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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 514 reviews

Rating Filter

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 514 reviews
  • Rated 5 out of 5 stars

    Not finished until I was satisfied!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my speakers, not once, but twice. They went the extra mile until I was happy, and I am very happy! Excellent work, and professional service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car stereo installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally appointment was 6 weeks out because they have only 2 installers. Then covid shut it down for months. But finally installed, the installer was terrific- very friendly, knowledgeable and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality Work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was a lot of custom work that needed to be done to replace the speakers in my 2004 Colorado. I tried, but in the end, decided to leave the work to the professionals. They did a great job. I couldn't be more happier with the quality of the work at Best Buy, Fair Lakes, Fairfax, VA/

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stereo Fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was jumped up in line and the installation went awesome!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great service!

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kyle at the Downers Grove location was helping everyone in line and kept it moving making sure everyone was satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the car audio crew. I’ve had 3 cars done at this Best Buy and it’s been excellent service and quality of work. I’ll always recommend this Best Buy and I’ll continue coming back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alpine install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had geek squad install car stereo speakers and they did a great job. They were courteous and respectful and did a good job with install and cleanup. Much better than my horrific experience at Auto Audio in Little Rock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vehicle speaker installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did a fantastic job on speaker installation. He ran into challenges doing standard wiring so he made accommodations to make it work. Really went above and beyond. Speakers are sounding great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are TOPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad that Best Buy cares enough to hire some of the best and give them the training they need to do a top notch job. These were going in my husbands truck and he is extremely picky, and for him to say they did a great job is WAY OVER THE TOP

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I want to be a GEEK!! Wow!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whhhaatttt?? Geeks? I wanna be a geek! This install was AMAZING So IMPRESSED! Better than any local installer!!! A+++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy installation on mobile service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a very good job was fast and efficient . They will do more work for me in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Fast and Friendly Speaker Install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker installation was finished within a couple of hours and customer service was excellent. My beloved truck is back in business! I would definitely recommend this service to others. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had car stereo and speaker installs done on at least 4 different vehicles and the results have always been stellar. Pat the tech at the South County Best Buy is incredibly knowledgeable and professional. Can't wait to buy my next car.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Mooresville, NC for your audio installs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adil and Andrew were both amazing. I had a challenging setup they had not worked with before yet the prevailed and the new system sounds amazing. Thank you guys!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job of installation of my car audio system which was a Pioneer radio, Kicker amp and Kicker speakers. They did a thorough job. The job was time consuming but definitely worth the wait.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Job, stain looks bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job installing my speakers. I was disappointed to find that there is a stain on my seat that was not there before I brought my new car in to be worked on. I figured it would come out if I scrubbed it but it did not and I look at it every day I get in my car.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    went almost to plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was good, but unfortunately one of my cross overs wasn't working right, so we had to return the speaker and get a new cross over. Once they got the new cross over they put it in and tuned my entire car stereo. Again, it was fantastic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent replacement speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a car speaker go out. Replaced the pair with same brand (JBL) and am totally happy. I've known/used JBL products for over 30 years so I was confident. Installation was quick and well-done. Over all, very happy with purchase/installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speaker installation went well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was installed like it should have been.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad speaker installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great from purchasing the speaker equipment and installation by geek squad. The tech did a great job, thanks!

    I would recommend this to a friend
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