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Customer reviews

Rating 3 out of 5 stars with 2 reviews

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.
Page 1 Showing 1-2 of 2 reviews
  • Rated 1 out of 5 stars

    didn't test it?

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    Posted .
    Owned for less than 1 week when reviewed.

    Front fans came not working and support is closed despite the hours being within the time they claim to be servicing. I am having to figure this out on my own. Was hoping the system was working since I paid $5K for this...

    No, I would not recommend this to a friend
    • Brand response from CybertronPC Customer SVC
      Posted .

      wild,

      Thank you for choosing CLX; we regret the issue that was encountered!

      In the mention of attempting to reach support, it wasn't stated if it was Best Buy or us at CLX. If it was us that couldn't be contacted initially, we sincerely apologize for any difficulty in reaching our Support Team.

      Regardless, if you will please contact us, toll-free, at 855.490.2569, we will be happy to assist you, and remedy the issue.

      As to the system being tested, every CLX system is thoroughly tested, prior to being packaged for shipping. As to the cause of the issue encountered with the front fans, it may be something as simple as a wiring connector that came loose during transit or GPU protective foam removal, etc., or an issue may have only expressed itself for the first time, after initial transit. Again, regardless of the cause, we stand behind our product and are happy to help.

      Thank you again!

  • Rated 5 out of 5 stars

    Good build

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    Posted .
    Owned for 1 month when reviewed.

    Good build, no issues. I wish the case was a bit more ventilated, the fan on my 3080 is pretty loud when it kicks on. I was worried about the availability of parts for this setup but they only took about an extra 10 days past the delivery date estimate best buy gave. Clx customer support helped me out when best buy couldn't tell me anything about the delay. The system came securely packed and there was no bloatware present. I completely understand the extra time it took considering the availability of the components and most likely staff shortages with covid. Im 100% happy with my purchase.

    I would recommend this to a friend

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