Early Black Friday DealsNew Doorbusters through SundayShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $1,149.99

Customer reviews

Rating 4.4 out of 5 stars with 16 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
75%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-16 of 16 reviews
  • Rated 5 out of 5 stars

    Its a beast

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from lego. Its double in performance and battery. Perfect display 8 inch 120hz. Spekers are swesome. Easily getting 60+ fps in all games in higher graphic setting. Little pricey but worth every penny. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Msi claw ai

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High performance compared to the Z1 and Z2 Extreme and above all it has better ergonomics and has a reasonable weight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid device

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After running some updates out of the box, this thing runs like a champ!! I definitely recommend upgrading the SSD or getting an external SSD. All in all, it is a solid choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best PC handheld right now

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the og ally,X, sd oled, and legion go but Claw 8 is definitely worth the upgrade!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed with this device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device is great, I had the Ally x when it first came out for about a week and the screen size was just too small for me. I even tried the Legion Go, but that cpu was not really ment for a 1600p panel and horrible battery life. This 8in screen is the sweet spot for me, it has great performance and all the games I've played run well at the 17w mode with the ability to still bump up the wattage if needed. The device is very quiet too even if I am playing at max wattage the fans keep everything cool and is barely noticeable. I was really impressed by this intel chip and hope they stay on their driver updates. Only down side i have run into is the MSI M Center app sometimes is slow or unresponsive to control buttons, but I think they should be able to fix this or hopefully the new Windows overlay coming to the Ally xbox comes to this device. Overall very happy with this device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, but not worth the $1k price point

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen, great performance, great sound, great ergonomics. Play GoW-R and HFW buttery smooth at medium with quality upscaling. However, the MSI software leaves room for improvement and its cluncky and not particularly user friendly. But having had MSI laptops and motherboards before, i knew to expect that. The device is also quite heavy, getting close to uncomfortably heavy. Still on the fence on if i will be keeping it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best in class

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing, intel has also been pushing out frequent driver updates which have greatly improved performance. It’s also the best at power efficiency so you can actually game on the go without the battery dying.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its alright

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owning a Rog Ally X, I was hoping to upgrade to a larger screen with similair battery life. The MSI Claw 8Ai seemed to check all the boxes. I will say that the screen size (8”) is very nice and bright. It feels lighter than it actually is. Its quiet even when the fans are going. Unfortunately the M Center software has all functionality of a bad web page. Theres no option to control TDP. The update function still shows updates after they have been installed. Games take longer to load than they do on my Ally X, and there is a lot of stutter/framerate issues making certain games unplayable, even with the lowest settings. I ended up returning this, not because it isnt a good handheld, but because it is just light years behind Asus and possibly Lenovo in terms of refinement. My other concern was that it is the only handheld with an intel chip/gpu and MSI intends to release a new 8A with a AMD Z2E chipset. That makes me think that this may be more of a unique handheld that will probably not get prolonged support by Intel.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It’s worth it,

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Msi claw 8ai plus get updates and intel drivers update. They also fix issues through updates it run games smoothly and doesn’t struggle like the other handhelds

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Powerful console with DPad flows

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful hand handle device , most game runs a decent FPS . The hardware it self is comfortable but the Dpad unfortunately has a poor design. After 4 weeks in wore out and got stuck in the down direction. Other than that is a good console . Had to take it back and luckily I had my total reward protection plan and got full refund since there were no more in stock. I just pre order Leonovo legion go 2 instead

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Handheld

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own ROG ALLY, Lenovo Legion, and Steam Deck as well as the MSI Claw. Without question the MSI is superior in all ways

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best handheld to date

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup takes a little bit and the settings need to be tinkered with. Its all worth it. Playing battlefield 6 beta easily. Jedi Survivor, cyberpunk, the works.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst gaming handheld! It takes ages to install the windows updates

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Handheld PC to Date

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased one from another retailer because it's always sold out on Bestbuy. I've owned the Steamdeck, Rog Ally and Legion Go. This one is the snappiest, best performing handheld PC I've owned by far. Great battery life (I can sit on my couch and play Farming Simulator for 2 hours and more without having to plug in again. It has the comfortable grip like the SteamDeck, big Screen like the Legion Go and snappy performance of the ROG Ally (faster, actually). It's got all of the bets features of the other handhelds in one package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This device great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Display, Audio Quality, Build quality, Performance, Battery life. ————————————————————————————Cons: Weight, Design and color scheme. Lack of kickstand and available accessories as of end if June and beginning of July.

    I would recommend this to a friend
  • Pros mentioned:
    8-inch screen

    Rated 5 out of 5 stars

    The beast❤️

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this yesterday this is beast better than onexfly pro nice screen bigger 8 inch love it!!!

    I would recommend this to a friend
Sponsored