Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 514 reviews

Rating Filter

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 514 reviews
  • Rated 5 out of 5 stars

    Quick component speaker install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who installed the speakers I purchased was awesome. I forgot her name, but you couldn't even tell anyone had even been in the car when I got it back. Which was also the extact time they told me it would be done. Great job. I will be back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car Audio Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job installing my car audio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install tech explained his process, and did a great job installing a new radio in my Subaru. After the install and some tests I realized the microphone for Bluetooth connection to my phone didn't pick up my voice, so I brought the car back in and the tech changed the mic location to ensure my satisfaction.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed new speakers installed to replace original stock 15yr old speakers that no longer worked. Staff was ready to begin work at scheduled appointment time, installation was completed within the 2hr time estimate provided by technician, and new speakers sound great. I will return to Geek Squad for future car audio installation services if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good technician

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good technician and clean install. 2 weeks after and it seems to be holding up well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better sound!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install time for my front speakers were decent and the sound quality from the factory is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best customer service of any Best Buy in Columbus. I highly recommend that you DO NOT GO TO TUTTLE for your speaker install if you want a pleasurable experience. Products recommended to me are all great; the gentleman even walked me through every piece individually

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great sounding speakers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Associate helped me decide on speakers based on his recommendation. Associate also installed speakers staying later to complete installation. Evening manager stayed with technical. Wish I had gotten their name so I could be more specific to rcommend them for recognition of doing a good job and have a very happy customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car audio install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work and final product installed by the car audio install in Altamonte BBY by ???. Sounds great and looks stock. JBL Component speakers front and back. Kenwood Amp to power them. The Total Tech Membership is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The customer service was amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service. The Best Buy employees set up the appointment and provided updates when the speakers were installed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will make the extra drive to see these guys for all installations in my car. They went above and beyond on the speaker installation. They even helped me fix a broken window switch that would have cost over $200 at the dealership! I can't say thank you enough for the speaker advice, workmanship, and customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Factory stereo upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Factory stereo upgrade, went well, will be back again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My stereo blue tooth receiver and speakers were installed by your tech Thaudeus, and he did an amazing job. Just got back from your store and everything worked awesomely! No issues as of this time. Thaudeus was very professional and should be commended. Thanks, Keith

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Agent geek squad easy to help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was great connected all my TVs to all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast & clean

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install team did a great job. Fast service and done when they said they would be. Fit and finish was good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speaker install dept was excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We went to the Pinole Location for installation and the staff was EXCELLENT! Very knowledgeable and suggested things for the system we weren’t aware of! I would highly recommend the crew in this location for work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Componet Speaker Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to 2 local bestbuy stores and at the 2nd location my cashier told me i had a decent installer . . . i mentioned it to the installer and im happy with my new speakers . . . next they are installing amp and lc2i . . . ill write another review after install is complete

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for taking your time to ask questions and make sure everything was exactly how we asked, in fact if not better then how we originally envisioned it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great installation of my car stero system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional in doing my complex installation, It was competed when they said it would be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speakers vehicle

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speakers look and sound great in my 4 Runner, the guys did a great job with the installation.

    I would recommend this to a friend
Sponsored