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Customer Ratings & Reviews

Cuisinart - Griddler Stainless Steel 4-in-1 Grill/Griddle and Panini Press - Brushed Stainless-Steel/Black-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 748 reviews

96%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 748 Reviews
  • Rating: 5 out of 5 stars

    HUGE upgrade from "Fore"-mentioned grill

    Posted
    BenGeekn

    This is a great unit. Griddle mode lets you choose the temperature, while Grill/Panini has traditional Low/Medium/High temperature setting. It's great for meats and the floating design lets it grill/press items of varying thickness. It heats up very quickly - I started grilling a sausage and bacon within 10 minutes (after washing it, of course). The drip cups are pretty good capacity. I grilled 1.5 lbs of bacon and filled most of the two included drip cups. Clean-up was quite easy because of the removable plates. I hand-wash mine, but they're also dishwasher safe. Just be sure they're not scratching/rubbing against anything when washing or drying so the non-stick coating is safe. I plan to get a pair of bags or laptop sleeves to keep the other set of plates safe in when not in use. Just three things to watch out for: 1. The grill plates are a bit shallow. If you're cooking something that has particles that come off (like peppered bacon, for example), you should monitor the drip spout so it doesn't get clogged and bathe the food in its oil/fat or overflow. 2. Like one of the other reviews mentioned, when cooking oily/fatty foods some oil collects on the top plate and will drip off the back of the unit when you open the cover. I had the same problem with my Foreman grill, but in its design the oil dripped onto the back of the bottom plate. On the Griddler, because the top plate floats, the oil actually drips off behind the unit. Easy solution though - I rolled up a paper towel loosely and stuck it in the cord holder at the back - that caught the extra drips. Maybe Cuisinart will include an "open drip" tray to put there in a future model. 3. Perhaps it was just the thickness of my bacon, but I did notice that the center of the grill plates didn't cook quite as much as the outer sections. We'll see if it evens out as I use it more.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great for making breakfast

    Posted
    WNGLFTR
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    We've had this particular griddler for some number of years now. This includes cooking countless pancakes, french toast, hash browns, sausage, bacon and other assorted breakfast goodies. We've used it to make panini as well, but to a much lesser extent (a matter of preference, it does a great job with panini too). I can't say enough good things about it. The heat distributes extremely evenly, and never produces hot spots. The griddle plates themselves are removable (for easy cleaning) and reversible (flat vs ridges). Despite all the miles this thing has seen, the plates themselves are still in great condition. When it was on sale I bought two more, one as a replacement should it ever fail, and one as a gift. Whether it is used panino style (as a press) or opened all the way it never produces much of a mess, with excess grease/fluids finding their way perfectly into the drip tray. It cooks to perfection. Even at the hottest temperature settings, it's real hard to burn your food (ymmv depending on the food obviously). I'm no super chef, but I know my way around a kitchen just fine... I highly recommended.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    All Hype and Nothing But Junk

    Posted
    GrillCrap

    I don't know where to start. Maybe with the cheap way the temp. controls are designed. Or maybe with how shallow the trays are. Would it have cost them that much more to make the trays an 1/8 of an inch deeper (on both sides) each so the grease wasn't going everywhere? And don't get me started on how cheaply and useless the grease catcher is designed. First thing you should do is by a large sheet pan to put under the grill before you even turn it on. What a mess!!! Dishwasher safe??? Easy Cleaning??? Yeah, if the paper thin coating they put on these trays wouldn't scratch off so easily. I think my finger nail scratch the coating off. I used all plastic cookwear and it already started to come off. Bottom line is that if I had to do it all over again I would never have bought this grill. Not that there are any others that are any better. Let me just say this to the powers to be. You could have spent an extra 20 or 30 dollars to manufacture this grill without cutting all the corners and made it a great product. And I think people would sooner pay a 160 or 170 dollars and have a grill that is worth the money than to spend 140 dollars and have a cheaply made piece of junk. At least I'd sooner pay the extra few dollars and have something I can use instead of having to return it because it is junk. Save your money and wait until they do it right instead of buying something you'll end up returning or regretting that you spent 140 dollars today, and will end up spending another 140 in less than a year to replace it because your 30 days to return it ended.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Multiple Uses and Easy to Clean

    Posted
    JoeKushner
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I've had my eye on one of a Griddler for years. The whole 'Panini Press' thing intrigued me back in the day when the sandwhich fad started. When this went on sale I eagerly picked it up. I'ved used it for the following: 1. Reheaitng pizza. 2. Cookings eggs over easy. Make sure you have a level counter top for this. 3. Cooking burgers. 4. Grilled cheese. 5. Sausage, breakfast and Italian 6. Trimmed chicken breast 7. Hot dogs. 8, Pretzel Rolls/Breads/Tortas It cooks evenly but you have to make sure that the food you're prepping is of an even size. For example, if you don't prep your hamburger to be of an even size, it'll cook more on one side than the other. Cleanup is easy. Warm soap and water and you're done. The machine is easy to use. Just pop in the plates on the side you want and you're good to go. The grease capturing feature is probably it's weakest point. It works but it's a narrow funnel and unless you're pushing the grease out that way, there's a good chance it's just going to stick to the griddle anyway. Highly recommended if you've got bad pans that don't heat evenly.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Poor Heat Control

