Customer Ratings & Reviews

Love it! It works great and easy to use! Great iron

I bought this iron for 4 reasons: 400 holes, retractable cord, the option to adjust steam level for any type of fabric and Chi's reputation in hair products. The steam output is even, just not as powerful as I was hoping for. It took a few passes to completely take out all the wrinkles in my 100% cotton dress shirt (the one i forgot to take out of the dryer). Otherwise, it does a decent job. The retractable cord is convenient for storing, but it annoys me during ironing when I switch hand since its opening is on one side of the iron. There is a smell from the soleplate and I find the Rowenta's soleplate provides a much smoother glide over the fabric. It is much lighter than Rowenta, which is a plus to some, but i prefer a heavier iron. The front led indicator makes it easier to change the fabric type, comparing to Rowenta. Lastly, it takes a while to heat up. I have had this iron only for 2 months, time will tell whether it leaks and its longevity. I bought it on sale so it is worth it, given the price. If i was to pay full price, personally I would pay a little more to get the Rowenta DW9250. It is not because this Iron is bad, it's more of personal preference.

This iron did a great job. Fantastic steam. Ironed out the wrinkles quick and easy. Love the retractable cord.

It is awesome. It heats up quickly and does an outstanding job.

This is a stellar iron. It releases just enough steam to help with medium fabrics, blasts the steam when it is needed and with careful adjustments, can handle the delicate items as well. Not cheap and totally worth it!

CHI- never heard of it before purchase but was excited to read past reviews of customers that had purchased prior to myself. You will not be disappointed.

Love the touchscreen fabric sector, and percentage counter for optimal temp when informing you it's ready for use. The water fill is interesting but takes a little getting use to and not soaking your ironing board.

Its a good product. It heats up well and the base doesn't stick or stain.

I love the product. The iron is heavy and sturdy. It has some fancy features which makes it feels a little more advanced than previous irons that I have used even Rowenta which has been my preferred brand. It has the weight and feel of a traditional old school iron but the upgrades of an advanced product. I am pleased.

This brand is a leader in hair products and the iron is no exception. I loved it!

This iron is worth the free extra bucks. It works so much better than the cheaper ones.

Good quality. Very good price and it’s been working great so far.

A bit high price wise but a quality iron. No buildup and easy to use.

Are usually don’t iron it’s my wife but with this iron or I don’t let her touch the iron because with this iron it’s smooth sailing

Love it, go and get yourself one. Steam works great for your clothes!

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Great iron, love how fast it warms up to the working temp.

It meets all of the expectations that was looking for in a steam iron

It was a gift and I was informed he loves the iron. It tell him everything in terms of the steam and temperature. Clothes are beautiful once ironed.

I bought this iron for my mom and finally she was satisfied. We finally were able to replace a High Quality iron she had before. Thanks for this product.