Customer Ratings & Reviews

High performance compared to the Z1 and Z2 Extreme and above all it has better ergonomics and has a reasonable weight.

I upgraded from lego. Its double in performance and battery. Perfect display 8 inch 120hz. Spekers are swesome. Easily getting 60+ fps in all games in higher graphic setting. Little pricey but worth every penny. Love it

It is more than I expected!! I am really surprised about the way how this handheld runs triple A Games..!! Really worth the price!!

Great screen, great performance, great sound, great ergonomics. Play GoW-R and HFW buttery smooth at medium with quality upscaling. However, the MSI software leaves room for improvement and its cluncky and not particularly user friendly. But having had MSI laptops and motherboards before, i knew to expect that. The device is also quite heavy, getting close to uncomfortably heavy. Still on the fence on if i will be keeping it.

Device is great, I had the Ally x when it first came out for about a week and the screen size was just too small for me. I even tried the Legion Go, but that cpu was not really ment for a 1600p panel and horrible battery life. This 8in screen is the sweet spot for me, it has great performance and all the games I've played run well at the 17w mode with the ability to still bump up the wattage if needed. The device is very quiet too even if I am playing at max wattage the fans keep everything cool and is barely noticeable. I was really impressed by this intel chip and hope they stay on their driver updates. Only down side i have run into is the MSI M Center app sometimes is slow or unresponsive to control buttons, but I think they should be able to fix this or hopefully the new Windows overlay coming to the Ally xbox comes to this device. Overall very happy with this device.

After running some updates out of the box, this thing runs like a champ!! I definitely recommend upgrading the SSD or getting an external SSD. All in all, it is a solid choice.

I have the og ally,X, sd oled, and legion go but Claw 8 is definitely worth the upgrade!

Owning a Rog Ally X, I was hoping to upgrade to a larger screen with similair battery life. The MSI Claw 8Ai seemed to check all the boxes. I will say that the screen size (8”) is very nice and bright. It feels lighter than it actually is. Its quiet even when the fans are going. Unfortunately the M Center software has all functionality of a bad web page. Theres no option to control TDP. The update function still shows updates after they have been installed. Games take longer to load than they do on my Ally X, and there is a lot of stutter/framerate issues making certain games unplayable, even with the lowest settings. I ended up returning this, not because it isnt a good handheld, but because it is just light years behind Asus and possibly Lenovo in terms of refinement. My other concern was that it is the only handheld with an intel chip/gpu and MSI intends to release a new 8A with a AMD Z2E chipset. That makes me think that this may be more of a unique handheld that will probably not get prolonged support by Intel.

This machin e is incredible. It's fast, it's quiet and the battery lasts so long sometimes I forget to charge it. It runs everything I throw at it. It's quite an amazing piece of hardware. The biggest problem is the MSI software. It's so bad I try to avoid it at all costs. The XBOX FSE is making it easier to do that but still not really a console experience like what you get from the steam deck. If you are computer savvy and don't mind/ enjoys a little problem solving, this machine will be incredible. If you want a more console experience I would recommend the steam deck of the ROG Xbox ally X.

Better then expected if you like to tinker with settings. It is one of the best handhelds on the market. If you are looking to buy a game machine that you can just pick up and play this might not be the device for you. There are a lot of updates and settings needed to give you the best performance . Once everything is set i would put this machine up against any other handheld. Its powerfull and plays everything. AAA Titles and everything else. The key is you need to take the time to configure it. It has replaced my legion go. The speakers are fantastic and battery life is great. I think i have fallen in love .

Love this thing, intel has also been pushing out frequent driver updates which have greatly improved performance. It’s also the best at power efficiency so you can actually game on the go without the battery dying.

The Msi claw 8ai plus get updates and intel drivers update. They also fix issues through updates it run games smoothly and doesn’t struggle like the other handhelds

Powerful hand handle device , most game runs a decent FPS . The hardware it self is comfortable but the Dpad unfortunately has a poor design. After 4 weeks in wore out and got stuck in the down direction. Other than that is a good console . Had to take it back and luckily I had my total reward protection plan and got full refund since there were no more in stock. I just pre order Leonovo legion go 2 instead

Setup takes a little bit and the settings need to be tinkered with. Its all worth it. Playing battlefield 6 beta easily. Jedi Survivor, cyberpunk, the works.

I own ROG ALLY, Lenovo Legion, and Steam Deck as well as the MSI Claw. Without question the MSI is superior in all ways

This thing is a beast and is a great handheld! It’s been handling every game I throw at it with ease!

For the price you get alot. I intially had the legion go S. I returned it and got this one for a little extra cash it was worth it.

Its a tiny powerhouse, I can play Cyberpunk 2077 at high frame rates as well as Battlefield 6. One catch is the MSI UI is crappy and glitches often.

Awesome handheld so far, much better than I expected and I highly recommend it

Delivery was late, and once delivered the packaging was all mangled. Still, the device looked outwardly ok so I stuck with it for a week. But no, several of the buttons don't work. I'm chalking it up to "damaged in transit", so am exchanging it for a brand new one. Luckily having the BB rewards program, you get 60 days to return your purchase, no questions asked, easy peasy.