Customers express satisfaction with the product's long battery life, strong magnetic base, accurate tracking, and user-friendly app. They appreciate the convenience and reliability of the device, highlighting its effectiveness in tracking vehicles and providing peace of mind. However, some customers mention concerns about the subscription fee and limitations in live tracking.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 558 reviews
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Cube Gps Tracker
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great product!! I really enjoy using this it provides everything I need for tracking purposes!
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
User friendly
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Its very user friendly. I love the controls and how easy it is to track in general, but also being able to use the live feature
I would recommend this to a friend
Pros mentioned:
Battery life
Rated 5 out of 5 stars
Easy setup
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very easy to work with the app, easy setup and cancellation without repercussions. It is slim nondescript battery life is excellent.
I would recommend this to a friend
Rated 5 out of 5 stars
Cube gps car tracker
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This cube gps tracker works really well takes you to the exact location every time
5 STARS
I would recommend this to a friend
Pros mentioned:
Accuracy
Rated 5 out of 5 stars
Cube gps tracker
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this product.. accurate location. Neverbhad a problem. I woild recommend.
I would recommend this to a friend
Pros mentioned:
Battery life
Rated 4 out of 5 stars
Superior to any old tag
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The battery life off of one full charge is excellent. I like that its fast more accurate and connects to the wireless network independently without the need of other devices like a typical tag.
I would recommend this to a friend
Cons mentioned:
App
Rated 1 out of 5 stars
Year-Old Software Issues Still Not Fixed!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The app is buggy to a degree where the product literally cannot update. I promise you, this is not a user error on my part. The product needs a firmware update once you connect it. There's many people i found on Reddit who've also had this issue with the tracker connecting to a cellular network. I have 5g with 4 bars of cellular coverage and it still wont update. The app also has issues where once you turn your bluetooth off, the app keeps thinking you have to "approve" bluetooth capability, just like you did when initially downloading and logging into the app after download.
I went to youtube to see if people found a resolution for the cellular problem, only to find that there's just a small handful of 1 year+ old videos, of amateur level YouTube tech accounts reviewing this product (paid for by Cube).
At this point I would've been better off buying a used iPhone and signing up for a very basic level data plan, and then just sticking the iPhone somewhere in my car where a thief couldn't find it. That literally would've been cheaper and easier than getting this product to work.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Works in Mexico
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My parents took a car from California to Mexico after legalizing the car in Mexico I tracked the whole trip through the app and whenever my parents are in Mexico I can track the cars location worth it
I would recommend this to a friend
Pros mentioned:
Battery life
Rated 5 out of 5 stars
Awesome
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
World awesome and exactly what I needed. Everyone should have 1.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Good product
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far so good so I don’t know how everything work yet but I like it
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 4 out of 5 stars
Cube pro gps tracker
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product works great and the price was a steal
I would recommend this to a friend
Rated 5 out of 5 stars
My cube pgs pro
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Absolutely love the fact I can track my investment now!
Setup wasnt hard just follow directions.
I would recommend this to a friend
Rated 5 out of 5 stars
Great Tracker
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This works as intended and has a strong magnetic hold. Set up is easy and tracking is continuously strong.
I would recommend this to a friend
Rated 5 out of 5 stars
Gps
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this gps ..so good I was available to track my car too Canada
I would recommend this to a friend
Rated 1 out of 5 stars
Shady Product / Horrible Customer Service
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Everything with this service has been a huge disappointment. After being a customer for a long time, I had complaints about how the cube would stop tracking its location and showing me its location if my phone disabled tracking my phone 24/7. That feels intrusive, that they force you to show your constant location of your phone to be able to see the current location of the GPS. There is not even an option to bypass that. And how I attempted to make payment but they failed to process it. And it did not show me any notice until support pushed it on their side to the app that there was not a subscription active. Supports response was horrible and disrespectful. Support was already aware that they try to take payment from an old card instead of my second card that I put on the profile. That is the good card now. Instead of fixing that problem, they did it again the next month and had no apologies and no cares. Basically their response was ok bye then. Pictures posted below of their lack of care.
No, I would not recommend this to a friend
Pros mentioned:
Battery life, Magnetic base
Cons mentioned:
Live tracking
Rated 4 out of 5 stars
Your best chance at recovering a stolen vehicle
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This reviewer received promo considerations or sweepstakes entry for writing a review.
