Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 308 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 308 reviews
  • Rated 5 out of 5 stars

    Ultrafast and very small

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance - The Crucial x9 Pro impresses with its speedy performance (1050mbps read/write), making file transfers a breeze. Perfect for moving large files like photos and videos from SD cards to SSD to PC/Laptop. Capacity - With 2TB, it offers ample space for backing up files and photos on the go. It's also versatile enough to use for extra storage on gaming consoles or home theater PCs. Its competitive pricing for 2TB makes it a smart investment. I plan on using it for my travel backups, replacing a larger external SSD that takes up more space. Durability - Built to withstand water, dust, and sand (IP55), its compact size and rugged design make it perfect for travel. The sleek space gray anodized aluminum finish and rubberized bottom add durability and style. The lanyard hole doubles as an activity light, enhancing its functionality and convenience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent compact drive for storage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external SSD works great. It’s very fast, compact, and easy to carry. Transfers large files in seconds, and the build quality feels solid. Perfect for backups, photos, and everyday storage needs. Excellent performance for the price — highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Crucial X9 pro 2tb

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This must be my best purchase the Cricial X9 pro 2Tb. Aside from a huge storage capacity its also gives me a fast and seamless transfer of files from my laptop and my smartphone. It is lightweight and very handy. Awesome..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast enough to play games on and tiny!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this SSD as a replacement for a cheaper no-name brand hard drive to keep important backups of my data offline. It is incredibly fast, very small, and works perfectly for my use case. This little fella could even store and run modern games on it. Crucial's brand name is certainly one to trust.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great portable SSD if you replace the cable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For anyone having trouble getting the device to show up when using the included USB-C cable: the cable is the problem. I switched to an Insignia USB-C 3.2 Gen 2 Superspeed+ cable (Model: NS-PCKCC3), and it works very well. I haven’t run any speed benchmarks yet, but it’s definitely not slow. The device now appears on my iPhone, Mac, and Windows machines without any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small package, big tech

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the compact size and it’s very fast for it to be so small

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent, solid, compact, and fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first thing I noticed was is how amazingly compact and solid this external SSD drive is. I use it for keeping backups of my laptop - I have two of these drives and alternate between them. The drive is very fast - typically 1000MB/s on my fast USB 3.2 connection. The drive is very thin, and takes up very little space in the outer pocket of my laptop bag. It is excellent value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great SSD for filmmaking

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable SSD! It was super easy to set up and use right out of the box. It came nicely packaged and feels solid and reliable. Transfer speeds are great for my needs, and the price was fair for the performance and storage capacity. Definitely a good buy from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speedy & Rugged, Finally!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally the Crucial x9 pro had gone on sale and I picked one up for myself. I heavily rely on this SSD for my drone and photography/video business. There is no other SSD that exists for a better quality at this price point. I am happy to say I will be returning to purchase the 4TB model. I’ve clocked read/write speeds at 909 and 880!! If you’re new to photo/video storage or even a professional, this SSD is well worth the money! If I had the money I would of bought two! Also, there’s a small hole with an LED light in the corner for a carabiner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great drive for M2 Mac

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fast storage device works well as my Mac M2 Time Machine hourly backup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and great storage

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MASSIVE Upgrade compared to the HDDs i was previously using.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SSD to the rescue

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for storing my music and photos. I love collecting music from my past and just starting to take all sort of photos that I interesting. As my collection has grown, I need to keep my hobbies on a quick and accessible without slowing down my every day computer. Perfect solution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right and tight, 2 TB out of the box, easy to use, great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks better than Samsung T7 Shield

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised after I opened the box and saw how small this is. I use this to store my edited photos for my wife to print out photo albums on Shutterfly. Also it looks better than my Samsun T7 Shield (in my opinion).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    X9 Pro (connected to Mac Mini M4)

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money, don’t run intensive programs from the drive though, Cubase 14 Pro crashes nonstop just from the project file being on the X9 Pro

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great. Fast. Solid

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable SSD. Be sure to format ON MAC if you use between multiple OS. Price - meh Great for multi media capture. Use between studios

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unreliable and fail to mount - losing massive data

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am utterly disappointed with the Crucial - X9 Pro 2TB External USB-C SSD - Space Gray. I purchased three of these hard drives, and every single one of them has failed me within the last five months. None of them mount to my MacBook Pro, rendering them completely useless for my needs. To make matters worse, these failed drives contain thousands of raw image files that I desperately need access to for editing and delivering to my high-profile clients. The fact that I cannot recover the data from these devices is a huge blow to my professional reputation and has caused significant delays in my work. I download all the images to the external hard drive and have since formatted my XQD cards for subsequent photo shoots. I trusted Crucial to provide reliable and efficient storage solutions, but they have let me down tremendously. The frustration and stress I have experienced as a result of these failed drives are immeasurable. It is unacceptable that a product marketed as a high-quality external SSD would fail so consistently and leave me stranded with inaccessible data. I highly discourage anyone from purchasing the Crucial - X9 Pro 2TB External USB-C SSD. It is an unreliable and unreliable product that will only lead to disappointment and loss of important data. Crucial needs to address these issues immediately and provide a resolution for customers who have been affected by these failures. I am deeply unsatisfied with this product and the negative impact it has had on my work. I strongly advise looking for alternative storage solutions to avoid the frustrations and setbacks that I have endured.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very portable, stable, and secure

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good stuff, would definitely recommend when its on sale. Comes with a short usb c to usb c connecting cable and an instruction booklet.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Rubber water resistant coating falls off after a f

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device works fine however the waterproofing backing as cracked and came off and it's never been dropped and always in the case inside of another case with my tablet. So it kind of defeats the toughness of it if the rubber coating dries up and comes off. As you can tell from my pictures the devices never been dropped it's not even a scratch on it it just started falling apart

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Small and powerful

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I opened the packaging and took the SSD out, I was surprised by how small the drive was. Out of the box you get the drive, a USB-C to USB-C transfer cable, and inserts. I already have a couple of external hard drives (Moving parts internal), and the crucial SSD was about 1/6 of the size. This thing is absolutely super portable. Over the years my eyes got used to seeing micro SD cards, and realized their functions and purpose. I honestly never thought I would see such a small external SSD. Okay, enough about the size, the speed is also great. To put into perspective, I transferred about 30 gigs of family photos from my laptop to the X9 in about 5 minutes. (Keep in mind this was an estimate, I didn’t have an opportunity to actually time the event). This is extremely fast. I also stored some videos on the X9 and used it as a primary source for video editing, and there weren’t any hiccups in that area either. Speed was constant. Since it’s a SSD, there aren’t any moving parts in the interior of the drive, it acts just like a flash drive, or a NVME internal drive. There’s a small white light in the corner of the drive. It’s an indicator light to let you know when it’s in use, and it’s tucked away in a crevice that I’m guessing is used for attaching to a key ring… I don’t know the added value of that, but I would rather just keep the small drive in a pouch in my laptop bag. All in all, it’s a great drive. The form factor is great, and the transfer speed is also nice and quick.

    I would recommend this to a friend
Sponsored