Early Black Friday DealsNew Doorbusters every Friday.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 514 reviews

Rating Filter

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 514 reviews
  • Rated 5 out of 5 stars

    Jeep install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job on install wish my member would have provided some perks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Component Speakers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an awesome job installing the component speakers in my Altima. Tweeters in the dash and speakers in the door panels. Everything works perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Max Martinez

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wanted to leave a note about my overall experience with my last purchase/install at the Whitehall pa store. Spoke with Max at the install bay. Was very happy with Max as he did the last install in my Nissan @ the Bethlehem store about 2 years ago. He is a perfectionist. I knew I would be in good hands with this installation. I brought to the store a very difficult install as I have a Ford 2021 F-250. As expected, Max did a flawless job. In addition to his excellent work inside the car his knowledge of car audio is unsurpassed. His advice on the install is what made the results completely awesome. I am once again very happy. John Caponigro

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installed speaker quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed speaker in a timely manner . Also order my part for me thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speakers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service speakers sounds awesome!!! I will return again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer treated my car like it was his.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had six replacement Best Buy speakers (Polk Audio) installed in my small SUV (2 woofers, 2 tweeters, and 2 two-ways). The installer was maticulous and when done the appearance looked "factory installed" (only sounded much better). The installer talked me through what parts he needed to use or fabricate and provided advice on what sound dampening I should add (not the typical up-sell, recommended what I needed and nothing more). When he was done he completely cleaned the car and there was no mess left behind. Only downside was the job took longer than expected but he was so careful I didn't mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Auto sound systems.techs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and very fast and sounds great. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Mids, Great bass. Great Highs. Great speakers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt and Courteous

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, courteous. Appointment time provided prompt service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    R series Alpine speakers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marlon is a awesome installer, I always use BestBuy to install my equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pedro is best installer in Spokane WA

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pedro at the North Spokane store is DA MAN -mmhooked up my ProMaster 2500 Cargo van with the full new headunit 10.5 inch touch screen display and new speakers with the Maestro kit that makes all my steering wheel switches work as if installed at the factory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speakers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install, Best Buy made sure they had it right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic installers did a great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought a new car a couple months ago, I was almost immediately unhappy with the factory sound system. Not enough of, well, anything. Being on a tight budget, I needed to take a "scientific" approach to upgrading the system. I went to Best Buy and, after several discussions and recommendations from the technician (I wish I could remember his name so I could call it out publicly), he suggested we start by replacing the speakers. Installation was prompt and the vehicle maintains its factory look, but sounds so much better. I'll be back in two weeks (next payday) to add an amp. I trust these guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speakers, stereo and backup camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dylan did a great job. I would definitely go back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free Install, good service, and a good price!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Best Buy auto stereo sales and install team was easy to work with and helped us order the right install accessories before our appointment, and then completed the install of a new Alpine receiver and front door component speakers. They also took the time to help our daughter with a tutorial of the stereo and how to connect her phone via bluetooth. The install of the stereo was free so it made a difference in the cost. I felt like it was a good value and price compared to the car stereo specialty stores. The car is a 2008 Honda Civic sedan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad car stereo installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was knowledgeable, very quick and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, KNOWLEDGEABLE INSTALLERS

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation for our speakers were going to be a challenge for my husbands truck. My husband is extremely picky about his 1992 Chevrolet truck, but his radio and speakers went out so he needed something. He was concerned that because it was so old, they may not be as careful with his truck, but mainly that since they were the original speakers, that the panels may not come down without tearing up. It was a flawless installation. The guys back there that we had working on my husbands truck were extremely professional and took great care of everything. The speakers hooked up perfect, fit perfect, and sound GREAT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Customer Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciated the workers who installed my JBL Speakers at the Roseville location. They were offering me other deals that would've been cheaper but the same type of speakers I was getting, although I stuck with the ones I purchased. I also really appreciated the person who took me back to my car after, and showed me what they did and was very informative as well about the type of subwoofers I was looking for that I could purchase later too. Definitely returning back here I'm super happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick speaker installation!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite, knowledgeable, and got the job done fast. I was told on the phone it was going to be 4+ hours and they had it done a little over 2.5hrs, when I need to update my CD player or put amps in I'm taking it to them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous Install!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to upgrade the factory speaker system in my new used car. I went to Car Toys just like everyone else does and they quoted me a price on four speakers and two tweeters with install. I quickly realized I could order the speakers online for a significantly less and Best Buy quoted me a price for the install that was roughly 60% of Car Toys. I was a little skeptical until I saw that all of Best Buy's installers are certified. What really sold me the deal is that they will even remove the speakers for free when I buy a new car! The install was quick and perfect. The guy who installed it was very professional. Would definitely go again!

    I would recommend this to a friend
Sponsored