As much as I wish car theft wasn't something I need to worry about, fact is that's just not the case. It doesn't help that I own one of the most stolen vehicles over the past few years. So when I take it out, I do everything I can to protect it. That's why I wanted to get this Cube GPS Pro tracker, to help give me some peace of mind and not worry so much every time I leave it in a parking lot.
Setting it up is pretty simple, although it could go a little smoother than it did. First you'll need the Cube app, which you need regardless to be able to use the Cube. Setup an account, scan the Cube for the serial number, if you can get the app scanner to focus. It wouldn't for me so I had to manually input the number. Finally it's just a matter of setting up your subscription, which we'll get to in a minute. At this point I thought it was good to go, but after several minutes the app sent a notification that the Cube needed to be added to the service first once the subscription processed.
Once fully activated, all you have to do is find a good spot to hide it. Being wireless, that's pretty easy to do. A lot of GPS trackers have to get wired somewhere under the dash, which makes them easier to find for thieves. Not so with this Cube, plus the magnets are extremely strong. Once put in place, it's not moving at all, so there's no worry about it being bounced off on a bumpy road. The downside to this is that it does need to be periodically re-charged, and it can take some force to get the magnets to separate from metal. It also means you have to hide it in a place that's at least somewhat convenient to get to when needed.
Speaking of it needing to be re-charged, the battery seems to last pretty long so far. I have my Cube set to report every 1 minute, which is the most frequent option but also means it's the least energy efficient. Still, it's been over a week now and my Cube is still at around 95% charged according to the app.
Just in case you hide it so well, that you forget where you put it, the app lets you 'ring' the Cube so that it plays a sound making it easier to locate. Even better though, to help make sure the thieves don't locate it, the app also gives you an option to hide the Cube's name from being seen in another devices bluetooth settings, just in case the thief might check for that.
Now for what matters the most, which is how well it functions. It does what it's made for and works great, but it's not perfect. Check in to the app and you'll see a map with where it's located and an address. Looking at my app right now as I type this review, with my car parked in my garage, the address displayed is my next door neighbors house. I'm ok with that though since I live in a neighborhood where the houses are pretty close to each other, with the address displayed being less than 20 feet away from where my car is.
A really great feature that I love though is the virtual fence. This lets you setup a perimeter around spots such as your house that will then send you a notification when the Cube exits out of the fence, and even when it re-enters. The fence is a set circled area but can be made as small as 200 meters, or as big as 5000 meters, although I don't know why you'd want to set it that big. I do wish I could go a little smaller than 200 meters though, but it does the job. Best part is you can add several fenced areas and turn them on and off as needed. This way you can set one up for your home, your work, or places you frequent like the gym, which seems to be a popular spot for car theft.
While all that is great, what you have to be aware of is the reporting interval. Even at 1 minute, a car can get a good distance away before the Cube reports. So if it hit that reporting interval just before your car left the virtual fence, your car could have driven almost an entire minute outside of the fence before you even get the notification.
The app does give you an option for live tracking your Cube, but this isn't perfect either. The live tracking doesn't start immediately after tapping the "LIVE" button. It seems that in order to tell the Cube to start continuously reporting, it has to first report in itself to get that message. So depending on the set interval, you could be waiting almost a minute or longer before the live reporting actually starts.
It's also not consistent. I tried the Live tracking a couple times and so far, with each attempt, the Cube would just stop reporting for several minutes at a time. One time I live tracked it for 10 minutes and just 2 minutes in, it stopped reporting for about 7 minutes. Needless to say, the car went a fairly good distance before getting picked up again.
That brings me back to my pain point, the subscription. I understand and can accept the fact that this is a case where a subscription is justified. The Cube, unlike some other trackers, isn't dependent upon other devices or people's phones being nearby. It's self-contained and has to send and receive data wirelessly, which costs money. I do think the subscription price is a bit high though, even if you do pay for an entire year in full to get the annual discount. Given the limited reporting intervals and periods of lost communication, it's just not worth the price in my opinion. Maybe if it was more consistently reliable and allowed for reporting intervals closer to "live", then maybe I could justify the higher price.
Another big annoyance, especially given the fact that you're paying a good amount of money for this service, is the pop-up ads in the app for Cube products. But that's not even the worst part. While my car isn't being driven, I put the Cube into my wife's car. At one point I got the notification that she had driven out of the virtual fence, so I tap the notification to open the app and track her car, at which point an ad immediately pops up, an ad that doesn't have an option to close! It literally forces you to click on it which then opens up and takes you to a separate browser window! I'm sorry, but if my car was actually stolen, I want to be able to start tracking it immediately, not be directed to a site to buy something.
