Customer Ratings & Reviews
- Model:
- GA03131-US
- SKU:
- 6517336
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the Chromecast with Google TV (HD)'s ease of use, intuitive remote control, and excellent streaming capabilities. Many appreciate the smooth interface and straightforward setup process, resulting in a positive user experience. While some users noted occasional lag, the overall performance and picture quality were frequently praised. The device's compatibility with various streaming services and devices also received positive feedback.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Streaming
Works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well to allow me to stream Xfinity to my tv.
I would recommend this to a friend - Pros mentioned:Ease of use
Chromcast1080
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up and works well. Looks good and remote is easy to use strongly suggest if you want to stream to a TV easily
I would recommend this to a friend Chromecast
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for smart and non-smart Televisions.
I would recommend this to a friend- Pros mentioned:Ease of use
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying online streaming perfectly with ease
I would recommend this to a friend Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great absolutely love it and go get one for you and yours
I would recommend this to a friendOk Item
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not working as expected. Device is getting froze in between.
I would recommend this to a friendBrand response from Google Team
Posted .Hi there! We're sorry to hear about your experience with your Chromecast with Google TV (HD) — If you need more assistance, contact us, we're glad to help: https://support.google.com/googlenest/gethelp?hl=en
Adds Convenience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My understanding was that with time this device would learn your favorite programs and enable you to switch between them without switching apps. For example one program is on YouTube TV, another on Paramount. You can select either on the same screen. This feature works well and the device works well in general.
I would recommend this to a friendReturned it
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ended up returning it. I have been a chromecast user from the beginning but this just didn't do it for me.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, LukeA. Thank you for sharing your feedback with us, and we're sorry to hear that you decided to return your Chromecast with Google TV (HD). We aim to provide a positive experience with all our Google Nest devices, and we'd love the opportunity to change your perspective.
If you have any questions or concerns, please don't hesitate to reach out to our support team. We're here to assist you and address any inquiries you may have. You can easily contact us through this link: https://support.google.com/googlenest/gethelp
Wasted my Money!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got a new box, opened with excitment only to realize it had an used remote. The batteries were already in the remote and scuff marks on the back. It says to hold 2 buttons on the remote to sync with the device but nothing happens. The actual device looks new. Unfortunely I opened the box a couple months after my purchase so can’t return/exchange. Great job Downingtown, PA Best Buy fooling people and making money.
No, I would not recommend this to a friendgood product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good product. Easy to handle it. Remote size should have been big.
I would recommend this to a friendBrand response from Google Team
Posted .Hello there, AshV. Thank you for sharing your review on Chromecast with Google TV. (HD). We're delighted to hear that you're having a great time with the device. Your feedback on the size of the voice remote is appreciated and we've taken note of it. Our team of dedicated specialists are here anytime you have inquiries or if you want to explore what else the device can do for you. You can visit our Google Nest Help Center by clicking on the help link here: https://support.google.com/googlenest/gethelp
Won't deliver correct resolution for all TVs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The convenience of it having all the apps is nice, but it fails to recognize my TVs actual resolution capabilities and puts itself into 480p mode putting up a message that 480p is unsupported. Going into display settings provides no options other than 480p.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey HomeOffice! We understand you're running into some trouble changing the video resolution on your Chromecast with Google TV (HD). If you'd like to learn more about supported resolutions or troubleshoot this further, feel free to contact us here: https://support.google.com/googlenest/gethelp?sjid=12339849229005656056-NA&visit_id=638504404279120453-1824415417&rd=1
- Cons mentioned:Lag
Bloated device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you just want a Chromecast, skip this. It barely functions as a Chromecast (meaning casting from a device to the CC on your TV) and forces a bunch of extra, unnecessary features because of the Google TV integration. The CC feature is super laggy and unstable and functions worse than my old regular CC without GTV integration. Waste of money (both this and the 4K one).
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi Wasteofmoney, we appreciate you for sharing your feedback on Chromecast with Google TV (HD), and we’re sorry to hear the Google TV integration is below your preference. Google TV is a new experience that brings together movies, shows, live TV, and more from across apps and subscriptions and organizes them just for you, so you can spend less time browsing and more time watching. It provides intelligent recommendations across your streaming apps based on your interests and what’s currently trending.