    Posted
    Dennis74
    • My Best Buy® Member

    I have owned this for four days and used it four times. It has been a disaster 3 of those 4 times. The green indicator lights that are supposed to come on when it's reached the desired temperature appear to have a mind of their own. The first time I used it, they came on indicating a temperature of 400 degrees - but the thing wouldn't sizzle, and wasn't even hot enough to melt a little pat of butter! The second time, the green light came on immediately when I turned the machine on. The third time it actually seemed to work, although I would say 10 minutes to cook a normal-thickness pancake at 375 degrees doesn't sound right. But at least it cooked something. The fourth time it overcompensated. It preheated for over 10 minutes without the green light ever coming on. It was set at only 350 degrees but must have been far higher, given the smoke that came up from even a little bit of olive oil. This is going back to the store as soon as I get out of work tomorrow. 100% unreliable in every way.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Love it but a minor design flaw

    Posted
    Cookitup

    This is a great indoor grill. Matter of fact I hardly ever use my outdoor grill any more. I love the speed that it cooks burgers, brats, pork chops and steaks. I even grill yellow fin tuna steaks on it and they turn out great. My only major beef with this unit is when your cooking something that is pretty greasy it splatters out the sides and front/back and when you lift the cover to the full upright position the grease on the top plate will drip onto the outside back of the grill and onto the counter top. This then makes the rubber feet on the bottom slippery and could be a hazard. One other thing I would like to see Cuisinart do is increase the size. I would be willing to pay more for a larger one.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love This Griddler

    Posted
    JadeWitch
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I love this thing! It does so many things well. I've used it as a contact grill for fish and chicken, used the griddle plates to toast pastrami sandwiches on both sides at once, used it as an open griddle for bacon, sausage and eggs, done thick panini on it and even used it as an open grill for t-bone steaks and it handled everything well. The plates pop out for easy cleaning (I just hand wash them) and the drip tray can easily handle the grease from an entire pound of bacon without overflowing. We also bought the waffle plates that fit this griddler and it makes great waffles with no sticking! It's great for making big batches of waffles, then freezing them for quick breakfasts.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Solved a storage problem

    Posted
    gmandaddy
    • My Best Buy Premier Silver Member

    This was a revelation for me the first time I saw it. A griddle that folds up for easy storage with separate temperature controls for each plate. The plates are removable for easy cleanup. Overall, it's been quite an improvement over our precious griddle. However, it doesn't have nearly the amount of cooking space as your typical longer griddles. For simple meals or paninis it's unsurpassed. My only concern is when we cook bacon the fat overwhelms the little 'exits' on the plates and tends to spill a bit. There's a nifty removable grease catcher built in, but sometimes the grease escapes over the slightly raised edges on the removable plates. But my wife also notes that I am not exactly the 'neatest' of cooks. Still, I'm very pleased overall and heartily recommend it for anyone looking for amore compact griddle solution.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    I bought what?

    Posted
    FoNcyShopper
    • My Best Buy Premier Silver Member

    I bought this product thinking that I wouldn't have to worry about leakage when making the simpliest of food like eggs and pancakes, but unfortunately that's the case. When it comes to making steaks and porked chops its very good - it does heat up slow, but its not an issue. According to the box and instructions this griddler would be great for eggs and pancakes but its uneven when cooking therefore when you putting eggs or anything liquid-ish it would go slip to the small tray that's used for grease. Not great. I'm very unhappy with this product and it scratches easy as well. I do not recommend this anyone. Just buy a George Foreman grill or anything other than this.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect for Apartment Living

    Posted
    Dominator
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Due to code restrictions, not allowed to have open flame. I was looking at outdoor electric grills and while would be great for summer on the balcony, figured will not want to stand out there during a Wisconsin winter and would not be able to use indoors due to smoke. The Griddler is perfect for both indoor and outdoor. Does not take up a lot of room. I do agree with other reviews, do need to watch the dripping from the top plate when open. Very easy clean up, I run the plates thru the dishwasher. Flavor not quite the same, even compared to electric grill, do not get the smoke from the flaring. In the flat position food will run to the center due to the slight angle for catching grease, i.e. eggs/pancake batter.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Design improvements needed

    Posted
    MikeHawk
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Overall this product is decent, but I purchased it specifically for the panini press feature. No matter how I operate the press - lid latched or unlatched - the distribution of pressure against the sandwich is always very uneven and only one side of the sandwich is adequately pressed causing the sandwich contents to be Squeezed out. The only way I can solve the problem is to wear a thermal glove and press directly on the lid with my gloves to create an equal distribution of pressure. The removable plates are nice.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Use it almost every day.

