratings & Reviews

Your price for this item is $299.99
The comparable value price is $349.99

Customer reviews

Rating 4.2 out of 5 stars with 16 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

81%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-16 of 16 reviews
  • Rated 5 out of 5 stars

    Beefeater

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is fantastic. Price and quality couldn't be better. Heats up quickly, ignition is effortless and the CHAR is awesome. Added bonus is it holds a rotisserie. I researched before I bought and couldn't be more pleased

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    BBQ GRIL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very good barbecue grill did the job it was a little bit challenging to assemble but overall cook the meat very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded Grille

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a gas grille that was very old and we were looking yo upgrade. We shopped around and goond whst we were looking gor on Best Buy. The ptice was perfect and yhe free shipping closed the deal

    I would recommend this to a friend
    • Brand response from Charbroil
      Posted .

      Thank you for the positive review! We appreciate and consider any and all feedback, we are happy you are pleased with your experience with your new Char-Broil Grill. Make sure to reach out to us if you have any questions, comments, or concerns! Charbroil

  • Best Buy Employee

    Rated 4 out of 5 stars

    Good product

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, well packaged but the lid still came dented. Otherwise it's great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very surprised how much I like my new BBQ.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my bbq. Put it together in about 1 hour, and all the parts went together with none missing. My first Beal was cooked perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cookout time

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had replace my flat top because it not the same. I like to have the grill lines when you cook a hamburger or steak on the grill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Char-Broil

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Well worth the price. Easy to maintain and keep clean

    I would recommend this to a friend
    • Brand response from Charbroil
      Posted .

      Thank you for the positive review! We appreciate and consider any and all feedback, we are happy you are pleased with your experience with your new Char-Broil Grill. Make sure to reach out to us if you have any questions, comments, or concerns! Charbroil

  • Rated 4 out of 5 stars

    Great Grill but miss a part

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Miss parts!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
    • Brand response from Charbroil
      Posted .

      Hey, thank you for this great rating and review! We consider any and all feedback. Make sure you follow us on social media so you can share your cooks as well as see what future deals, we may offer. Charbroil

  • Rated 5 out of 5 stars

    Char broil grill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Assembly wasn’t to bad. Grill performs great when cooking and the iron grates are a plus. Quality is good for the price point.

    I would recommend this to a friend
    • Brand response from Charbroil
      Posted .

      Thank you for the positive review! We appreciate and consider any and all feedback, we are happy you are pleased with your experience with your new Char-Broil Grill. Make sure to reach out to us if you have any questions, comments, or concerns! Charbroil

  • Rated 3 out of 5 stars

    Grill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to manually light it. By the time I opened it and put it together and found it wouldn’t light it was too late to return it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ignitor never worked

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed that the ignitor never worked so have to use a lighter

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love THIS grill

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this grill and have used it nonstop since purchasing it.

    I would recommend this to a friend
    • Brand response from Charbroil
      Posted .

      Thank you for the positive review! We appreciate and consider any and all feedback, we are happy you are pleased with your experience with your new Char-Broil Grill. Make sure to reach out to us if you have any questions, comments, or concerns! Charbroil

  • Rated 5 out of 5 stars

    grill

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this grill. It was easy to put together, and cooks evenly.

    I would recommend this to a friend
    • Brand response from Charbroil
      Posted .

      Thank you for the positive review! We appreciate and consider any and all feedback, we are happy you are pleased with your experience with your new Char-Broil Grill. Make sure to reach out to us if you have any questions, comments, or concerns! Charbroil

  • Rated 1 out of 5 stars

    Delivery and Customer Service need to improve !!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My order delivery was late 4 days and after reaching out to customer service and being on hold for close to an hour for someone to answer the phone they took no responsibility at all just blaming UPS ( the company that they chose to deliver their product)

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my husband this grill for his birthday and he loves it. Using it multiple times a week he has had no complaints!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loved it, but came damaged..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the gas grill, but it was shipped damaged so I had to return it. I will definitely buy it again, but I would rather buy it instore if possible.

    I would recommend this to a friend