We suggest clearing the app cache that might help as having a sizable amount of cache stored, would affect its performance:
- From the Google TV home screen, in the top right, go to the user profile icon and select Settings.
- Select Apps and choose the app you're having trouble with.
- If you can't find it, select See all apps.
- Select Clear cache and then Ok.
- If clearing the app cache didn't work, you can try to reset your Chromecast with Google TV by following the steps here: https://support.google.com/chromecast/answer/6254654
If additional help is needed, reach out to us anytime at the following link: https://support.google.com/chromecast/gethelp
Customer
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes the apps don’t work & you have to force close…
I would recommend this to a friendBrand response from Google Team
Posted .Hi there, Thisandthat. We're so sorry to hear about the trouble you have with your Chromecast with Google TV (HD). This could be due to Wi-Fi connectivity issues. Check if your internet connection is stable and that your Chromecast is getting a strong signal. You might also consider restarting your router and Chromecast. Additionally, having a sizable amount of cache stored would affect its performance. Clearing the app cache can help. Here’s how:
- From the Google TV home screen, in the top right, go to the user profile icon and select Settings.
- Select Apps and choose the app you're having trouble with.
- If you can't find it, select See all apps.
- Select Clear cache and then Ok.
- If clearing the app cache didn't work, you can try to reset your Chromecast with Google TV by following the steps here: https://support.google.com/chromecast/answer/6254654
You can visit us anytime at the following link if you need more help: https://support.google.com/chromecast/gethelp
- Pros mentioned:Ease of use
Nice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple and easy to use. I never had a bad time using the chromecast and would buy again
I would recommend this to a friend A definite must
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have the older Chromecasts and cheap Android TV and this blows them both out the water. One you set it up you don't need a phone to cast to it its basically like buying a working cheap Android tv which i haven't found one yet thats half as good as this thing
I would recommend this to a friendWaste of money
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not compatible after all. Good for Amazon streaming services
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, FelixD! Thank you for your feedback on Chromecast with Google TV (HD). It's unfortunate to hear that it wasn't compatible with your setup. While the Chromecast with Google TV (HD) supports a wide range of services, there may be specific compatibility issues depending on your region or individual setup. We wanted to know more about your concern so we can better provide you with the best resolution about your concern. We recommend reaching out to our dedicated team of specialists on the Google Help Center page: https://support.google.com/googlenest/gethelp
Needs Airplay.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a streaming device. Needs airplay. Sold my Pixel so it’s not as useful as it was.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, Jdub. We're sorry to hear that your experience with the Google Pixel Tablet has been less than ideal. Your feedback on having Airplay features is appreciated and we've taken note of it. If you have additional questions about the device or need any assistance, you can visit the Google Help page for more help anytime on the link here: https://support.google.com/googlenest/gethelp
Pass on it.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought i would use this at hotels since i travel alot. Rarely are the hotel TVs positioned in a way that you have access tobthe panel to connect the Chromecast. Don't waste your money. And even if connected there are internet password issues to use.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, ElliotR. Thank you for sharing your review on Chromecast with Google TV (HD). We're sorry to hear that your experience with the device didn't meet your expectations. The device is designed for home use where the ports of your TV are accessible to you and that you have a private home internet connection. The Help Center page here contains useful setup directions, watch and gaming tips, and general information on ways to best use your Chromecast with Google TV: https://support.google.com/chromecast/topic/10089023
If you're in need of any assistance, please don't hesitate to contact us on our Google Nest Help site for immediate support: https://support.google.com/googlenest/gethelp
Chromecast
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wi-Fi rant sucks and it’s kind of slow but other then that it’s ok
I would recommend this to a friendStreaming media player
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work on my tv or internet service could not use it
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hello there, ButchB. Thanks for letting us know about your experience with the Chromecast with Google TV (HD). We’d like to investigate whether this issue is with the device, network or other environmental factors. Contact our specialists at the following link so we can guide you with troubleshooting accordingly: https://support.google.com/chromecast/gethelp