    Posted
    Andrawer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Really like it. Especially its light weight and easiness to clean. I gave it 4 stars because it really doesn't heat up enough. Takes a lot longer to grill an item (I.e. Pancakes, chicken breasts) than my prior panini maker. The griddles clean up super easy which is nice. Can't figure out why the drip tray hasn't collected any grease yet? Maybe I need to try some cheaper hamburgers. The grill is light weight which is nice but it makes me suspect of the quality. Love how the trays pop out for cleaning or flipping over but the top plate takes finess to stay I place. One of the grip fingers doesn't grip properly. Despite my gripes I like the convience and just have to get used to the heat temps. I would recommend it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love This Grill!

    Posted
    JeanLB
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This is a great grill! I was afraid it would splatter a lot on my counter but it really doesn't. It's so easy to use and it adjusts to the height of your food. The grease pan holds a LOT of grease. I haven't even come close to filling 1/8 of it, but I clean it after every use. Paninis, steak, chicken, burgers, veggie burgers, you name it, they all come out fantastic. I was using a Le Crueset cast iron grill pan and it was just so messy. Now I can grill without smoking up the room and making a mess all over my stove. This one will hold 4 burgers, no more. It's perfect for cooking for 1-4 people.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good unit and good price

    Posted
    BklynB
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This Cuisinart grill/griddle was a very good purchase. Easy to use, easy to clean and a good performer in either mode. I first used it simply to grille a steak and it worked fine, better than my now retired George Forman grille. The advantages are that you have a choice of settings whereas the George was just plug it in and go. Next was eggs on the griddle, quick and easy with easy access for turning and no mess. The oil drain was not even a factor as I used so little there was nothing to drain, just a swipe with a paper towel and done. Overall I would definitely recommend this unit, it really is the best!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great for quick meals

    Posted
    Gaby
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I bought this grill/griddler after researching several brands, and after 1.5 years of modest use I can say it's lived up to prior reviews. The removable grill plates are a breeze to clean (I suggest cleaning greasy/stuck-on foods quickly after the plates cool down to minimize scrubbing and protect the coating). I'm taking off one star because the outermost parts of the grill don't heat as evenly as the center, which most other technologies have a similar issue so hopefully this can be fixed in future versions. Overall solid buy!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Fantastic Grill/Panini

    Posted
    labkitten
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This little grill is the perfect size to do steaks, hamburgers, and kabobs. It also does a mean grilled cheese sandwich. We love it and it is so easy to clean up after. The pull out drip tray can be dumped, rinsed and put back into the unit easily. The trays snap off for easy cleanup. There is a plastic scraper that come with it and can be used to scrape the area between the ridges since it is made for that. The plates are dishwasher safe so after a rinse and scrape (if needed), they can be put in the dishwasher, then put back on the unit. This is such a great little grill that we bought this one to use at a second house.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice addition to kitchen but tricky to assemble

    Posted
    NYCguy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I live in a NYC apartment and have the expected very small kitchen with no outdoor space like a yard or balcony, so this little grill/griddle is perfect for me. I can make burgers on the grill right on my kitchen counter, with great juicy taste and those grilled lines on them (which are probably only cosmetic but they seem to make the food taste better). My only complaint: it was a little hard to get the cooking plates snapped on and the unit folded down into full open position the first time using the unit, it takes a few attempts before you get the hang of it. But I love that the plates can be put in the dishwasher.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice all around cooking surface.

    Posted
    Winniethe
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    The product is easy to set up and easy to use. The cooking surfaces are easy to remove and clean in the sink or dishwasher. The grease tray is hidden underneath the unit, out of site, but it is easily removed and cleaned. I have cooked hot sandwiches to pork chops to one inch steaks on this and it is great. The only downside is that it will smash your grilled cheese sandwich and make it thin; it cooks it just fine, but it will be thin. It would be nice if it had something that allowed it to heat a sandwich on both sides, but kept the surfaces from crushing the bread. On the other hand, it makes a great panine sandwich.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    nice panini grill

    Posted
    PaniniFan

    Absolutely great for panini, and am thinking it would do well on pancakes and french toast, although I haven't tried it yet, Clean up is very easy for these applications, not so easy on hamburgers because grease splatters outside the grill. I haven't tried it, but am thinking bacon might be a disaster, because of splatter. Removable grill plates a real plus. Can't comment on durability, as I haven't had it very long. We use it for panini about twice a week and really enjoy the endless variety

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Broke after one use and non-returnable

    Posted
    Fuse
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I purchased this item from Best Buy and used it one time. It worked great, so I gave my old panini maker away. Next time I went to use it, and it doesn't work at all. The plates won't heat up. I returned to Best Buy to exchange exactly 2 months from my original purchase date and Best Buy will not exchange it because it is past their 45 day return policy. Return shipping for manufacturer's warranty will cost more than it's worth, so I haven't much choice but to just throw it away.

    No, I would not recommend this to a friend

    • Brand response

      Product Expert

      Hello,

      We are sorry to hear that your unit is not working properly. We would suggest filing a warranty claim. Please call 1-800-726-0190 for assistance.