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Customer reviews

Rating 4.5 out of 5 stars with 303 reviews

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    Rating 4.4 out of 5 stars

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    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 303 reviews
  • Rated 5 out of 5 stars

    Remote starter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote starter works perfectly. The geek squad team was fast professional and courteous.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad take

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Take took 6hrs to install the alarm. This is after I was told it would take between 2-3 hrs. It was a waste of time. The take did not even install the alarm in correctly. The alarm does not go off when it supposed to at least everything else work.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Months to get an appointment??

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as an upgrade to my Compustar remote start. Best Buy gives a certain amount of time to return. How am I supposed to know if I need to return it, if Geek Squad can not get an appointment to install until after time is over???? It may be a decent unit, but how can I know if Best Buy takes MONTHS to get an appointment???

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great car starter.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found the Compustar 2-way upgrade a very reliable car starter system.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Remote starter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the remote starter package awaiting installation. I like the description of it. I will update my rating after the installation by Best buy team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hot car

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never in a cold car again...best tbing ever...get yourself one..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No solo installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product doesn't want you to install it yourself. It specifically wants you to pay someone. Says it on the side of the box.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Only 1 fob

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only 1 fob comes with the 2-way and the install guys wouldn’t set up the remote that came with the original alarm system.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never got to use since bb could not install

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Greenville nc store recommended this unit after the previously bb installed viper unit failed and they could not figure out how to fix it. True to form, they could not get this one installed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Range is less then stated. I think I was sold it and didn't need it. The 2way you need to subscribe for. It was not disclosed before sale or at installation

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Remote Only!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two of the Compustar 2WG15 for a x mas gift. I went over the features with the sales clerk and thoght it would be a great add on for each (different) vehicle. What was sold to me was JUST and $200. upgrade kit! Now I'm not able to return it!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor costumer service for repair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the car started installed on December 24, 2020 and by Jan 15, 2021 (less than 3 weeks) it doesn't work. I tried to call and get an appointment and sat on phone over one hour and nobody answered. I went into store to have it fixed and the appointments are 4 weeks out. Winter will be half over and I will not even have used the car starter that I paid $500 for. I am very unhappy!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Only an add on not a remote starter

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know about quality of product but they sold this to me and scheduled install. They did not mention it was only am add on and no a remote starter.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Warm car in Wisconsin

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. I wish the distance was a little longer.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Didnt last

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It quit working so I had to go in and get a new remote. I gave two stars because the technician was very smart and kind.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Unhappy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say, i am having some problems with mine, it wont even start from like 20 feet away or it will start and then shut off in like 1 minute.... So sad

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works when it wants to

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not worth the money It works when it wants to.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Missing product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not receive item. No customer service calls, no help whatsoever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It serves the purpose for which it was intended. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote starter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, 2 way and 1 way 2 remotes Works very well

    I would recommend this to a friend
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