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Customer Ratings & Reviews

Your price for this item is $199.99
The comparable value price is $329.99

Customer reviews

Rating 4.1 out of 5 stars with 236 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers find value in the VIRTUOSO MAX Wireless Gaming Headset's sound quality, comfort, and battery life. Many appreciate the headset's connectivity range and the quality of its bass and active noise cancellation. However, some customers have noted that the headset can feel heavy, and the padding may not be as soft as they would prefer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 236 reviews
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Excellent Headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent audio quality, good mic quality, excellent connectivity, ANC is seriously top notch, loaded with intuitive features. I’d recommend this headset over every other headset I’ve tried.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Fix everything that needed fixing but 1 thing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to the last headset this is downgrade for comfort like idk how they green lot these for anyone who wants to wear them for long hours head ends up hurting not having the leather ear cups they had before but the sound is a little better but basically the same headset as the last gen of these but at least the battery life lasts for way longer more than a day I feel so that huge improvement but as for comfort horrible don't understand how you drop the ball this hard.... Corsair always does this too they literally make a amazing comfort model then when they upgrade they make it worse and rinse repeat they have the best sound just terrible comfort I wish I could just change out the ear cups and they would be 5 stars

    I would recommend this to a friend
    • Brand response from Corsair
      Posted .

      Hello,

      Thanks for your feedback. Remember to not use these for more than 1 hour to avoid fatigue, take 10 minutes of rest, and back to gaming!

      -Art CorsairGaming

  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Best Wireless Headset for PC Gaming

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great improvement from the last gen. Comfort is so much better and they do not feel as heavy on the head. Sound quality is much better too. Mic sounds great as well.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 2 out of 5 stars

    Downgrade from Virtuoso XT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I transitioned from the Virtuoso XT Wireless headset because I accidentally left the headset on the roof of my car, and the device flew off the car on the trip to my work. While dealing with the depression of losing my beloved Virtuoso XT Wireless headset at work, I noticed that this brand-new headset had just been released. I loved how the Virtuoso XT Wireless could seamlessly connect three different ways simultaneously via aux cable, Bluetooth, and USB Dongle. I expected the same experience from this headset. Which is where I would like to give the pros and cons to this device: Pros: The headset sounds excellent. The "Sound ID" application is nice, where you spend around 3 - 5 minutes going through different tests to where it will set on giving you a clear, connected sound. Sound cancellation - The addition of sound cancelation is excellent for someone like me who has ADHD; turning it on helps mute out the sound of my PC fans running in the background or someone moving around. It's not too upfront like other headsets, where it will feel like your ears are being plugged. Further USB connection distance - I had issues with the Virtuoso XT disconnecting from the USB dongle while sitting right by my PC, which tended to be annoying. This headset can connect throughout the house, and the "50 feet" disclaimer is a conservative estimate. Though this is nice, there is a con about the connection that you will want to read below. Cons: Comfortability - **BEWARE Glasses Users** The headset is made to last; that is a fact. The headband is made of different leather, which will last much longer than the Virtuoso XT headset, as mine started chafing after 1.5 years of use. However, the added durability lessens the comfort. I transition from contacts to glasses regularly, and I cannot wear this headset for longer than 1 hour with glasses on. Due to how little cushion is provided on the earmuffs. This is a new device, so no third-party accessories have been made yet, which may make the headset more comfortable. Consistent Connectivity - This is the biggest downside of the headset and the reason why I will be returning it for a different device. The Virtuoso XT Wireless was seamless, and I expected the same from the MAX... Boy, was I let down; if I'm in a meeting and using the headset with the mic, the Bluetooth suddenly causes all audio I hear to sound like robots or like others are underwater. I will try to disconnect and reconnect the headset, which will fix the issue for maybe... 3 minutes, but then everything reverts to plain lousy audio. The same thing happens with the dongle; I will be playing a game, and then suddenly, the audio just flat-out gives up, and I have to turn the headset off and back on. A recent update, v. 0.34.411, seemed to fix most of the dongle issues, but the Bluetooth problems are still rampant. TLDR: It was going from a device that had three ways of connection that worked seamlessly (Virtuoso XT Wireless) to this device removing the auxiliary port and struggling with two forms of connectivity. I will advise you to steer away from this headset. For the price, the lack of comfortability, and consistent connection issues with Bluetooth and USB dongle. Save money by getting the Virtuoso XT RGB Wireless and get a fantastic pair of earpads from WC Freeze that will improve your experience with the headset.

