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Customer Ratings & Reviews

Your price for this item is $1,099.99

Customer reviews

Rating 4.5 out of 5 stars with 27 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.5 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-27 of 27 reviews
  • Rated 4 out of 5 stars

    MSI Claw 8 ai+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome handheld so far, much better than I expected and I highly recommend it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad delivery experience = likely damaged device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was late, and once delivered the packaging was all mangled. Still, the device looked outwardly ok so I stuck with it for a week. But no, several of the buttons don't work. I'm chalking it up to "damaged in transit", so am exchanging it for a brand new one. Luckily having the BB rewards program, you get 60 days to return your purchase, no questions asked, easy peasy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it. Probably the strongest handheld with a bigger screen and better resolution

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ergonomics, Performance

    Rated 5 out of 5 stars

    Best Handheld PC to Date

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased one from another retailer because it's always sold out on Bestbuy. I've owned the Steamdeck, Rog Ally and Legion Go. This one is the snappiest, best performing handheld PC I've owned by far. Great battery life (I can sit on my couch and play Farming Simulator for 2 hours and more without having to plug in again. It has the comfortable grip like the SteamDeck, big Screen like the Legion Go and snappy performance of the ROG Ally (faster, actually). It's got all of the bets features of the other handhelds in one package.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Performance, Screen quality

    Rated 5 out of 5 stars

    This device great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Display, Audio Quality, Build quality, Performance, Battery life. ————————————————————————————Cons: Weight, Design and color scheme. Lack of kickstand and available accessories as of end if June and beginning of July.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst gaming handheld! It takes ages to install the windows updates

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    The beast❤️

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this yesterday this is beast better than onexfly pro nice screen bigger 8 inch love it!!!

    I would recommend this to a friend
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