Finally, let's be real, a GPS tracker is just the last line of defense against theft. Getting a notification means that the thieves were already successful in driving off with your car, and the best you can hope for is a recovery with minimal damage. While I believe this Cube tracker will offer one of your best chances at recovery, I'm not sure that I will personally continue to pay the high subscription price for it. Of course it also depends on how you feel about your car. Some people may not even want their car back after being taken on a joyride or being picked apart. If, however, you are someone that has a car that is irreplaceable to you, and recovering it is of the highest priority, then in that case I would recommend this Cube tracker, even with the high subscription cost.
Overall, I'm still going to give this Cube GPS 4 stars. I do wish I could do half stars, but in this case I'll round up since the negatives aren't enough for me to justify dropping down another entire star.
I would recommend this to a friend
Pros mentioned:
Battery life, Ease of use
Cons mentioned:
Usb port
Rated 4 out of 5 stars
Very capable GPS tracker
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I must say that this is the first product that I was looking forward to trying out because I was skeptical on it's capabilities. At first unboxing, it is a simple square looking device that looks tough and has a single button and charge port. I wish the charge port was USB-C instead of Micro USB, to keep up with today's technology. The size is a tad bigger in length than a soda can and it weighs heavy with it's strong heavy duty magnets. I charged it for what seemed like 10 hours before it was ready for first use. I had to reach out to customer service for assistance with the membership on a Saturday and their hours are only Monday-Friday it seems. So, there was a delay in hearing back from them until Monday but after that, they assisted fairly quickly. As for the app itself, it does a great job at seamless setup and applying settings. I do get a weird bug where the app vibrates for some reason when looking at the maps. The great things you can do within the app are setup notifications to receive notifications via app or email, you can track location history with coordinates and even track location accuracy. I like that you can even download a date's location report. The ability to change your reporting intervals to save battery life is great too (1min to 10mins). Setting up virtual fences are also a huge plus and it works pretty good overall. Given that the accuracy isn't 100%, it still does a good job of triangulating based off GPS, wireless 4g cell tower triangulation, WiFi signals, and even bluetooth to try and get very darn close.
This is going into my sport car for a piece of mind. The hard part is trying to find a good concealed spot where the signal doesn't get lost. Easy setup and good notification methods is a plus for me. For the price, it would have been nice to have a hard wired option included as well that may allow for even more customization of tracking and notifications but you can't go wrong with this device currently.
I would recommend this to a friend
Pros mentioned:
Accuracy, Ease of use, Overall performance
Rated 5 out of 5 stars
Cube
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I recently purchased the GPS Tracker Pro from Best Buy, and I'm blown away by its performance! This device has exceeded my expectations in every way.
The GPS Tracker Pro is incredibly easy to use, and its features have been a game-changer for me. The accuracy of the tracking is impressive, and the alerts are timely and reliable.
But what really sets this product apart is its battery life – it's truly remarkable! I've been using it for 6 months , and the battery is still going strong.
The service I received from Best Buy was also top-notch. The staff were knowledgeable and helpful, answering all my questions and ensuring I had everything I needed.
If you're in the market for a reliable GPS tracker, look no further than the GPS Tracker Pro from Best Buy. It's an investment you won't regret!
*Rating:* 5/5 stars
*Recommendation:* Don't hesitate to purchase the GPS Tracker Pro from Best Buy. The product and service are exceptional!
I would recommend this to a friend
Pros mentioned:
Battery life, Magnetic base
Rated 5 out of 5 stars
EXCELLENT GPS TRACKER
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The GPS is very accurate and the app provides simple but useful information.
DESIGN
The shape of the GPS device is pretty simple, rectangular shape with a set of magnets on the underside and a USB charge port and initiation button. I charged the device for about 7hours and it has been in use for the last 7 days and the battery is still at 95%. The magnets allow it to attach to any metal surface on the interior of the trunk.
TRACKING/APP
The tracking is done in intervals which provides accurate location and extends the battery life. It also has the option for live tracking but that drains the battery significantly. The app provides a location history that you can check based on specific dates. It also lets you set a geo-fence which will send you an alert if the GPS tracker leaves that area. It is very useful for vehicles nowadays with the rise in auto thefts.
OVERALL
I definitely recommend the GPS tracker if you want the added bonus of peace of mind for vehicle recovery. It is easy to install and easy to access the info on the app.
