Customer Ratings & Reviews
- Model:
- 13804-BW
- SKU:
- 6466627
to a friend
The model sent is not the one pictured.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had two Coleman hot tubs over the last 4 years (the green model). This one is slightly smaller but has almost the same (if not THE same) "egg"/pump as our green one. Except the version WE received is not the one pictured here on Best Buy's web site. In general, these hot tubs do not last very long. We have had many issues with the ones we've gotten, however for the cheap cost, it's been worth it. We love having a hot tub. My husband has spend HOURS repairing our old units, sometimes succeeding, sometimes not, and we were hoping that when THIS one had issues we'd be able to harvest parts off the old pumps we have... however, the pump we got looks very different (from the outside at least) so not sure it'll work to borrow parts. In conclusion, we haven't opened this new tub yet, but we're disappointed that it's not the same model as what is in the picture. Also, the liner color/pattern is different on the two models. The first picture in the box is what we got - notice the pump shape is different and also, the pattern on the liner does not extend up the sides of the inside on this model. The second picture is what was showing on the best buy site at the time we purchased. This is the one we wanted.
I would recommend this to a friendBrand response from The Coleman Company
Posted .Thank you for posting a review. Coleman has a wide range of products and some of them are being manufactured by our licensed company. Our Coleman - 4 Person Portable Inflatable Outdoor Hot Tub is manufactured and distributed under license, by Bestway.
For assistance, you can reach them at 855-838-3888 or email them to [email protected].
Super hot tub
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very easy to set up and use hot tub solution for us, the bubbles and powerful and heat is great, stays at temp you set.
I would recommend this to a friendOK, but not ready for prime time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to work pretty well as advertised, but eats the filter every other day and the ones matching the part number on it are NOT the same as the box of 24 that I ordered (for $72 + shipping) - center diameter and overall length are both different - unuseable. I found one with the correct center diameter that I can cut down with a scalpel to fit the length.
I would recommend this to a friendBrand response from The Coleman Company
Posted .Hello, Juejue.
Thank you for reaching out to us and taking the time to provide feedback on our Coleman® 4 Person Portable Inflatable Outdoor Hot Tub. We're sorry to hear that your hot tub's filter isn't compatible with the product. We would be delighted to provide you with the information to address your hot tub filter warranty claim for this product. However, upon checking, our resources show that this product is a licensed product under the Coleman name. The manufacturer and licensee company handle all warranty claims, troubleshooting, and any questions regarding the product. For direct assistance, kindly contact the manufacturer: Coleman Above Ground Pools – manufactured by Bestway (USA) Inc. Please let us know if you need further assistance. Thank you and have a wonderful day.
Easy set up and great functionality.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy setup. Plenty of jets to relax your muscles.
I would recommend this to a friend
