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Customer Ratings & Reviews

Model:
CT4000X10PROSSD9
SKU:
6551162
Your price for this item is $459.99
The comparable value price is $524.99

Customer reviews

Rating 4.2 out of 5 stars with 145 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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There aren't enough negative mentions yet.
83%would recommend to a friend

Customers are saying

Customers consistently note the X10 Pro 4TB USB-C External SSD's excellent overall performance, speed, and reliability. Its portability and compact size are also frequently praised, with many appreciating its ease of transport and small footprint. The substantial storage capacity receives positive feedback, allowing users to back up large amounts of data. No significant negative feedback was reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 145 reviews
  • Rated 5 out of 5 stars

    very happy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like it recommend it to all really easy to use and very practical

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Failed within a few days.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this drive to migrate from my old computer's 3 TB internal SSD (a desktop), to my new computer's 512 GB SSD (a laptop). The idea was to use this drive as a permanent location to store most of the large and media-related files from my old computer since they won't fit on the new one. After copying most of the data, roughly 2 TB, the drive is now unrecognizable by both machines. It says it's not readable. Thank God I didn't delete the files from the old computer yet! I'll be returning and trying again with a replacement drive.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Buy Crucial X10 - Junk

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crucial X10 failed after only a few months. For a SSD drive that costs this much, I would expect better. I contacted Crucial Customer Service and they claimed they would replace it, but I am still trying to get them to respond after providing the needed info for replacement. Don't waste your money or time on Crucial!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    “Known issues” with Crucial ~ Crucial Support

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this X10 pro last week. I followed all directions to the letter. After turning my computer on, it would not boot up. I called support and was told this was a “known issues with Mac”. In utter disbelief I asked him, Why are you still selling this product?” After trying to troubleshoot, he said I would have to reformat which would mean losing all of the data I saved on it. We’re talking 2.5 TB. I mean the whole point of having a back up is to back your stuff up isn’t it? Fortunately, I am able to retrieve the data. I would normally have to pay for it, but the geek squad is going to do it for me tomorrow at no charge. I happen to be a member of whatever their program is at Best Buy. I should have bought a Samsung, which is what I wound up buying again anyway. For a few bucks more you know you’re getting quality. This is absolute garbage, if you value your data, do not buy this product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not waste your money.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit crashes randomly. Fortunately, you do not lose your data. I just did not expect to have to reload the tools whenever there is a problem. I would never buy this type of drive again. I have already switched back to the original type of drive that I was using before.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage. Literally garbage. First time i used it (BMPCC 6k Pro) it died after only a few minutes. No longer readable when connected to the camera, my phone or laptop

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    If I could give it zero stars...

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive completely died on me about a month in. I lost several future projects before I could back them up. According to forums this is common. Don't do it to yourself. Pay the couple of extra bucks and get a Samsung SSD. Way better reliability.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    False Advertising

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sold by company (not Best Buy) as Apple/Mac compatible and is not. Returned. Not recommended for Apple users.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer Beware!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought three of these drives to use with Final Cut to video edit. Two are working well, but one just died. We lost all footage and the projects we were working on. If you use these drives, make sure to do regular backups to protect against data failure. Crucial does not recover data (I did contact the company).

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Data Loss

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY! These drives are prone to data lost. Ive had to replace 3 of them with the exact smae issue. Worst purchase ever. Will cost you thousands to repair + try to recover data.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    JUNK!! & BEST BUY WALKS AWAY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of junk, manufacturer not standing behind and Best Buy refuses to help! DONE WITH BEST BUY

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Stability issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stability issues. Kept having disk errors, even after fresh formatting.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Failed after 4 months! Cannot mount on Macbook

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drive failed after very little use and only about 4 months. I used about half for a Macbook backup and now I cannot mount the drive no matter what. Will try to return, but not sure how that will go.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never again

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after one day and they would not send another without receiving the defective device. It had personal pictures on it that could not be erased and we were supposed to trust them to erase it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drive fails any time I cross 50% usage. Would not recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Must have been a bad unit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drive failed after 3 weeks. I've had another I purchased from Amazon without any issue. I will be returning it to the store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive is garbage. After only a month, it will no longer mount in macOS.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke with lots of data

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 weeks later is stoped working! 3.5tb of work related data gone! What a $@$;

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never buy this product. NEVER

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has died. With less than ONE FREAKING MONTH of use it has died

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Difficult

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not know how to use this. Can not transfer from my galaxy s9+

    No, I would not recommend this to a friend