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Customer Ratings & Reviews

Your price for this item is $197.99
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The comparable value price is $329.99

Customer reviews

Rating 4.4 out of 5 stars with 70 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the VIRTUOSO MAX Wireless Gaming Headset for Xbox's sound quality, battery life, and active noise cancellation. Many appreciate the easy-to-use volume control and the immersive Dolby Atmos experience, along with the balanced bass. However, some customers feel that the headset could be more comfortable and lighter. Additionally, a few have concerns about the headband padding.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 70 reviews
  • Rated 3 out of 5 stars

    Can You Hear Me, Now?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, these have not disappointed me - I purchased them specifically to use for Arc Raiders after having issues with a previous pair. They've performed well. Sound is good, noise cancellation is fine and the mic seems to work well enough. They're more comfortable than others I've tried, but do sit slightly looser than I wish on the head. The price point is really what keeps these at a 3 for me - $350 after taxes is just a lot of money for headphones that "don't disappoint". I would want them to blow me away, and these simply don't.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is crisp and clear! They are easy on the eyes!!! Love these!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing can hear everything in these the ear phones arent super heavy on the ears either.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Great Quality - VERY heavy.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this headset....but its SO heavy. Hoping i'll get used to it, but I may end up returning it for something else. The weight of it actually makes the top of my head a bit sore.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    It's 100% worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life it great long distance connection is great I can go out side the house and still connected

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a pair week ago as a christmas gift to myself, and i love them so far the sound qauilty is amazing and the bluetooth to my phone while still connecting to the computer is amazing i can scroll social media while waiting lobbies without having to take off headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this heavy discount and I can say for that price this is a STEAL. I already use a lot of Corsair products and I'm coming off of a pair of Corsair hs80 and this one didn't disappoint

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New headphones for Xbox

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones, but I've had the Virtuoso for PC and honestly, I wasn't convinced. I didn't like the sound much; there are better options.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    I would hold off

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They won’t work with discord on xbox. It’s missing a lot of customization on xbox. iCUE needs to be on your desktop but there is no app on the xbox and settings in the xbox are nonexistent. They are comfortable and the battery last a long time. There are lots of wishes and wants with this headset specifically for the xbox. They need to make a headset that is universal to all platforms. This headset only works with xbox and pc. If they fix the discord problem I would give them 4 stars. They need to add the ability to change settings in xbox.

    No, I would not recommend this to a friend
    • Brand response from Corsair
      Posted .

      Hello,

      Sounds like something our team can assist with, do contact them directly on our site through the chat: help.corsair.com

      -Art CorsairGaming

  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what I use it for mostly fps games and never had a issue with it disconnecting from my Xbox

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly hit or miss product. Would really only recommend for people who are deep in the Corsair ecosystem. Build quality feels good at first, but there are some concerns about the earpad and headband material potentially tearing. Sound quality out of the box is very bad. Way too bass heavy and treble boosted. Need to EQ these to enjoy them. Comfort is fairly good but the pads have way less padding than what they look like they do. Battery life is average as well. They do look extremely good. Mix quality is also above average.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Its okies

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My major gripe was sound outside the headset, people around can hear the audio playing even at 20% volume which to me defeats the point of over ear headsets. Mic was good though.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headset for gaming. You can easily make out footstep directions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing, best headphones I’ve owned. Easy to connect to console and pc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best sounding headset I bought

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The absolute best headset I ever bought. The only problem I had was that I had dropped it and the sliding button to turn it on and activate the Bluetooth got jammed in. I was able to unjam it and it works great still.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Headset!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love corsair products! Had the OG virtuoso’s and uograded to this. Dolby atmos SHINES with this one. Can use on PC or Xbox

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good the headband easy to break be careful dot stretch too deep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Improved audio

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this headset. Replaced a previous Corsair headset with this one and is clear and fits better. Works perfect with PC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a bit pricey but worth it! great quality! super easy to set up and use

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Corsair Failed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted this headset. It has a very premium look and feel to it. Unfortunately, I was never able to use it on my Xbox because on three separate headsets that I purchased the wrong USB transmitter was included. There is a PC/PS5 version that does not work with the Xbox and somehow on all 3 headsets the transmitter for that model ended up with the Xbox headset. The first time I contacted Corsair they couldn’t care less and even sent me a survey on how they did without ever even responding to my initial concern. The second time they appeared to be on it and had the USB transmitter shipped to me. However, the transmitter they shipped to me was the same one I already had, which means I still couldn’t use them on my Xbox. I quickly emailed Corsair about the problem and they said they see I received the transmitter and the matter was now closed. I returned the headset for the last time the following day. I don’t know if the headset is any good for the Xbox, but I do know Corsair is terrible at quality control and customer service.

    No, I would not recommend this to a friend
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