Customer Ratings & Reviews

The instructions are horrible. However, the unit works as advertised. I used this on a 35 pound projector and it is doing the job. It is beefy in its design and adjusts easily covering pitch, roll and yaw. The unit I had did not match the instructions, but I figured it out. If you are not good with mechanical devices then I suggest your hire someone to do the job or ask a friend that is.

Looks fine and feel sturdy, has some doubt about 28lb projector but rated for 50lb so using this one, compared to epson universal mount. Very easy to set up. Even able to set up projector by myself without any help.

Sure you can buy a $69 mount off of eBay to hang your $4000 projector off of…or you can spend a little more and get this one and never worry about it.

1/7/24 I ordered from Best Buy online, BBY01-806902428053 - the three Chief projector mounting components, necessary to ceiling mount my SonyVPLXW5000ES 4K HDR Laser home theater projector. They are: Chief projector mount, Chief ceiling plate and Chief adjustable column 1/13/24 - Via UPS: Received ceiling plate only (BB email delivery confirmation of such) 1/16/24 - Email received from BB, indicating Chief projector mount is delayed. 1/16/24 - Via UPS: Received only adjustable column (BB email delivery confirmation of such). Email confirmation AND my online order page shows that only the two items were delivered - not the projector mount! Later on 1/16/24 - On BB online account order page, it was changed to show that Chief projector mount was delivered on 1/13/24 along with the ceiling plate) IT WAS NOT DELIVERED! At this point, I decided to return the two items. But, I could not return a projector mount I did not receive. Get my problem here? 1/16/24 - 2/13/24 (Keep in mind, when calling BB Customer Service, they told me I could NOT return till order was complete) I mounted my projector on a shelf unit as I could not wait any longer to use my projector. Called on 1/22, 1/26, 1/27, 1/29, 2/5, 2/8 and 2/13. BB customer service, letting them know I DID NOT RECEIVE THE CHIEF PROJECTOR MOUNT, only the ceiling plate and adjustable column AND each time the online BB rep indicated not to worry. Their responses:: “Don’t worry, there is a glitch in the system” “Don’t worry, your return dates can be extended on the items by the time the Projector mount arrives, you will get an exception” “Don’t worry, BB can give you a credit for the stress and trouble you are experiencing”, “I know you want to return the items, I hear you when you say you are upset, but you cannot return the items until you have your entire order in hand” “You cannot return to the store, you have to work through us” “Don’t worry, it will arrive”, AND then the last straw“It shows it was delivered” 1/25/24 my credit card was charged for the Chief projector mount, which I had NOT received. See above for my responses when I was letting them know I did not have it! Note on 1/26/24 when speaking to the BB customer service rep, they told me to put in for a refund. A refund of something I have not gotten, but shows I received. How do I get a refund when I don’t have the items I was charged for!? They had no answers. The rep took my complaint/refund request to BB indicating that I had NOT received the projector mount, but was charged for it and why the heck was my online order page changed showing it was delivered on the 16th, along with the ceiling plate - when it was not. 2/6/24 - Projector mount was delivered by UPS On 2/13/24 I got a BB response via email from a Jack, with BB investigations, saying that it was delivered on 2/6/24 and therefore I had no complaint and no refund would be issued. 2/13/24 I called one last time and spoke with a BB customer service rep and told her I wanted to return all the items now that I have all three parts from the order. She told me that it shows I am out of the return date on them all and they cannot make an exception! We debated this for a while and she stood firm. She said online it shows the deliveries of all items were made on 1/13 and 1/16 and they cannot make an exception. So, I went into the store that day and got a refund on all three items. Last insult was that they charged me an extra 3% sales tax on my return, rather than the lower tax rate that my house is in, where I received the items. This was the most stressful, frustrating shopping experience with Best Buy I could imagine having. The customer service persons will promise, lie and do a horrible job. They empathize verbally and take a lot of the time on the call doing so. I don’t need empathy, I need resolution and honesty, which they cannot provide!!

Perfect to attach our EPSON 4K-ESHIFT PROJECTOR in basement home theater. Was suggested by Best Buy magnolia team!

Looks clean and holding my large projector very nice

The bestbuy rep said this would work great for my item. The set up and use made it so much easier then not having this at all.

This mounts very easily to your projector for hanging.

Pipe to screw in and ceiling attachment come separately. Beware

Worked well with our extension column & projector to mount in the drop ceiling for our board room.

The mount is actually two parts. One you attach to a ceiling or Chief/1.5"piping, and the other to the projector. It's rated for up to 50lbs and supports 3 or 4 hole setup projectors. The setup on the projector is actually pretty easy. They also provide a lot of different screws, so one set should work for you. It also includes security features (screws, and a key for unlocking the mount) if needed. Once you have the top part mounted, the bottom projector part slides in and you lock it into place. You can fine tune roll and pitch with screws on the top part of the mount. It was easy to install and the quality is good. Many items snap into place instead of needing screws which makes it easier to setup.