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Customer Ratings & Reviews

Your price for this item is $199.99
The comparable value price is $329.99

Customer reviews

Rating 4.1 out of 5 stars with 236 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers find value in the VIRTUOSO MAX Wireless Gaming Headset's sound quality, comfort, and battery life. Many appreciate the headset's connectivity range and the quality of its bass and active noise cancellation. However, some customers have noted that the headset can feel heavy, and the padding may not be as soft as they would prefer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 236 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Pretty good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a pair of DT 990s its honestly pretty good, i only use the flat preset since i like neutal sounds and not overpowering bass or treble. Headset is surprisingly comfortable unlike the previous vurtuoso. Very clear and easy to hear footsteps in csgo and valorant.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Virtuoso Max - promised and delivered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset Mic quality is the same as my studio mic, and I am able to simultaneously listen to music and hear footsteps around corners or on different floors in games. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity

    Rated 5 out of 5 stars

    Wireless gaming headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and priced well. I love how you can remove the microphone and how thisnhingnis wireless. Lastly, the icue software makes it easy to configure the device to get the most out of it. Oh, and the wireless is strong and works well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound amazing quality easy to use. Use a friendly. I love that. Has the noise. Cancellation definitely helped me increase my shooting games on pc

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headset with one issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good. I use custom earpads which makes them more comfortable. My only complaint is a bug with the voice feedback. Doesnt seem to work with mine (not sure if it is software or hardware). Im not the only one with this issue either.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, great sound quality, and overall a very high quality headset.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. Love the features it has. Perfect noise cancellation. My PC can get loud but with these on I don’t hear it. They are comfy but you have to get used to it. At first it is kinda uncomfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Holy crap this thing is good.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holy crap this thing is good. This thing has the best mic for a wireless gaming headsets that I have heard and the headsets itself is high quality. The noise cancellation and transparency mode are just fantastic. I love iQue and being able to cater different sound profiles for different games and apps automatically syncing to it without having to manually change settings. I have not tried the Dolby Atoms yet but I heard it was good for games it supports. I'll have to try it out sometime. The headsets does come with a free license.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Excellent features, mediocre comfort

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially I love this headset. It sounds awesome with the equipped 50mm graphene drivers and the dual Bluetooth and PC feature is unmatched. I absolutely love that the Bluetooth and the PC sound have separate control wheels which I have not seen in a headset so far, but besides that, everything else kind of goes out the window. I can tell you more about what makes this headset good yet you can have all the features in the world but if you're not comfortable it's just not worth it to me. The headband is made from a very hard memory foam and after an hour of use, my head started to hurt not to mention the clamp force is pretty strong and my temples starter hurt as well. You just can't do long sessions with this headset which is such a bummer because it sounds amazing and I love the features. In short, this headset hurts and it distracts all the good things it has to offer, and for 300+ dollars you have to deliver a comfortable experience

    No, I would not recommend this to a friend
    • Brand response from Corsair
      Posted .

      Hello,

      Sorry to hear about the comfort. I'd give it a bit more of use to see if it gets more comfortable, unless a return is necessary!

      -Art CorsairGaming

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great but the headband is cheap plastic and broke very easily.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It’s comfortable, it sounds great. Icue still is less than desirable but it seems to be working so far.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    One of the bests headsets to date

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best headsets I’ve ever owned with high quality audio and comfort.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Had potential, seems like a rushed release.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This had the potential to be something great, but they fumbled very terribly! IF ONLY Corsair was a little more thoughtful and took their time perfecting this before release. This would have been one of the greatest headsets of 2024. Audio quality for music was great, But okay for gaming. Microphone- Mic quality sounded good, however, sidetone was absolutely broken. You were only able to hear your side tone at 80-100%, and if turned up all the way, you would get a weird feedback. Comfort- absolutely horrible. Barely a quarter inch of memory foam. The cushions look like they were made for Antarctica, but was a total cat fish. Not a surprise, but the headrest LACKS in memory foam. ANC- not bad for the price, but also not that great. Transparency- Mediocre! Only 2 microphones; one on each side of the headset. Why add this at all, if it’s going to sound distorted, cheap quality, and lackluster. Overall like a 4/10

    No, I would not recommend this to a friend
    • Brand response from Corsair
      Posted .

      Hello Kevin,

      Sorry to hear about that, no pun intended. Please contact our team directly on our site as it seems you may need a bit of assistance with the issues.

      -Art CorsairGaming

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Repeated corsair customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the Virtuoso SE and XT , but unfortunately those broke. I decided to give Corsair a last chance with the Max and so far I've enjoyed them a lot. The sound quality is amazing and the headset feels a bit more premium than the previous. Love that they kept the removable mic.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great and are super comfortable. Excellent sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for gaming! Sound good quality and very comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Try this badboys out, and i was completely satisfied with the sound quality. Love the 2 ear cups volume control wheels(love that one wheel controls phone volume and the other computer volume). Dolby atmos with sounds great. Reason for the 3 starts: I dont like how little phone the earcups have. When playing for longer hours starts to hurt. In my experience, the previous generation was more conformable than the virtuoso max. Also, for the money is not a big difference in spund quality. For $329.99, earcups should feel more premium. Sound from last generation to the Virtuoso Max should be way better. I don't dont how to express the dissatisfaction. HS80 max sounds almost like virtuoso max. Price difference is doubled. For $250 IMO, this headphone would be top notch.

    No, I would not recommend this to a friend
    • Brand response from Corsair
      Posted .

      Hello Cris,

      Thanks for your feedback. If you run into anything our team can help with, do contact them directly right on our site at any time.

      -Art CorsairGaming

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Wouldn’t choose any other head phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing worth every penny, quality sound, batery life, luxury feel and look

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    9/10 Headphones!

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are fantastic. By far some of the best noice cancellation features on gaming headphones i have ever experienced. The audio quality is something to be over extatic about as well. The built in dolby atmost features really brings a new level of listening experience to life. They are very well built and seem like they are designed to last. The only thing preventing these from being a 10 is the comofrt. Over all is very good but over prolonged period of time can be uncomfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great Headset

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and balancing options when using them on my PC as well as allowing me to link my phone to them as well.

    I would recommend this to a friend
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