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Customer Ratings & Reviews

Your price for this item is $299.99
The previous price was $334.99

Customer reviews

Rating 2.2 out of 5 stars with 13 reviews

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Rating by feature

  • Value

    Rating 2.3 out of 5 stars

  • Quality

    Rating 2.1 out of 5 stars

  • Ease of Use

    Rating 2.4 out of 5 stars

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31%would recommend to a friend

Customers are saying

Customers value the Kenton 78.5" King Platform Bed for its easy assembly process, with many customers commenting on how simple it was to put together. However, some customers have expressed frustration with missing and broken parts, as well as the lack of a manual.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-13 of 13 reviews
  • Cons mentioned:
    Box spring needed

    Rated 4 out of 5 stars

    Okay frame

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This frame doesnt specify that a bix spring is needed. There are only 4 slats that wont provide enough support without the box spring. Even if there were more slats the width of the frame is too large for just a mattress. It woulf leave an ugly looking on each side. Also the height of the headboard is orettt high that without a box spring yhe gap between the mattress and the bottom of the headboard is not appealing. Shipping wasnt satusfactory either as the box showed up mangled and one corner of the tufted board was damaged. Set up was easy but some of the holes were not drilled out so you might need a drill. Overall okay frame but youll need a box spring. I wouldnt purchase again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy to assemble
    Cons mentioned:
    Bad packaging

    Rated 4 out of 5 stars

    Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my bedframe! Super easy to put together. Giving 4 stars because the packaging was falling apart when it arrived.

    I would recommend this to a friend
  • Cons mentioned:
    Bad packaging, Quality

    Rated 1 out of 5 stars

    Bad Packaging and low quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The packaging was so BAD, inside the parts were broken and messy. Bed frame used very low quality particle boards. I'd recommend that Bestbuy should NOT sell this product! It's a liability for you.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Missing parts

    Rated 1 out of 5 stars

    do not buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came with no parts, and had lots of scratches on the wood

    No, I would not recommend this to a friend
  • Cons mentioned:
    Quality

    Rated 1 out of 5 stars

    disappointed with my order. Do not buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor quality. Delivered without installation manual. I strongly advise against

    No, I would not recommend this to a friend
  • Cons mentioned:
    Missing parts

    Rated 1 out of 5 stars

    Donotbuy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy this bed came with no manual, missing parts and broken parts. Had to pay more money to buy wood to reinforce and who know when it’ll break. Worst costumer service as well if you have an issue they will not help so just don’t buy from here

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    pretty bed not great quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful bed but not the most stable. backboard is flimsy and legs bent after a couple month

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy to assemble

    Rated 4 out of 5 stars

    Great Bedframe!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good bed frame. Sturdy, and fit my mattresses well! Also fast pick up service!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to assemble
    Best Buy Employee

    Rated 4 out of 5 stars

    Good looking Frame! Good looking Price

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instructions were missing but simple enough to put together that me and the wife managed with out fighting or needing to hire divorce lawyers

    I would recommend this to a friend
  • Cons mentioned:
    Support

    Rated 3 out of 5 stars

    Wasn't happy at first but now I am!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bedframe is sturdy and very elegant looking. My complaint is that there are not enough supports for the mattress. It ended up being too low and the mattress felt like it was sinking. I ended up buying a metal box spring and made the platform look nicer and made the mattress feel so much better.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ugh

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It only came with 4 thin wood piece to go from one side to the other and thin screws that held the legs to those so dont do too much hard activities on it..

    No, I would not recommend this to a friend
  • Cons mentioned:
    Support

    Rated 1 out of 5 stars

    Don’t get it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has no support and dimensions for king bed is all wrong

    No, I would not recommend this to a friend
  • Cons mentioned:
    Missing parts

    Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nun of the parts was in there messing all of the connectors

    No, I would not recommend this to a friend