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Customer Ratings & Reviews

Your price for this item is $999.99

Customer reviews

Rating 3.8 out of 5 stars with 8 reviews

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-8 of 8 reviews
  • Rated 3 out of 5 stars

    Its alright

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owning a Rog Ally X, I was hoping to upgrade to a larger screen with similair battery life. The MSI Claw 8Ai seemed to check all the boxes. I will say that the screen size (8”) is very nice and bright. It feels lighter than it actually is. Its quiet even when the fans are going. Unfortunately the M Center software has all functionality of a bad web page. Theres no option to control TDP. The update function still shows updates after they have been installed. Games take longer to load than they do on my Ally X, and there is a lot of stutter/framerate issues making certain games unplayable, even with the lowest settings. I ended up returning this, not because it isnt a good handheld, but because it is just light years behind Asus and possibly Lenovo in terms of refinement. My other concern was that it is the only handheld with an intel chip/gpu and MSI intends to release a new 8A with a AMD Z2E chipset. That makes me think that this may be more of a unique handheld that will probably not get prolonged support by Intel.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Solid device

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After running some updates out of the box, this thing runs like a champ!! I definitely recommend upgrading the SSD or getting an external SSD. All in all, it is a solid choice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, but not worth the $1k price point

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen, great performance, great sound, great ergonomics. Play GoW-R and HFW buttery smooth at medium with quality upscaling. However, the MSI software leaves room for improvement and its cluncky and not particularly user friendly. But having had MSI laptops and motherboards before, i knew to expect that. The device is also quite heavy, getting close to uncomfortably heavy. Still on the fence on if i will be keeping it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best PC handheld right now

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the og ally,X, sd oled, and legion go but Claw 8 is definitely worth the upgrade!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Handheld PC to Date

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased one from another retailer because it's always sold out on Bestbuy. I've owned the Steamdeck, Rog Ally and Legion Go. This one is the snappiest, best performing handheld PC I've owned by far. Great battery life (I can sit on my couch and play Farming Simulator for 2 hours and more without having to plug in again. It has the comfortable grip like the SteamDeck, big Screen like the Legion Go and snappy performance of the ROG Ally (faster, actually). It's got all of the bets features of the other handhelds in one package.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I wouldn’t buy it for that price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me, I don’t have it but I sing videos that it’s a good device for $900 even it could get a discount closer to $800 but now for discount will be only $900 maybe and it’s not a good device it’s gonna be the same price as a gaming laptop for $1000 so it’s not a good price in 2025 because it’s just not fair

    No, I would not recommend this to a friend
  • Pros mentioned:
    8-inch screen

    Rated 5 out of 5 stars

    The beast❤️

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this yesterday this is beast better than onexfly pro nice screen bigger 8 inch love it!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Impossible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wont be anything to review because they stock 1 msi claw 8 at a time and they dont know when theyre getting them.

    No, I would not recommend this to a friend
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