Customer Ratings & Reviews

I’ve gone through a few irons.. different brands.. every time I’d purchase one the first thing to disappoint was the way it felt when using it. THIS ONE I knew was the one the moment I took it out of the box! It’s heavy but so sturdy. Easy to use. Heats up quickly. Love the amount of steam it releases and how beautiful it irons!! Must have! Don’t look any further just grab this one!!

This is a stellar iron. It releases just enough steam to help with medium fabrics, blasts the steam when it is needed and with careful adjustments, can handle the delicate items as well. Not cheap and totally worth it!

Got this to replace an old Rowenta iron that gave out. It’s not as heavy as the Rowenta but it heats up faster and I like that it is a little lighter.

I iron a LOT and actually enjoy it. Having owned Shark irons in the past, I was skeptical about trying a different brand until I got this one. I never heard of "CHI" as a manufacturer before, but now that I know I would highly recommend this iron! So far, I haven't had any residue show or stick to the plate. I also like that it's gold-ish and just stylish overall. It heats up quickly and provides a solid amount of steam. Most irons I purchase tend to wear out after about 2 years, so I guess time will tell with it's durability. To date, I'm VERY happy with my purchase!

I purchased this recently and love it. I ironed 3 mens suit a d 3 ladies pantsuits and it did a great job. The ability to choose the fabric type to reduce the chance of scaring the material is amazing. This was a great purchase.

This is the first iron I have purchased in 15 years! I absolutely love it!! Really nice to have an iron the glides over my clothes really smooth. It is a little heavier than my old iron, but I don't mind it.

This iron did a great job. Fantastic steam. Ironed out the wrinkles quick and easy. Love the retractable cord.

This new iron is a great product for a great price!

Nice quality Good heat and steam Seems to be holding up quite well although only had it for about a week

So far, so good. Iron works very well, produces lots of steam, isn't too heavy, and, so far, doesn't leak. My only complaint is the settings are very hard to read, need to be darker or in a bright color.

This is a top notch iron. My iron stopped working after 10 years and I decided to buy a replacement. This iron is an upgrade.

I bought this iron for 4 reasons: 400 holes, retractable cord, the option to adjust steam level for any type of fabric and Chi's reputation in hair products. The steam output is even, just not as powerful as I was hoping for. It took a few passes to completely take out all the wrinkles in my 100% cotton dress shirt (the one i forgot to take out of the dryer). Otherwise, it does a decent job. The retractable cord is convenient for storing, but it annoys me during ironing when I switch hand since its opening is on one side of the iron. There is a smell from the soleplate and I find the Rowenta's soleplate provides a much smoother glide over the fabric. It is much lighter than Rowenta, which is a plus to some, but i prefer a heavier iron. The front led indicator makes it easier to change the fabric type, comparing to Rowenta. Lastly, it takes a while to heat up. I have had this iron only for 2 months, time will tell whether it leaks and its longevity. I bought it on sale so it is worth it, given the price. If i was to pay full price, personally I would pay a little more to get the Rowenta DW9250. It is not because this Iron is bad, it's more of personal preference.

i know what ur thinkin… “its just an iron, stop exaggerating” but this is more than that. this is a love letter to ur clothing and other garments… the sole plate is gigantic, a bajillion holes for steamafaction…and for as hot as this thing gets u really never feel like ur gonna burn anything…

My wife is very happy with this iron, it does a great job

I love the product. The iron is heavy and sturdy. It has some fancy features which makes it feels a little more advanced than previous irons that I have used even Rowenta which has been my preferred brand. It has the weight and feel of a traditional old school iron but the upgrades of an advanced product. I am pleased.

Glad I made this purchase. It works well, easy to use. I have purchased several irons over the years, but the Chi is by far the best A little pricey but if you iron often like I do it’s worth it to invest in a good iron.

Excellent. Lived upto what was said on the product details.

Nice design. Get very hot and easy to use. Works perfectly

Very good iron. The quality is perfect. I recommend

Valuable, great design and light weight. It’s super cute and irons really well. Great house warming gift