I would recommend this to a friend
Pros mentioned:
Accuracy, Battery life, Magnetic base
Rated 3 out of 5 stars
Hardware GREATLY burdened by software. Progressish
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Cube GPS Pro is a rugged, compact GPS tracker with an IP67 rating, providing reliable tracking through 4G LTE, Wi-Fi, and Bluetooth connectivity. It features real-time tracking, geofencing, and SOS alerts available through monthly or annual subscriptions, offering self-monitored security and peace of mind for personal and business use.
Setup and Initial Use - 4/5
Setting up the Cube GPS Pro is effortless. Upon charging, download the Cube app, choose a data plan, and activate the device. The package includes a micro USB cord, a sticker, and the Cube GPS Pro. The tracker is encased in a durable, weather-proof metal housing with powerful rare earth magnets for easy installation and allows for easy temporary tracking.
Build Quality, Battery Life, and Charging - 5/5
The Cube GPS Pro boasts an impressive battery life, lasting up to a year with 10-minute pings. It is well-equipped for tracking needs with its straightforward charging process via micro-USB and its ability to operate in temperatures ranging from 14°F to 131°F. However, it should be noted that the device may not be suitable for long-term use in wintry weather conditions due to it not functioning well at temperatures 15 degrees below freezing. Moreover, the device enters power-saving mode for extended battery life when not in constant use or connected to WiFi networks in linked "Safe Places".
User Experience and Interface - 1/5
While the Cube GPS Pro offers valuable location tracking and safety features, the user interface and app functionality could be improved. SOS alerts can be programmed to send emergency messages, and geofencing ensures automatic alerts when the tracker moves in and out of your set zone. It is essential for Cube to invest in UI and website innovation to enhance user experience. A simple improvement would be the addition of a button to request an instant update or on-demand ping without waiting for the set time for a GPS location to be taken. The web interface provides minimal data, functioning only as a timeline of all the plots on the map. Moreover, the only way to export your data is from the app under location history then it emails you in a CSV file. With the CSV you can do more in other software but the data is just longitude, latitude, and speed.
Intuitiveness and user experience could be much better, and it is hoped that this will improve with time as software development and improvements are made. A straightforward interface is warranted with overlay buttons for requesting a single ping, enabling live tracking, turning on the speaker from anywhere, and a geofence button, both in the app and on the web. Patience is required with this product as the web interface and app are in need of an overhaul. To be relevant, it needs to be more robust and have more data points, aside from serving as a GPS journal.
SOS Alerts, Safe Places, and Geofencing - 3/5
The multi-function button offers three set customizations, including programming text messages and GPS coordinates as you see fit. SOS alerts with a preset emergency message and location will be sent to the shared users in Cube with a triple button press. Another feature is to program it at two presses to automatically text loved ones to let them know you got home if they don't have a phone or do not want to text themselves. Geofencing is also available to get alerted automatically when the tracker moves in and out of your set zone. Alerts are sent via email and in the app as notifications.
Connectivity and Location - 4/5
The Cube GPS Pro stands out for accurate tracking, even in challenging environments, owing to its innovative location methods, including GPS, cell tower triangulation, Bluetooth, and Wi-Fi signals. However, the device's software and app implementation may be seen as a downside as it functions like that of beta software, even though it is stable. Nonetheless, it gets the job done for basic tracking functionality and location history.
Pros
+Long battery life - up to 1 year (you can always fully charge before heavy use)
+Live tracking for up to 1 hour continuously
+Strong magnetic base
+Rugged IP67 Weatherproof build
+Location Accuracy
Cons
-Intervals are not customizable and should be able to be set at longer gaps like 24 hours, 12 hours, hourly, etc.
-If you start the ringer to find it, there is no way to turn it off. You must wait for the "jingle" to finish playing.
-The interface is disappointing and not finished, in my opinion
-Nothing is done with the data aside from plotting them in a timeline.
-Must pay for 4GLTE activation, the device is only useful with.
-There is no clear "Worldwide Coverage." It is colored like a hyperlink, but there is nothing to show coverage.
-The cell Network used needs to be clarified. What exactly is running connectivity here?
The Verdict - 3/5
The Cube GPS Pro is good hardware but there is LOTS of room for improvement. As a rugged, compact GPS tracker with real-time tracking, geofencing, and SOS alerts. It boasts a long battery life, magnetic base, and IP67 weatherproof build excels. However, the interface and app functionality need improvement. The device offers accurate tracking in challenging environments but has limitations in terms of customizable intervals and worldwide coverage (although not outlined clearly). If these things sound important to your GPS tracking needs, this is for you. Just remember to be patient, as this seems to be barebones operational at the moment.