Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $749.99

Customer reviews

Rating 3.8 out of 5 stars with 27 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.1 out of 5 stars

  • Storage Capacity

    Rating 4.2 out of 5 stars

  • Controller

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

67%would recommend to a friend

Customers are saying

Customers express satisfaction with the Claw A1M handheld's overall performance, noting that it runs smoothly and operates effectively. Users also appreciate the device's ergonomics. Some customers find the battery life to be acceptable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-27 of 27 reviews
  • Rated 5 out of 5 stars

    Works and feels great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally I wasn't sold on the concept of a handheld but my friends all have the Steam Deck so I figured my time had come to get one too. I have a lot of MSI parts in my gaming pc so I decided to go with the Claw. Overall it feels pretty good. The joysticks and triggers feel solid and can hold up to my gorilla hands and the ergonomics of the grips are perfect for me. Pretty convenient device since now when we're traveling around now we can all play games together. Since it comes with Windows installed I can also do everything else I normally do on a pc or laptop too. 1TB was plenty of storage for me and games look surprisingly good on the screen (I was worried since I normally game on a 32" 2k monitor).

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy, wait a few months to see if they fix it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered mine on new egg, and received it on March 11th. Today is March 24th. As of today they haven’t addressed any of the following, and I have returned the claw. My privacy settings would randomly get reset to share with MSI. The factory button combinations for opening the keyboard and task manager would randomly be swapped for ingame button macros. The keyboard rarely comes up shen it should, and games crashed a lot, so this was an issue for me. I benchmaked the claw, steam deck oled, legion go, and ally. The claw was about on par with the steam deck. The legion go, and ally ran much better. Some games I couldn’t run at all on the claw because of driver incompatability or not enough vram. Physically, the screen is nice, the joysticks are nice, the top buttons are awful, the speakers vibrate the whole device, and the fancy ventillation on the back is mostly fake. There are only 2 silver dollar sized vents in the back that are actually open for air to pass through. The rest of the “venting” has a back panel blocking it off.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Performance!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too Expensive! Worst performing handheld at that price range!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great designing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this product for about a month now. The design is really sharp on the exterior and I don’t feel dizzy or sore in eyes after spending a few hours on the device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excited!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so hyped for this handheld, I am always looking out for new things to try. I now have my eyes in the MSI Claw

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Msi claw

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great divice really light actully feels like a handheld

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    MSI Claw

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesnt fell like an actual handheld at all or look like it either

    No, I would not recommend this to a friend
Sponsored