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Customer reviews

Rating 4.6 out of 5 stars with 36 reviews

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  • Performance

    Rating 4.7 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.5 out of 5 stars

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86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-36 of 36 reviews
  • Rated 5 out of 5 stars

    Best in class

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing, intel has also been pushing out frequent driver updates which have greatly improved performance. It’s also the best at power efficiency so you can actually game on the go without the battery dying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a beast!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a beast and is a great handheld! It’s been handling every game I throw at it with ease!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome system, with a catch,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a tiny powerhouse, I can play Cyberpunk 2077 at high frame rates as well as Battlefield 6. One catch is the MSI UI is crappy and glitches often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technically the second most powerful handheld out the beats the z2e in most if not all games.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MSI Claw 8 ai+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome handheld so far, much better than I expected and I highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Increíble

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing processor, it works pretty useful for all games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s worth it,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Msi claw 8ai plus get updates and intel drivers update. They also fix issues through updates it run games smoothly and doesn’t struggle like the other handhelds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best handheld to date

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup takes a little bit and the settings need to be tinkered with. Its all worth it. Playing battlefield 6 beta easily. Jedi Survivor, cyberpunk, the works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own ROG ALLY, Lenovo Legion, and Steam Deck as well as the MSI Claw. Without question the MSI is superior in all ways

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Powerful console with DPad flows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful hand handle device , most game runs a decent FPS . The hardware it self is comfortable but the Dpad unfortunately has a poor design. After 4 weeks in wore out and got stuck in the down direction. Other than that is a good console . Had to take it back and luckily I had my total reward protection plan and got full refund since there were no more in stock. I just pre order Leonovo legion go 2 instead

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bad delivery experience = likely damaged device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was late, and once delivered the packaging was all mangled. Still, the device looked outwardly ok so I stuck with it for a week. But no, several of the buttons don't work. I'm chalking it up to "damaged in transit", so am exchanging it for a brand new one. Luckily having the BB rewards program, you get 60 days to return your purchase, no questions asked, easy peasy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great on paper not in practice. At end of day just too many hoops to jump through to be enjoyable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Handheld PC to Date

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased one from another retailer because it's always sold out on Bestbuy. I've owned the Steamdeck, Rog Ally and Legion Go. This one is the snappiest, best performing handheld PC I've owned by far. Great battery life (I can sit on my couch and play Farming Simulator for 2 hours and more without having to plug in again. It has the comfortable grip like the SteamDeck, big Screen like the Legion Go and snappy performance of the ROG Ally (faster, actually). It's got all of the bets features of the other handhelds in one package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This device great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Display, Audio Quality, Build quality, Performance, Battery life. ————————————————————————————Cons: Weight, Design and color scheme. Lack of kickstand and available accessories as of end if June and beginning of July.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst gaming handheld! It takes ages to install the windows updates

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The beast❤️

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this yesterday this is beast better than onexfly pro nice screen bigger 8 inch love it!!!

    I would recommend this to a friend
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