    No, I would not recommend this to a friend
    • Brand response from Corsair
      Posted .

      Hello,

      And thanks for your feedback. If there's still anything our team can help with, do contact them directly right on our site for assistance.

      -Art CorsairGaming

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Headphones Ever!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are worth every dollar spenr, from the quality of the headband to the earcuffs feeling like they float on your head. Its amazing at what sound can do especially with tehse! And even the free dobly service that comes with them to enchance the sound. Something i dont hear spoken enough about is the siund test. It allows one to set up there own custom hearing with corsairs software to ensure your gaming standards are met!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset exceeded my expectations in every way. The audio is crisp, with deep bass and clear highs, making it perfect for gaming, music, or calls. It's incredibly comfortable, even during long hours of use, and the build quality feels solid and premium. If you're already a fan of Corsair, this headset is a no-brainer—it delivers the quality and performance you'd expect. Definitely worth the investment.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great Headset !

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds amazing. Feels good. Amazing battery life. The ANC works wonders. The mic sounds good. ICue software allows you to change the settings to adjust the sound based on what you like such as more bass etc.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Corsair Virtuoso is an excellent gaming headset and easily ranks among the top five I’ve ever used. It delivers outstanding sound quality with rich, immersive audio that enhances both gaming and media experiences. The build quality feels premium, offering a comfortable fit even during long gaming sessions. While the microphone is decent, it doesn’t quite match the high standards set by the rest of the headset. Overall, it’s a fantastic choice for gamers who prioritize audio performance and comfort, but those who rely heavily on voice communication might find the mic a bit lacking.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Best Buy Employee

    Rated 4 out of 5 stars

    Superb Headset

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable and I'm a big fan of the woven ear muffs, sound quality is exceptional, and while I had some issues where the program for the equalizer wouldn't let me have access to the controls I was able to get access and customize the sound to my liking. Overall a really great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great Headset!! BUT...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset! Quality of build is fantastic! Sound is great! Comfortable! Drivers are easy to install! Dolby Atmos recognizes headset with no key needed. BUT... the mic is subpar at best. If you don't care about microphone sound quality than this is your headset!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Would buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound stage and very comfortable. Would recommend if you've been thinking about them

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headsetThe CORSAIR VIRTUOSO MAX Wireless Gaming Headset in Carbon offers exceptional high-fidelity audio, elevating gameplay with immersive sound. Its premium memory foam earpads provide lasting comfort for extended sessions. With versatile compatibility across PC, Mac, PS5, PS4, and mobile, plus a sleek Carbon finish, it’s a top-tier choice for gamers.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Almost Perfect.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would love to give this headset 5 stars if it had a wired mode like my old Virtuoso XT headset. Despite that design flaw, the sound quality is much more improved along with build quality, and the sound is superb. The noise canceling is ok. This is mostly because I personally get a headache when it’s activated but that’s just a me thing I guess. The transparency mode is amazing when your content volume is low but it’s not apple air pods max great. If they could improve the transparency mode and offer various noise cancellation frequencies to choose from, as well as a wired connection mode, this headset would be the king of gaming headsets.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Solid headset for Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty solid upgrade from the Virtuoso XT, sound quality is great and battery upgrade was much needed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great but has flaws

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad things: The headset bridge the sits on top of your head is VERY weak jointed be very careful not to drop or even stretch in anyway. Wish it had metal pieces! The other major flaw comes standard with Corsair is their lack of Bluetooth connection reliability. Pairing is almost impossible, constantly had to repair just to use them. Not to mention the mic stopped working after a few months. All in all great sound……. But not worth the money:)

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset for long session usage. The mic is super clear too.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, sounds great. Only downside compared to the Virtuoso XT is the removal of the 3.5mm audio jack.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset for pc/console gamers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is perfect for those that like to switch back and forth between console and pc. The sound quality is amazing. listening to music from you phone while gaming is great. The noise canceling is next level. If you want a headset thats built tough and will last you awhile definitely buy this one. Also, corsair I cue link really takes customization to the next level!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    corsair virtuoso

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product comfortable and sounds great, range of use is fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Worth the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have been the best headphone headset for work and play I've had in a while. Simultaneously connected to PC using USB dongle and Bluetooth to phone has been unique and great to use. I recommend being gentle handling the product but overall I've had a great time using this.

    I would recommend this to a friend
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