The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Rated 2 out of 5 stars
No preview window. Can’t use!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
If been using pinnacle studio for 15 years. Many different versions. This one would not work properly, “video preview window” never shows the video, so its impossible to edit. Emailed with customer service dozen times and they gave me same canned response every time. Delete this, change this, rename that….wait what? and why!! My laptop was microsoft surface windows 10 pro, i5 , 16gb ram with 512 storage. After 2 weeks of nothing, I deleted from surface. Reloaded it to a different less powerful Dell, i3, 8ram, 256 laptop and everything worked first try. Wish I knew why it wasn’t working on MS surface.
No, I would not recommend this to a friend
Brand response from Corel Team
Posted .
I have not heard of any other issues with an MS Surface. If you can please send me your customer service ticket number we like to get the opportunity to help solve this issue for you.
Rated 5 out of 5 stars
Easy set up
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Product was delivered in under 15 minutes and a breeze to set up and get working.
